product manager resume example with 18+ years of experience
JessicaClaire
Product Manager
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Diligent Product Manager offering 11 years of success in product roadmap development, market research and data analysis. Including a manufacturing background spanning more than 39 years. Highly skilled in manufacturing processes emphasizing performance and value creating new opportunities and meeting customer targets. Strong in collaboration and leadership involving stakeholders identifying and planning target objectives to achieve outcomes by focusing on timing to meet deadlines on time. Fluent in sales, marketing, new product technology beneficial to customers seeking value and performance. Skilled in value based selling technique's to solve and uncover important challenges a customer is facing
Accomplishments
Led team of 11 to provide information for new product testing with detailed product information including task description and business case to identify and qualify test sites.
Led team of 4 by developing a new structured R&D Gate Process at the Product Manager level to manage the product development gate process activity.
Led team of 7 to create an improved process to achieve and complete new product testing on time by insuring we have handshake agreements to stay focused on this valuable task.
Collaborated with team of 7 to create a customer test site vetting process as a tool for the application team to identify to identify and qualify R&D test opportunities.
Utilizing Smartsheet for project management with predecessors and automation on various high level projects to stay on task and reach time goals.
Collaborated with team of 4 in the development of a Product Launch Process using Smartsheet to manage and monitor all steps and tasks are completed on time.
Active engagement with Top Distributors to support their sales and growth targets as set by our business development team.
Introduced a new method to deliver product information with followup to our sales organization which has led to two outstanding new product sales achievements since implemented.
Leading team of 8 to build and deliver training material relating to a new product and method of manufacturing release coming soon.
Collaborated to provide product attribute data to channel partners serving the the B2C evolution.
Utilizing Microsoft O365 to manage day to day organization, communication, and collaboration.
Skills
Product Success Stories
Product Life Cycle Management
Teamwork and Collaboration
Project Management
Cross-Departmental Collaboration
Product Development
Value Based Selling
Microsoft O365
Critical Thinking
Effective Organization
Troubleshooting
Remote Work
Work History
Product Manager, 03/2011 to Current Deloitte & Touche L.L.P. – Colorado Springs, CO,
Responsible to support globally and lead locally Seco's gate model process for new product introduction including providing sales forecasts, R&D field tests, and creating strong communication through the launch process to communicate new solutions to grow sales of new products.
Documented user case studies and successes into detailed presentations to communicate across teams to build confidence with excitement for new products to quickly achieve new product sales performance targets.
Compiled product, market, and customer data to generate informed sales and generate new project forecast projections.
Developing strategies and driving opportunities for new product sales growth with our Seco sales teams and distributor network with product introductions, creating and delivering exciting information to inform and promote new products during launch and share real case study information.
Spearheaded collaborative efforts between our education team and sales teams to bring excitement to newly launched products showcasing successful case studies to increase focus and market share
Support Business Development team with product and technical training focusing on distributor networks to inform through virtual or live event as required to educate and promote Seco awareness to increase sales and assist distribution in reaching growth incentive targets.
Collaboration with global product team to meet performance efficiency targets by analyzing low selling items making decisions on what should remain or be removed from our product portfolio, providing recommendations to customers in North America replacements and substitutions while ensuring priority customers are top of mind.
Supported Marketing Communications by providing product information pertaining to segment focus, material focus, features/benefits, where to compete, how to compete, to showcase winning solutions.
Review manufacturing processes with application teams, discussing customer challenges, finding solutions and new opportunities to drive business strategy with planning sessions to provide winning solutions.
Prioritized roadmap to achieve product growth goals and metrics 3% above USTCI
Defined and analyzed metrics to measure product performance utilizing communication pipelines to share results.
Technical Sales Engineer, 06/2005 to 03/2011 Freelancer.Com – San Francisco, CA,
Managed and grew sales territory by providing valued products and manufacturing experience from 30% over 5 years.
Delivered technical sales presentations of new products to five distributors in local network showcasing features, benefits, and value of products to increase sales growth targets.
Designed and delivered technical training for distributors and customers to offer value added service to gain trust and grow sales.
Provided technical troubleshooting and problem solving for customers documenting performance of products and review application processes and methods used.
Provided feedback on product successes and suggestions leading to changes, improvements or enhancements in products to local product managers.
Attended trade shows and seminars to promote products and network with industry contacts.
Gained customer acceptance by demonstrating cost reductions and operations improvements showing value or products and technical expertise.
Documented annual cost savings to reach targets as percentage of sales territory.
Identified new opportunities for additional sales while implementing new or existing product solution.
Identified and supported sale opportunities to achieve measurable sales targets based on territory.
Maintained spending budget targets based on territory to achieve A&S cost control initiatives.
Product Application, 11/2003 to 06/2005 Prototek Engineering – City, STATE,
Supported sales team as technical consultant to existing and new customers.
Exhibited strong technical aptitude and application expertise in CAD/CAM programming and troubleshooting resulting in optimized performance, continuous improvement recommendations to customers.
Maintained effective customer relationships offering technical support and training to solve customer challenges.
Trained customers on new technical features of programming software through onsite training classes to increase part programming efficiency.
Developed post process codes to customers for many CNC machine types to eliminate offline editing.
Education
Associate of Science: Mechanical Engineering Program, Expected in to Normandale Community College - Minneapolis, MN GPA:
56 Credits earned toward engineering program, unable to complete due to cancellation of program
Machine Trades Diploma: Machine Trades, Expected in 03/1983 to Anoka Technical College - Anoka, MN GPA:
Certifications
Developing Your Emotional Intelligence - eLearning - 2022
Sales Channel Management - eLearning- 2021
Negotiation Skills- eLearning - 2021
Successful Goal Setting - eLearning - 2021
Value Based Selling - Seco Tools LLC -2019
Smartsheet Training Course - Smartsheet Academy -2017
Project Management Training - Coursera - 2017
Project Management Principles - Oakland University - 2015
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