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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Goal-oriented product management expert with natural talents in developing and implementing successful strategies, driving profits, increasing market shares and strengthening customer dominance. Hardworking, performance-oriented leader offering proven expertise in project development, team supervision and campaign enhancement. Prepared to bring 14+ years of progressive experience and take on challenging position with opportunity to make lasting impact on company and customer success.

Accomplishments
  • Supervised team of 23 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Implemented process improvement initiatives to drive productivity and on-time delivery while reducing production costs by 30%.
  • Assessed production processes and improved preventative maintenance plans to reduce operating costs.
Skills
  • Customer service-oriented
  • Self-motivated
  • Strategic planning
  • Multi-tasking
  • Detail-oriented
  • Fluent in Spanish
  • Contract negotiation
  • ISO-9000
  • MS Office/ Windows
  • Documentation skills
  • Problem resolution
  • Team player
  • Project organization
  • Pricing Structures
  • Research and trend analysis
Work History
09/2018 to Current
Product Manager Google Inc. Atlanta, GA,
  • Managed and initiated projects, including managing costs, schedule and performance.
  • Managed day to day operation for 98% success ship rate
  • Managed planning, budgeting, vendor selection and quality assurance efforts.
  • Collaborated with sales, marketing and support teams to launch products on time and within budget.
  • Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions.
  • Managed product documentation to communicate and align key components of upcoming features and products to internal teams.
  • Developed implementation methodologies to rein in project costs while meeting key milestones.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Managed/Consulted with product development teams to enhance products based on customer data.
04/2009 to 12/2017
Purchasing Agent Specialist Broward County Public Schools Fort Lauderdale, FL,
  • Outsourced equal to equivalent components with international and national suppliers.
  • Analyzed and projected costing savings of 20% on yearly projects.
  • Supervised logistics coordination of all products to ensure all project schedule ship dates were met.
  • Supervised team to ensure inventory system is updated on daily basis.
  • Reconcile inventory on weekly/ monthly basis (ABC analysis).
  • Implemented procedures as part of ISO-9000-2015 management team.
  • Implemented procedures to follow-up on status of all open purchase orders improving on-time delivery from all vendors by approximately 15-20%.
  • Reduced inventory cost by 15% by implementing numerous processes that ensured on hand inventory was utilized before requisitioning additional material.
  • Uploaded/Created part numbers and prices of new products using Inventory management system (Business Works).
  • Maintained consistent email communication with suppliers to confirm and track orders and verify price revisions on purchase orders.
  • Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
  • Tracked inventory shipments and prepared spreadsheets detailing item information.
  • Wrote standard operating procedures for department.
  • Managed vendor purchase order process including dispatch, delivery and invoicing to set contractual guidelines and maintain budgetary regulations.
  • Computed and created purchase orders in Sage Business Works to monitor stock levels, verify purchase requisitions and expedite customer orders.
  • Solved diverse supply chain problems involving numerous sources, logistics and scheduling factors.
  • Instituted advanced level of data reporting using Sage Business Works to develop purchasing strategies and identify buying trends.
02/2006 to 04/2009
Technical Inside Sales Specialist Ta Instruments, Inc. New Castle, DE,
  • Generated price guidelines for new products based on cost/ price analysis.
  • Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects with 80% success rate.
  • Read and analyze charts, work orders, production schedules, to determine production requirements and to evaluate current production estimates and outputs.
  • Resolved all customer complaints in professional manner while prioritizing customer satisfaction.
  • Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
  • Established fair pricing structures and finalized contracts to complete purchase agreements with all customers.
  • Computed total costs and profit requirements for customer sales to provide accurate pricing.
  • Applied mathematical skills to calculating amounts, negotiating prices and setting up contracts.
  • Utilized digital and telephone approaches to generate sales leads.
  • Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
  • Maintained up-to-date knowledge of all available products.
03/2005 to 02/2006
Office Administrator/ Sales Support Atlas Tool Works Lyons, IL,
  • Managed documentation, filing, S.O.P. (Standard Operating Procedures), new product classification, inventory control, identifying product code of raw material.
  • Daily customer data/order entry of sales orders and product specification for production manufacturing.
  • Entered details such as payments, account information and call logs into computer system.
  • Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
  • Tracked and recorded expenses and reconciled accounts to maintain 100% accuracy.
Education
Expected in 12/2021
Associate of Arts: Solid Works - Engineering
Santiago Canyon College - Orange, CA
GPA:

Certification of Solid Works - Engineering

Expected in 06/1999
High School Diploma:
Tustin High School - Tustin, CA,
GPA:

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Resume Overview

School Attended

  • Santiago Canyon College
  • Tustin High School

Job Titles Held:

  • Product Manager
  • Purchasing Agent Specialist
  • Technical Inside Sales Specialist
  • Office Administrator/ Sales Support

Degrees

  • Associate of Arts
  • High School Diploma

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