Product Manager Resume Example
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PRODUCT MANAGER
Professional Summary
Knowledgeable and dedicated customer service professional with extensive experience in Sales industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Skills
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Work History
Product Manager07/2017 to Current
Wex Inc. – Omaha , NE
Wex Inc. – Omaha , NE
- Liaised with clients to develop deep understanding of business needs and current market landscape.
- Completed daily logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
- Checked prices and calculated totals for accurate invoice processing.
- Completed physical inventory counts each week.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using Google Docs and Adobe.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Received incoming shipments, compared contents againstassociated records and transmitted to proper department.
- Executed diagnostics, troubleshooting and evaluations on cellphones, desktops, tablets, and other office devices.
Assistant Manager06/2016 to 02/2017
Bi-Mart Corporation – Caldwell , ID
Bi-Mart Corporation – Caldwell , ID
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Submitted reports to senior management to aid in business decision-making and planning.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Monitored employee performance and developed improvement plans.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Coached team on effective upselling and cross-selling methods.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Trained team members in successful strategies to meet operational and sales targets.
- Completed monthly inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Supervised team of eighty to a hundred employees and provided feedback on performance.
- Analyzed monthly P&L statements, while implementing strategies to improve.
Produce Clerk06/2014 to 07/2016
Gelson's – Calabasas , CA
Gelson's – Calabasas , CA
- Performed regular segment cycle counts and daily inventory audits to maintain accurate records.
- Maintained current knowledge of shelf plano-grams and end cap plans to effectively merchandise products.
- Stayed current on available products, store promotions and customer service policies to better shoppers.
- Supported promotional plans by updating signage with price changes.
- Readied items for sales floor stocking by affixing tags and preparing pallets.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
- Maintained safe, neat and clean working environment at all times.
Third Key06/2007 to 04/2013
Claire's Accessories – Willow Grove , PA
Claire's Accessories – Willow Grove , PA
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Answered questions about store policies and concerns to support positive customer experiences.
- Recruited, interviewed and hired individuals which would add value to team while bringing wealth of experience.
Education
Associate of Arts: Film Making06/2013New York Film Academy, New York-
City,
State
No Degree: CommunicationsMassasoit Community College-
City,
State
High School Diploma07/2007Randolph High School-
City,
State
Creative Writing
I have been interested in creative writing all my life, which culminated is my graduation from the New York Film Academy Film Making Program. I enjoy writing short stories, and when enough time is had to shoot, and edit them myself. Watching films, and reading comic books are my min inspiration.
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Resume Overview
School Attended
- New York Film Academy, New York
- Massasoit Community College
- Randolph High School
Job Titles Held:
- Product Manager
- Assistant Manager
- Produce Clerk
- Third Key
Degrees
- Associate of Arts : Film Making 06/2013
No Degree : Communications
High School Diploma 07/2007
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