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Product Manager Resume Example

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PRODUCT MANAGER
Summary

Spearheaded product development and enhancement to maximize company success. Talented coordinator, problem-solver and team leader with proven expertise in road-mapping effective plans. Conceptualize, test and improve strategies to attain targets with cost-effective approaches. Imaginative and forward-thinking team player ready to apply expertise from 7+ year career focused on advancing collaborative ideas and projects. Expert forecaster, project manager and planner with proven knowledge and excellent communication skills.

Skills
  • Product/Program Management
  • Strong writing skills with technical specifications, user-guides, and FAQ's
  • Talented in Marketing and Advertising
  • Vendor Management
  • Maintain Stakeholder relationships
  • Photography/Graphic Art proficient in Photoshop
  • Overseeing and Managing multiple projects
  • Scheduling and managing multiple calendars
  • Highly organized
  • Knowledgeable of multiple computer programs/platforms
Experience
Product Manager | 01/2015 to CurrentVirtuoso - Seattle, Washington
  • Manage internal CRM development and projects from conception to final product, collaborate on strategic planning and maintain usability with core internal users.
  • Gather requirements, write, edit and present detailed technical specification documents, design product mock ups, oversee testing and monitor performance to proactively adjust product strategies.
  • Maintain project/product relations with internal staff and external vendors, and lead teams to full usability of products.
  • Collaborate through cross functional departments working with Stakeholders and assessing their needs by maintaining product vision.
  • Recommended product changes to enhance customer interest and usage.
  • Established goals, policies and work standards to strengthen team performance and boost product results.
  • Designed and implemented standard operating procedures in various departments for optimal efficiency.
  • Helped team members improve productivity and performance through hands-on coaching, writing and maintaining user-guides and FAQ's in order to achieve company objectives.
  • Oversaw completion of productivity goals and educated employees on established company processes.
  • Improved cross-departmental cooperation and information communication processes by providing presentations to staff members and administration.
  • Led design and implementation of program policies, frameworks and toolkits for comprehensive and well-controlled change management process.
Office Manager | 01/2013 to 01/2015Virtuoso - Seattle, Washington
  • Proactively schedule and coordinate meetings for committees and Senior Management.
  • Manage paper and electronic files including contracts with customers, vendors, and other business partners.
  • Purchase and maintain the company's technology inventory by managing and overseeing the companies Purchase Order queue, as well as assisting Finance with department invoices.
  • Manage and maintain Development CRM and TFS case queues by testing and triaging all incoming bugs, correspond with Product Owners and Development team; file, log, track, and rank Company and Member issues.
  • Oversaw office financial management, managed office budget to handle all needs, including inventory and vendor services.
  • Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
  • Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
  • Assisted Human Resources with interviewing new employees, on-boarding/training new employees, maintaining related confidential documents.
  • Attended and participated in industry events. Organized venues, budgets, and event timelines.
Photography Manager | 01/2006 to 01/2013O'Connor Photography - Kent, Washington
  • Manager of company events: communicate with clients, schedule their events, troubleshoot their questions and concerns, and create databases to the client's individual needs.
  • Graphically design posters, advertisements, tickets, flyers, and event related projects.
  • Market the company to existing and new clients, including contracting new multi-year business.
  • Create database of multiple accounts and maintain consistent contact with clients.
  • Represent the company in a professional and business-like manner at trade shows and market photography services to new clients.
  • Create and maintain professional/confidential documents and contracts.
  • Assist the owner of company on a daily basis.
  • Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
  • Facilitated on-site staff training and developed processes and procedures to increase accuracy.
Education and Training
Western Washington University - - Bellingham,Washington | | Bachelor of ArtsCommercial Photography, Business, 2007
Seattle Central Community College - - Seattle,Washington | | AAS DegreeCommercial Photography, 2005
Certifications

Certified Scrum Product Owner

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Resume Overview

Companies Worked For:

  • Virtuoso
  • O'Connor Photography

School Attended

  • Western Washington University
  • Seattle Central Community College

Job Titles Held:

  • Product Manager
  • Office Manager
  • Photography Manager

Degrees

  • Western Washington University - Bellingham , Washington | Bachelor of Arts
    Seattle Central Community College - Seattle , Washington | AAS Degree

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