Goal-oriented product management expert with natural talents in developing and implementing successful strategies, driving profits, increasing market shares and strengthening customer dominance. Hardworking, performance-oriented leader offering proven expertise in project development, team supervision and campaign enhancement. Prepared to bring 14+ years of progressive experience and take on challenging position with opportunity to make lasting impact on company and customer success.
Accomplishments
Supervised team of 23 staff members.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Implemented process improvement initiatives to drive productivity and on-time delivery while reducing production costs by 30%.
Assessed production processes and improved preventative maintenance plans to reduce operating costs.
Skills
Customer service-oriented
Self-motivated
Strategic planning
Multi-tasking
Detail-oriented
Fluent in Spanish
Contract negotiation
ISO-9000
MS Office/ Windows
Documentation skills
Problem resolution
Team player
Project organization
Pricing Structures
Research and trend analysis
Work History
09/2018 to Current
Product ManagerGoogle Inc. – Atlanta, GA,
Managed and initiated projects, including managing costs, schedule and performance.
Managed day to day operation for 98% success ship rate
Managed planning, budgeting, vendor selection and quality assurance efforts.
Collaborated with sales, marketing and support teams to launch products on time and within budget.
Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions.
Managed product documentation to communicate and align key components of upcoming features and products to internal teams.
Developed implementation methodologies to rein in project costs while meeting key milestones.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Managed/Consulted with product development teams to enhance products based on customer data.
04/2009 to 12/2017
Purchasing Agent SpecialistBroward County Public Schools – Fort Lauderdale, FL,
Outsourced equal to equivalent components with international and national suppliers.
Analyzed and projected costing savings of 20% on yearly projects.
Supervised logistics coordination of all products to ensure all project schedule ship dates were met.
Supervised team to ensure inventory system is updated on daily basis.
Reconcile inventory on weekly/ monthly basis (ABC analysis).
Implemented procedures as part of ISO-9000-2015 management team.
Implemented procedures to follow-up on status of all open purchase orders improving on-time delivery from all vendors by approximately 15-20%.
Reduced inventory cost by 15% by implementing numerous processes that ensured on hand inventory was utilized before requisitioning additional material.
Uploaded/Created part numbers and prices of new products using Inventory management system (Business Works).
Maintained consistent email communication with suppliers to confirm and track orders and verify price revisions on purchase orders.
Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
Tracked inventory shipments and prepared spreadsheets detailing item information.
Wrote standard operating procedures for department.
Managed vendor purchase order process including dispatch, delivery and invoicing to set contractual guidelines and maintain budgetary regulations.
Computed and created purchase orders in Sage Business Works to monitor stock levels, verify purchase requisitions and expedite customer orders.
Solved diverse supply chain problems involving numerous sources, logistics and scheduling factors.
Instituted advanced level of data reporting using Sage Business Works to develop purchasing strategies and identify buying trends.
02/2006 to 04/2009
Technical Inside Sales SpecialistTa Instruments, Inc. – New Castle, DE,
Generated price guidelines for new products based on cost/ price analysis.
Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects with 80% success rate.
Read and analyze charts, work orders, production schedules, to determine production requirements and to evaluate current production estimates and outputs.
Resolved all customer complaints in professional manner while prioritizing customer satisfaction.
Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
Established fair pricing structures and finalized contracts to complete purchase agreements with all customers.
Computed total costs and profit requirements for customer sales to provide accurate pricing.
Applied mathematical skills to calculating amounts, negotiating prices and setting up contracts.
Utilized digital and telephone approaches to generate sales leads.
Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
Maintained up-to-date knowledge of all available products.
03/2005 to 02/2006
Office Administrator/ Sales SupportAtlas Tool Works – Lyons, IL,
Managed documentation, filing, S.O.P. (Standard Operating Procedures), new product classification, inventory control, identifying product code of raw material.
Daily customer data/order entry of sales orders and product specification for production manufacturing.
Entered details such as payments, account information and call logs into computer system.
Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
Tracked and recorded expenses and reconciled accounts to maintain 100% accuracy.
Education
Expected in 12/2021
Associate of Arts: Solid Works - Engineering Santiago Canyon College - Orange, CA GPA:
Certification of Solid Works - Engineering
Expected in 06/1999
High School Diploma: Tustin High School - Tustin, CA, GPA:
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