Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Executive Summary
To obtain a position in a company that has a long term corporate vision to develop and produce innovative products that impact our culture
Core Qualifications
  • Microsoft Windows operating systems
  • Apple Operating Systems
  • Remedy
  • Basecamp
  • Highrise
  • Ipad and itouch
  • Blackberry
  • Unix
  • Redhat Linux
  • Stratus servers
  • HP servers
  • Sun Servers
  • Tandem servers
  • Basic HTML
  • Microsoft Office
  • Outlook
  • Excel
  • Powerpoint
  • Microsoft Project
  • Knowledge base
  • Nintendo, Xbox and Playstation gaming console and handheld systems
Professional Experience
Product Manager, 12/2010 to 04/2011
Wex Inc.Portland, ME, UK
  • Managed design and production for promotional headsets for the THQ triple A title video game Homefront, Mass Effect 3 controller, Star Wars Knights of the Old Republic Lightsaber flash drive, premiere line of gaming headphones and Konami licensed iphone/ipad cases Sourced and developed new videogame accessories for the Xbox Kinect, Nintendo 3DS and Playstation Move Managed design and production on plug and play video game systems Managed design and production for powered Nintendo 3DS and assorted electronic cases Managed design and production for Apple gaming line of products Tested all product functionality with domestic and international QC and Engineering departments Managed international design department Set up database, scripts and knowledge base for various products for customer service Travelled to China multiple times to source manufacturers based on product requirements and oversea production.
Director of Product Development, 10/2008 to 12/2010
Brady CorporationMilwaukee, WI,
  • Successfully developed customized consumer electronic products and video game peripherals including, Gene Simmons Guitar Hero/Rock Band Guitar, Jillian Michaels Flash Drive, Marshall Amplification headphones and ipod dock, Video Games Live MP3 Players, Tommy Lee Rock Band drum kit, Nerf video cameras, Transformers toys consumer electronics line and Vivo Products branded headphones and PS3 controllers Managed product lifecycle from innovation through retail distribution Researched new and innovative product concepts; collaborated with the design team, clients, retailers and brands to determine which products merited development Created and maintained the development and production process to ensure compliance with each vendor, country, client, and brands unique standards and requirements Created the quality control process and documentation requirements to ensure product excellence Conducted on-site compliance verification with Chinese Manufacturers Employed multiple product lifecycle management methodologies based on product need; developed and managed the product technology roadmap Oversaw Chinese manufacturers design, quality control and production departments Maintained outstanding relationships with Chinese manufactures, clients, vendors, brands and Vivo Products personnel Negotiated lower cost and shorter lead-time with Chinese manufacturers while maintaining outstanding product quality Served as the company's hiring manager and trainer Managed the Vivo Products Design, Production and Support Departments Served as the liaison to brand management.
Senior Product Manager, 05/2006 to 10/2008
Wal-MartMemphis, TN,
  • Successfully launched multiple consumer electronic products for sale to major and boutique retailers including, Elvis Presley MP4 player, Solange Knowles MP4 player, Journey MP3 player, and ZVUE branded MP3 and MP4 players Managed the ZVUE Design Department to effectively meet deadlines; provided creative feedback based on customer requirements Worked as the Company liaison with Brand Management for Signature Artist and customized products including Elvis Presley, Solange Knowles, Columbia Records, Nerf, AC/DC and Journey Managed the development and production process with manufacturers to ensure products met compliance standards Developed and managed product compliance process Provided highly detailed daily and weekly updates to Senior Management Served as the company's hiring manager and trainer for the production department Negotiated lower cost and shorter lead-time for product development and production while maintaining outstanding product quality.
Senior Analyst, 01/2000 to 05/2006
Als LimitedPort Chester, NY,
  • Monitored and administrated AOL's Registration and Authentication systems using a multitude of technical tools and communication networks Installed emergency and non emergency code to the AOL service; Installed and setup production hosts, processes and applications Initiated and built the required standard used by AOL Analysts to monitor Registration and Authentication activity Managed the Network Operations Center Employee Action team Organized and led training classes; trained new Analysts Wrote technical and business documentation for complex processes and procedures Represented Registration and Authentication Department at senior and project management meetings Coordinated with SUN/HP/Linux/Stratus/Tandem vendors to correct hardware failures on production and development hosts.
Business Analysis Studies Project Management Certification training: , Expected in
George Washington University - Washington DC,
premiere, AOL, Apple, Artist, Brand Management, Business Analysis, Chinese, hardware, consumer electronics, controller, client, clients, customer service, database, DC, documentation, Senior Management, Flash, Guitar, HP, hiring, HP servers, Basic HTML, innovation, Linux, meetings, Excel, Microsoft Office, Outlook, Powerpoint, Microsoft Project, Microsoft Windows, MP3, Network, networks, Operating Systems, peripherals, personnel, cameras, processes, product development, Project Management, quality, quality control, Redhat Linux, retail, servers, scripts, Stratus, SUN, Sun Servers, Tandem, trainer, Transformers, unique, Unix, Video

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  • Business Analysis Studies Project Management Certification training

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