Product Manager Resume Example Bayer Crop Science

Joshua

John

Professional Summary

Passionate, value-driven Product Manager with advanced problem-solving and decision-making skills, eager to contribute to team's success through hard work, attention to detail and perseverance. Clear understanding of software development life cycle with experience managing projects within specifications and budget restrictions. SPECIALTIES

Creative thinker and analytical problem-solver with demonstrated ability to lead and manage multiple projects from planning through execution and completion in fast-paced and time-sensitive environments.

Strong knowledge of Software Development Life Cycle (SDLC) models (SCRUM, Waterfall, Kanban).

Experienced in preparing and documenting User Acceptance Test (UAT) plan and obtaining signoff from business stakeholders.

Skills

Technical Product R&D, Product roadmaps, Requirements gathering and analysis, Team Leadership, SDLC, Market and competitor research, Product Lifecycle Management, QA testing, troubleshooting & debugging, Financial Modeling & Forecasting, Business and Data Analysis
Methodologies
Waterfall, SCRUM, Kanban.
Database/Languages
SQL, DynamoDB, SOQL
Tools
SOAP UI, IBM(BPM), JIRA, REMEDY TS, Salesforce, E-work Books, SharePoint, Slack, AHA, Power BI, AWS, GitHub repository.
Accounting system, Network security
Active Directory, Network
Adobe, Operating systems
Backup, Policies
Budgeting, Product development
BI, Programming
Business Intelligence, Quality assurance

CAD, QA
Hardware configuration, Requirements gathering
Hardware, Research
Network systems, SAGE
Content, SCRUM
Clients, SDLC
Data Analysis, Servers
Database, Service Level Agreements
Debugging, SOAP
Documentation, SQL
Email, Stories
Network cabling, Technical support
Features, Technical assistance
Financial Modeling, Troubleshooting
Forecasting, VMs
Functional, Windows server
IBM, Articles
Team Leadership
Linux
Marketing strategies
Market
MAS90
Exchange server
SharePoint
Windows
Works

Education

University of Central Missouri (UCM)Warrensburg, MO2015Masters of Science: Information Technology

University of Central Missouri (UCM)Warrensburg, MO2014Masters of Business Administration: Finance

University of Central Missouri (UCM)Warrensburg, MO2012Bachelor of Science: Business Administration, Finance

Work History

Bayer Crop Science- Product Manager
St. Louis, MO06/2019 - Current

Acted as a liaison with clients to develop understanding of business needs and product deliveries.
Ensure deadlines are met for new product feature releases for optimal return on investment.
Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.
Worked with product development teams to enhance products based on customer data.
Directed planning, budgeting, vendor selection and quality assurance efforts.
Championed customer experience through expert analyzation and communication.
Helped incorporate product changes to drive customer engagement and organization profits.
Set goals, formalized policies and enforced operational standards to maximize team performance and keep project on-task to achieve implementation targets.
Developed product documentation to communicate and align key components of upcoming features and products to internal teams.
Documented user stories, specifications and product features into detailed work order to communicate across teams and build mandatory requirements.
Added stories using JIRA for release management of the product and tracked high-end technical issues for resolution.
SME for IT and business partners provided user insight and perspective and created opportunities for engagement throughout all parts of the product lifecycle.
Introduced pair programming for developers that helped team to become cross functional.
Worked cooperatively with development teams and stakeholders to effectively prioritize results on both short-term immediate initiatives while advancing bigger picture, long term efforts.
Prioritized roadmap in order to achieve product goals and metrics.

Bayer Crop Science/Monsanto- Product Specialist
St. Louis, MO09/2017 - 06/2019

Performed heavy analytics on all the products.
Provided user insight and perspective and create opportunities for engagement using Power BI (Business Intelligence) tool.
Perform HEART metrics using the combination of Power BI and Adobe Analytics tools;.
Reported the web data for enhancing the product as per the analytics gathered;.
Carried out frontend and backend testing on products.
Carried out Automated Visual testing to validate the UI, content, functionalities, for the different products using Salesforce and other integration tools.
Ensured the product works as expected across all platforms through performance testing & analytics of Infrastructure & Application.
Provided technical support for the products.
Created issues in GitHub repository and JIRA for issue solving process.
Provided exceptional application support for IT customers and was awarded ""?.
Analyzed problems faced by user's on legacy application and implemented solutions.
Developed relationships with business and technical stakeholders.
Identified opportunities to improve user experience based on support issues and customer feedback to increase adoption with customers.
Initiated efforts to proactively identify application or system issues improving availability and performance.
Ensured application Service Level Agreements are exceeded by maintaining ownership of incidents through resolution.
Managed a workload with changing priorities and demands.
Advocate for business stakeholder needs across technical teams ensuring issues are remediated quickly and customers' needs are met.
Created Knowledge Base articles to drive self service capabilities and empower tier one resources to resolve issues without escalation.
Worked on creating and fostering relationships with IT and business clients at all levels of the organization.

Martin Energy Group- System Administrator
Latham, MO01/2016 - 09/2017

Installed configure and maintain Windows server 2012 based Hypervisor hosts and associated VMs running a variety of Windows and Linux operating systems.
Maintained Active Directory domain users and Exchange server accounts.
Provided input and technical assistance with SAGE MAS90 Accounting system.
Purchased, provision, and provide technical support for variety of Windows PCs and CAD workstations.
Evaluated hardware and software program.
Installed, repaired, and maintained computer network systems.
Created and maintained email and data distribution system.
Troubleshooted and resolve problems.
Created and maintained users account for all workstations.
Provided backup support for functional servers.
Developed, tested, and deployed network device configuration.
Fixed hardware, software, and network issues.
Developed and implemented network security policies.
Repaired, maintained, and replaced network cabling.
Connected all workstations to each other and the server.
Handled software and hardware configuration.

Resume Overview

Companies Worked For:

Bayer Crop Science
Bayer Crop Science/Monsanto
Martin Energy Group

School Attended

University of Central Missouri (UCM)

Job Titles Held:

Product Manager
Product Specialist
System Administrator

Degrees

Masters of Science : Information Technology
Masters of Business Administration : Finance
Bachelor of Science : Business Administration, Finance

Product Manager Resume Example

Resume Score: 80%

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