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Product Manager, Agile Lead Resume Example

Resume Score: 80%

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PRODUCT MANAGER, AGILE LEAD
Summary

Versatile project manager with a technical/management background and 12 years providing support for PC and mobile applications. Interested in companies which build solution oriented applications, values creativity, fosters innovation, and does not see fun, humor and relaxation as the enemies of hard work.

Experience
Product Manager, Agile LeadCompany Name | City, State | March 2018 - Current
  • Mentors designated Agile Leaders in the Product and Item Experience (PIE) domain to help them in the transition to Agile and SCRUM practices.
  • Manages critical process, such as bug triage and release process for PIE's desktop and mobile web pages, as well as feature ship and Discovery review meetings.
  • Agile Leader for 2 scrum teams focusing on work partnership and expectations between Product Owner, Development, and Quality Assurance.
  • Monitors production, security infrastructure and corrective action issues to ensure that they are resolved in a timely fashion.
  • Qualified to change iOS and Android production experience through eBay 's Device Configuration Service (DCS). 20 people in eBay hold this qualification and changes can affect the native experience to over 180 million users worldwide.
Sr Product Manager, My EBay BuyingCompany Name | City, State | May 2017 - February 2018
  • Managed the work to migrate the Bids/Offers and Purchase History information onto an Experience Service allowing all eBay platforms to utilize the data. This change allowed eBay to deprecate out-dated services, and save money through maintenance costs.
  • Worked with eBay's Payment development team to understand dependencies and improvements that could be leveraged for customers use.
  • Collaborated with Customer Service and the Trust team to get their full support on the changes being moved to the Purchase History page. With their involvement, we were able to successfully enhance the experience.
  • Coordinated successful internal betas allowing eBay employees in the United States, Germany, Australia, and Great Britain to provide feedback. This feedback allowed the team to pinpoint areas that had issues, as well as improvements to consider.
Project Manager, IOS And Android EBay ApplicationsCompany Name | City, State | August 2013 - April 2017

Led projects for the iOS and Android application in the following areas:

  • The initial homescreen seen when the applications are loaded helping the user pick up where they left off on their shopping missions, as well as provide personalization.
  • The View Item page that helps in the purchase decision making process.
  • Product pages that provide customers product based information, such as cost differences, reviews, and similar items.
  • Updating product reviews allowing customers to see what other people think of the product, as well as provide actions to submit a product review. This was something customers could only do on the classic site.
  • Worked with several Product Owners and the development team to make sure the priorities were set correctly and that the team had support with respect to User Stories, designs, and a path of communication to the services team.
  • Held feature interviews with the development team, Product Owners, Designers, and Service Engineers to review the Vision, User Stories, and add Acceptance Criteria.
Senior Project ManagerCompany Name | City, State | January 2008 - August 2013

Between April 2011 and August 2013, my primary focus was building iPad applications for the aviation industry. I managed four successful applications that supported the general pilot and commercial aviation. I am very hands-on and enjoy being the central hub of information for stakeholders.

  • Project management experience ranges from PC applications, mobile applications, managing back-end server requests, and support tools for our test team and technical support members.
  • Implemented Agile methodologies with the iPad and Android project teams. This allowed the engineering team to be successful by identifying task sizing up-front and communicating challenges in the early stages.
  • Managed project proposals to determine goals, time frames, budgetary constraints, procedures for accomplishing projects, staffing requirements, and allocation of resources.
  • Facilitated change requests and worked to ensure that project stakeholders understood current and future project impacts. Project stakeholders were then aware of the issues and were able to ask questions about how the change would affect the budget, schedule, and quality of the product.
Additional Information

Please inquire if you would like to know more about my previous positions:

  • Technical Writer
    Jeppesen | Wilsonville, OR | December 2005 - December 2007
  • Administrative Assistant
    Jeppesen | Wilsonville, OR | April 2001 - November 2005
  • Aerospace And Controlling System Operator
    United States Air Force | Hill AFB, UT / Elmendorf AFB, AK April 1994 - February 2000
Education and Training
Bachelor of Science: General ManagementPortland State University - School of Business | | City | June 2007
Associate of ArtsUniversity of Alaska Anchorage | | City | June 2000
Certifications
  • Portland State University
    Project Management Certificate
    2010 – 2011
  • Portland State University
    Project Management Certificate
    2008 – 2009
Tools

Knowledge: Intermediate

  • JIRA
  • Confluence
  • Microsoft Suite
  • Smartsheet
  • Google Documents
  • Primavera
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Portland State University - School of Business
  • University of Alaska Anchorage

Job Titles Held:

  • Product Manager, Agile Lead
  • Sr Product Manager, My EBay Buying
  • Project Manager, IOS And Android EBay Applications
  • Senior Project Manager

Degrees

  • Bachelor of Science : General Management
    Associate of Arts

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