product manager resume example with 18+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Product Manager with 5+ Years of experience in B2B SaaS, with a proven track record of leading cross- functional teams to launch successful products on time and within budget.



  • Marketing, Design, Market analysis, Time management, Writing and Editing: (copywriting, Business, technical, persuasive, creative), Progress Monitoring, Business Development


  • Customer interviews, Roadmap development and execution, Market research and analysis, Product positioning and go-to-market strategies, UX, Quantitative and qualitative user research and Analysis, Agile methodology, Requirements gathering and prioritization, User story management


  • Google Analytics, GA4, HTML, Figma, Content Management Systems, MySQL, Jira,, Smartsheet, Wrike, Excel, Mind-mapping


  • Instructional design, Collaborative learning strategies, Group management, Mediation, Project management, Cross-functional team management, Team building, Conflict resolution, Differentiated instruction, Organization, Mentorship and coaching, Leadership and delegation


  • Theater/performance (directing, writing, acting, production, stage & costume design), Creative writing, Film/filmmaking, Visual arts, Rhetoric & debate


  • Communication, Leadership, Vision, Execution, Analysis, Prioritization
Work History
11/2019 to Current Product Manager T-Mobile | Newburgh, NY,
  • Led end-to-end development, release and post-release iterations of fintech product focused on financial education and social investing, generating $165k revenue and $450k in additional contracts
  • Interpreted data to understand KPI failures and worked with cross-functional teams to remedy issues from coding enhancements to loading speed, increasing positive user feedback by 14%
  • Built and nurtured client relationships for 3+ projects and renegotiated contracts to achieve cost savings of 10% and delivery improvements of 2 weeks
  • Defined & launched 3 successful products, resulting in a 43% increase in company revenue
  • Launched new free product for prospective users which grew user base by 11% in 2021
  • Used Excel to analyze market data, identify customer needs, and recommend development strategies that increased customer lifetime value (LTV) and average order value (AOV) by 15%
  • Managed cross-functional team of 7, including designers, engineers, marketing, and stakeholders,to bring products to market on time and within budget
05/2018 to 11/2019 Associate Product Manager Equinix, Inc. | North Bergen, NJ,
  • Conducted in-depth market analysis of B2B SaaS market, resulting in identification of new product opportunity that generated $150+K in revenue in first year
  • Compiled product and customer data to generate informed profit projections.
  • Removed underutilized product feature that resulted in no change to customer retention and 8% reduction in operating costs
  • Worked with engineering team to build tool that automated data pipeline, saving 24 hours of manual work monthly and increasing team efficiency by 10%
  • Conducted user research interviews and metric tracking in Google Analytics to optimize feature set, improving daily engagement by 16%
  • Created use-cases, user stories, and detailed product requirement documents to articulate functionality of product feature
  • Defined success metrics and analyzed product performance
  • Performed competition analysis and funneled back features into product roadmap
  • Liaised with clients to better understand business needs and current market landscape.
09/2004 to 12/2018 College Professor Kansas State University Foundation | Olathe, KS,
  • Presented proposal detailing benefits and applications of technology enhanced instruction which showed effective increase in student participation by 65% over 3-month period with 35% increase in final class outcomes
  • Collaborated with composition faculty to develop and organize digital and printed resources for composition classes across Rutgers' New Brunswick campuses
  • Supported department's talent development by supervising, managing, training, and mentoring new writing instructors and assisting in design and facilitation of five-day teacher orientation program
  • Developed and instructed wide variety of literature / writing courses and learning initiatives spanning skill levels, genres, and subjects for students from high school through graduate school, from remedial through advanced honors courses
  • Partnered with writing program instructors and assistant directors to develop, promote, and facilitate curriculum, departmental and inter-departmental events, awards ceremonies, and learning resources
  • Recognized for excellence in teaching by colleagues, students, and administration: Twice awarded Writing Program Teaching Award for Outstanding Contributions to Department; Rated second in student evaluations among 375 teachers over 5 years
09/2010 to 01/2013 Program Coordinator Rutgers English Diversity Institute, REDI | City, STATE,
  • Directed development and maintenance of Rutgers English Diversity Institute website, with focus on usability, accessibility, and search engine optimization
  • Designed, developed, and implemented advanced, graduate-level English literature learning initiatives in research, analysis, and composition
  • Collected, analyzed, and graphed student data to produce metrics used to quantify program effectiveness and support funding outreach
  • Led design & distribution of program assessment materials and detailed findings to leadership
  • Led planning, execution, and evaluation of cross-functional publicity and outreach initiatives
  • Assisted program director and REDI planning committee in program design & development
Expected in to to Ph.D. | Literature (ABD) Rutgers, The State University of New Jersey, New Brunswick, NJ GPA:

Awarded The Rutgers Graduate English Dissertation Scholarship

Expected in to to Master of Arts | Literature Rutgers, The State University of New Jersey, New Brunswick, NJ GPA:
  • Awarded The Rutgers Graduate School English Literature Fellowship Award
  • Awarded The Rutgers Graduate English Excellence Fellowship
Expected in to to Bachelor of Arts | Creative Writing / Literature Montclair State University, Montclair, NJ GPA:
  • Awarded The Moe McGee Full Scholarship for Excellence Award

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Resume Overview

School Attended

  • Rutgers, The State University of New Jersey
  • Rutgers, The State University of New Jersey
  • Montclair State University

Job Titles Held:

  • Product Manager
  • Associate Product Manager
  • College Professor
  • Program Coordinator


  • Ph.D.
  • Master of Arts
  • Bachelor of Arts

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