Product Manager Resume Example KISS PRODUCTS

PRODUCT MANAGER

Professional Summary

Proficient in completing risk and impact assessments and utilizing collected information to devise effective plans and business structures. Competent in readying employees with use of exercises and training programs, documenting feedback and adjusting plans to account for changing conditions. High-achieving [Job Title] offering [Number]+ years of product management and marketing expertise. Well-versed in market trends, sales strategies and customer engagement techniques. Concise and decisive communicator with organizational, multitasking and project management talents. Diligent Senior Product Manager offering [Number] years of industry success, including product roadmap development, market research and data analysis. Highly skilled in identifying opportunities to maximize revenue. Driven and strategic with proven history of superior market penetration and product launch prowess. Successful marketing leader with proven accomplishments in driving market growth and firm profits. Articulate and driven leader with high energy and engaging personality. Hardworking team builder motivates personnel to maximize performance. Creative Senior Product Manager well-versed in developing and implementing marketing initiatives in alignment with corporate objectives. Adept at identifying and reaching target demographics resulting in annual revenue increases of [Number]% over previous years. Innovative and proactive [Job Title] offering [Number] years of experience converting sales leads and effectively managing multiple territories. Highly skilled in forecasting, project management and strategic planning with exceptional [Industry] expertise and top-notch communication abilities. Proficient in monitoring trends and capitalizing on emerging opportunities. Direct development and enhancement of [Type] products with solid record of accomplishment in meeting and exceeding sales targets. Gifted coordinator with natural leadership talents, solution-oriented approach to problem solving and expertise in mapping out effective strategies. Develop, monitor and strengthen plans to achieve goals with cost-effective approaches. Performance-driven Marketing Manager skilled in creating marketing plans and leading successful product launches, promotions and development. Well-versed in SEO content creation, social media audience engagement and brand management. Gifted [Job Title] with solid record of accomplishment in overseeing marketing departments, strategies and key projects for driven clientele. Experienced in managing all stages of campaigns, deepening partnerships and boosting sales with creative and proactive approaches. Expertise includes market research, plan optimization and viral content development. Insightful [Job Title] with [Number] years of experience devising and implementing marketing campaigns. Built deep understanding of target audience and competitors to develop effective marketing messaging. Early adopter of latest industry trends and strategies, resulting in consistently fresh and creative ideas. Innovative Marketing leader with [Number]+ years of experience delivering exceptional marketing campaigns, content and collateral based on established and innovative strategies. Results-oriented and collaborative professional bringing expertise in brand management and social media engagement. Detail-oriented, attentive and decisive leader. Goal-oriented marketing expert with natural talents in developing and implementing successful strategies, driving profits, increasing market shares and strengthening customer dominance. Hardworking, performance-oriented leader offering proven expertise in project development, team supervision and campaign enhancement. Prepared to bring [Number]+ years of progressive experience and take on challenging position with opportunity to make lasting impact on company and customer success. Competent Marketing Manager adept in driving company growth through implementing [Type] strategies. Dedicated team leader proficient in assessing market trends and customer needs to develop targeted marketing campaigns. Eager to bring [Area of expertise] background to new position. Senior [Job Title] and outstanding performer in [Skill] and [Skill] within [Industry]. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of [Type] business. Recognized for inspiring management team members to excel and encouraging creative work environments. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. [Job Title] with over [Number] years of successful experience in [Skill] and [Skill]. Recognized consistently for performance excellence and contributions to success in [Industry] industry. Strengths in [Skill] and [Skill] backed by training in [Area of study]. Multi-talented [Job Title] consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Skills

Project Management
Strategic Planning
Business impact analysis
Problem Solving
Time Management
Inventory Management
MS Office (Word, Excel, PowerPoint)
SAP & Quick books
Marketing and advertising
Research and trend analysis
Business administration
Business Development
Negotiation
Business planning
Budgeting
Campaign management
Market Positioning
PeopleSoft
Client communication
Corporate Communications

Inventory Management
Excel
MS Office
PowerPoint
Word
Problem Solving
Project Management
Competitive analysis
[Type] marketing
Brand Building
Product development
Staff Management
Financial Management
Search Engine Optimization
Budgeting and Allocation
P&L Management
Market Analysis
Public and Media Relations
Brand development

