Highly skilled Product Manager with 10 years of experience developing digital products, managing product roadmaps, facilitating requirements planning and leading go-to-market strategies. With an analytical mindset, critical eye for good UI/UX and an extremely strong “customer first” focus, products are delivered with value-add features that truly address the customers' needs and wants. Adept at successfully launching and managing products with innovative go-to-market strategies, and repeatedly recognized for the ability to solve complex problems with innovative and data-driven solutions, conduct detailed analysis of products/projects and collaborate across large and small teams.
Led planning and development of new products, as well as strategies to position them in market for success. Coordinated development team's operations to integrate exciting product features that add value and differentiate new products in ways that get consumers excited about products and brands. Developed Go-to-Market programs to educate staff members on benefits and features of products, preparing sales teams to successfully market and sell products. Completed analyses of performance and sales metrics to refine development strategies with data- driven insights.
Organized analytical support for product development and business development projects. Used data collection methods and analysis methods to provide detailed insight for product planning. Facilitated operations between stakeholders to improve project management and ensure that all teams' needs were met at completion of each project.
Managed QA processes for evaluating products and ensuring their compliance with quality standards before launch. Completed detailed analyses of completed products looking for defects and correcting problems in designs and manufacturing processes. Coordinated testing for several projects simultaneously while planning automation systems to reduce workloads.
Managed IT sales team focusing on creating value-added solutions for businesses. Implemented changes to sales strategies to increase range and effectiveness of sales team members, effectively increasing individual performance. Handled high-value technology demonstrations to close accounts with major clients.
Additional experience in Dubai and Beirut at Advansoft L.L.C, Ajman e-Business Services and GOODIES S.A.L (2009 – 2014).
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