Work History

Product Manager, 11/2015 to 01/2020
KISS PRODUCTS – Port Washington, NY

Directed development planning, budgeting, vendor selection and quality assurance efforts
Defined and executed the vision, strategy and product / services roadmap.
Worked with business analysts, developed requirements, documents and used cases for new products.
Monitored the status of development projects supporting new features.
Conducted competitive analysis by looking at industry trends, retailer needs, gaps in existing stack etc.
Organized both domestic and international trade shows to promote the brand to acquire business expansion.
Directed planning, budgeting, vendor selection and quality assurance efforts.
Managed [Product] inventory to optimize sales pitches and closed over [Number] sales within [Timeframe].
Managed benchmarks, product demonstrations and testimonials for performance evaluation.
Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.
Monitored market trends and competitor performance and analyzed gaps to update promotional strategies and maximize sales.
Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
Consulted with product development teams to enhance products based on customer data.
Managed [Industry] product development cycle, including prototyping designs and coordinating mass production.
Attained margins of more than [Number]% while leading [Area of expertise] product development.
Liaised with clients to develop deep understanding of business needs and current market landscape.
Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions.
Assessed vendor products and maintained positive vendor relations.
Prioritized roadmap in order to achieve product goals and metrics.
Thrived in fast-paced, highly-adept team of [Job title] and [Job title] to develop and prioritize product features and build product roadmap.
Helped incorporate product changes to drive customer engagement and firm profits.
Spearheaded collaborative efforts between [Job title]s and [Job title]s to bring products to market.
Worked with marketing teams to create, deploy and optimize effective campaigns for [Industry] clients.
Assessed costs and estimated production capabilities and economic value of [Type] products, to evaluate economic viability.
Established criteria for each milestone within product roadmap as means to measure developmental progress.
Boosted customer base penetration [Number]% by devising creative promotional approaches.
Coordinated design meetings and decisions across [Number] internal departments and teams.
Reduced project downtime by inspecting [Type] products for quality and adherence to client requirements.
Collected customer requirements, directed testing and conducted continuous evaluations to make proactive adjustments to marketing approaches.
Coordinated project planning and execution with team members and team leads.
Set goals, formalized policies and enforced operational standards to maximize team performance and keep project on-task to achieve [Type] targets.
Accomplished industry-leading successes for [Type] customers through [Action].
Coordinated innovative strategies to accomplish objectives and boost long-term profitability.
Compiled product, market and customer data to forecast accurate sales and profit projections.
Documented user stories, specifications and product features into detailed work order to communicate across teams and build mandatory requirements.
Developed product documentation to communicate and align key components of upcoming features and products to internal teams.
Collaborated with sales, marketing and support teams to launch products on time and within budget.
Championed customer experience through expert analyzation and communication.
Defined and analyzed metrics to measure product performance.

Production Manager, 01/2009 to 12/2014
Blu Kanvas – New York, NY

Drove continuous development to production, quality, cost, and delivery initiatives while building and maintaining relationships with hourly associates, managers, carrier partners, vendors, and various departments within the company.
Oversaw the day-to-day production operations, ensuring on-time and accurate delivery of customer orders.
Directed manufacturing process and operational efficiency procedures to achieve goal of first run capability.
Boosted productivity by [Number]% through direction, preparation and implementation of training programs and initiatives.
Implemented [Type] and [Type] program changes to identify and quickly resolve root cause issues bottlenecking production levels.
Monitored and supported progress of plant production orders by managing shop capacity and loading functions at [Number] facilities.
Revitalized [Type] area operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
Supervised [Type] processes and [Type] machinery to prevent overloads and avoid malfunctions.
Planned, organized and managed operations, including ordering materials and supplies, workflow management and timely production.
Implemented scheduled maintenance, retooling production status sheets and driving [Number] tasks to achieve scheduling effectiveness.
Sourced materials to keep up with production goals and meet customer demands.
Designed and implemented new production schedule to reduce loss in labor and inventory.
Supported development of paint operations staff to meet competency and performance expectations.
Immediately addressed all expired product dispositions.
Created and updated department work instructions and reports on regular basis.
Managed continuous improvement initiatives to drive gains in quality, flow and output.
Completed and recorded all recycling and rework documentation with high degree of accuracy.
Applied lean practices to balance workflow and eliminate unnecessary steps.
Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
Maintained and communicated daily productivity and shipment reports for all departments.
Recommended and executed quality improvements for production and product quality.
Procured required manufacturing equipment and parts.
Verified documentation of all process control parameters.
Overcame obstacles and variables to maintain production efficiency, meet deadlines and achieve high levels of profitability.
Investigated and implemented ideas for quality improvement, increased productivity and cost reduction.
Managed documentation of and training on production procedures and work instructions.
Standardized production procedures, job roles and quality assurance guidelines.
Implemented performance, quality and efficiency measures to achieve aggressive production goals.
Established position requirements, schedules and production team processes.
Conducted [Number] meetings [Timeframe] to capture lessons learned and streamline product improvement process.
Completed required safety training programs for [Type] environments.
Delivered operating plans and growth objectives.
Supervised [Number] staff by boosting performance and training on efficiency and productivity protocols.
Successfully managed production activities to achieve on-time shipment of orders.
Identified and planned for resources needed to accomplish production objectives.
Coordinated activities required to bring product to market, including aligning teams involved and bridging any gaps between different functions.
Researched and tested new materials for production.
Generated, developed and created [Number] new ideas in [Year].
Implemented quality improvement changes to minimize product defect rates.
Met aggressive production and safety goals while minimizing equipment downtime.
Directed improvements in safety, product quality, service and cost efficiency.
Managed product quality to guarantee compliance with quality policies, procedures and systems.
Determined suitable crew requirements, scheduled employees and worked with Human Resources to meet changing production schedules.
Increased production from [Number] units to [Number] units per week.
Calculated finances and production costs while managing cash flow.
Assessed manufacturing processes and recommended improvements to increase productivity.
Drove daily production activities with effective communication and leadership.
Led quality control initiatives to reduce downtime and boost profits.
Resolved [Type] issues quickly to maintain productivity goals.
Managed and implemented marketing activities through research and strategic planning,
Directed key personnel in correct production techniques to achieve required quality.

Front Desk Manager, 01/2004 to 03/2008
Lotte Hotel – Seoul, Korea

LOTTE HOTEL seoul, SOUTH korea •Responsible for the entire Front Office operations to ensure profitability, control costs and implement quality standards to meet total guest satisfaction and to set tone of 5-star hotel with 1,318 rooms.
Provided responses to guest reviews on TripAdvisor, Booking.com and other websites within 48 hours.
Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours.
Resolved guest complaints by addressing issues with rooms promptly.
Performed concierge services for guests as needed.
Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
Planned coverage needs and organized services to support incoming special events.
Coordinated with room service, housekeeping, maintenance and security to meet all guest needs.
Held quarterly office meetings with staff to answer questions, resolve issues and keep employees informed of changes.
Protected guest valuables with main safe or in individual boxes to maximize security.
Collaborated with [Type] and [Type] team members to handle guest requirements from check-in through check-out.
Attended staff meetings on [Timeframe] basis and brought issues to attention of upper management.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Entered customer data using [Type] software and updated information whenever patrons changed rooms.
Provided hotel guests with information regarding property including casino, gift shop, restaurants and fitness center.
Trained front office staff in fire, life and other emergency procedures.
Trained new staff on correct procedures, compliance requirements and performance strategies.
Oversaw fast-paced front desk operations at busy [Type] facility with as many as [Number] nightly guests.
Controlled cash and credit card payment transactions at front desk using [Skill] and [Skill], reducing errors [Number]%.
Created lasting relationships with guests that built loyalty and drove hotel revenue.
Promoted local entertainment and sporting events and offered details to assist patrons.
Followed company security and check-in policies and procedures and reported suspicious activity to [Job Title].
Conducted financial audits on scheduled basis.
Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Performed daily inventory for keys and linens and detailed all information in audit reports.
Immediately contacted housekeeping staff and maintenance department regarding guest room issues, including [Type] and [Type] to promote quick remediation.
Prepared weekly employee work schedules for [Number] team members ensuring all shifts received adequate coverage.
Updated customer accounts with add-on room charges, including minibar use and room service bills.
Supervised [Number] administrative team members and provided constructive feedback, resulting in higher morale and increased employee retention.
Provided services efficiently and with high level of accuracy.
Anticipated guests' needs and responded to all requests within reasonable amount of time.
Kept accounts in balance and ran daily reports to verify totals.
Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
Ran reports detailing daily actions, including guest numbers, accounting expenses and income and room service usage.
Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
Greeted [Number] daily visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Maintained financial accuracy by collecting deposits, fees and payments.
Balanced hotel accounts at end of day.
Managed all front desk tasks, including maintenance of client records and lab data.
Handled tasks and responsibilities for front office employees during periods of understaffing.
Sorted mail and other important data upon [Job Title]'s absence, promoting quick delivery of all messages to recipients.
Checked guests in out of hotel, made reservations and processed payments.
Maintained transaction security by verifying payment cards against identification.
Arranged accommodations and travel plans for visitors and presented updated itineraries.
Oversaw all front desk operations with eye for hotel reputation, staff productivity and operational efficiency.
Increased customer service ratings through personable service.
Explained details regarding property, including restaurants, pool area, spa and fitness center to acclimate patrons to resort environment.
Responded to telephone, email, and in-person inquiries regarding reservations, hotel information and guest concerns.

Education

Bachelor of Statistics: 1999
EHWHA WOMANS UNIVERSITY - Seoul

Resume Overview

Companies Worked For:

KISS PRODUCTS
Blu Kanvas
Lotte Hotel

School Attended

EHWHA WOMANS UNIVERSITY

Job Titles Held:

Product Manager
Production Manager
Front Desk Manager

Degrees

Bachelor of Statistics : 1999

Product Manager Resume Example

Resume Score: 80%

Resume Overview

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