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product manager national sales engineer resume example with 19+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Over the course of 20 years, I have curated extensive experience in both global product management and national sales management. This gives me a rare whole picture view of sales, product management and how to coordinate both areas to be as effective as possible in achieving success. Spearheaded product development and enhancement to maximize sales success. Talented coordinator, problem-solver and team leader with proven expertise in roadmapping effective plans. Conceptualize, test and improve strategies to attain targets with cost-effective approaches. I am a quality-driven Product Manager with a 20 year background carrying products from conception to production. Excellent technical knowledge and presentation skills. Firm grasp of product composition, structure, and applications.

Skills
  • Self-motivated
  • Application engineering
  • Research and trend analysis
  • Strong technical acumen
  • Product development
  • Solution selling
  • Presentation skills
  • Business development
  • Communication skills
  • Sales process engineering
  • Trustworthy
  • Product Launch
  • Customer Relationship Management (CRM)
  • Brand building
  • R&D leadership
  • Marketing understanding
  • Cost estimations
  • Product specifications
  • New features implementation
  • Mockups and design frames
  • Product design
  • Problem resolution
  • Leadership
  • Working collaboratively
  • MS Office
  • Critical thinking
  • Work ethic
  • Design change evaluations
  • Personnel management
  • Regulatory requirements
  • Sketches, specifications and drawings
Experience
01/2014 to Current Product Manager, National Sales Engineer Mastec | Eagle River, WI,
  • Freedom Industrial Hydraulics is a manufacturer of industrial high pressure, 10,000 psi systems. This includes pumps, cylinders, hoses, fittings, manifolds, valves, and tools.
  • Product design, sourcing and line implementation.
  • Have spent collectively over 150 weeks in China and Taiwan over the course of 6 years working with our manufacturing partners to ensure quality product rollout.
  • Supplier management to ensure business satisfaction and to anticipate and prevent supplier relationship breakdowns or competitor poaching.
  • Established goals, policies and work standards to strengthen team performance and boost product results.
  • Translated business goals, feature concepts and customer needs into prioritized product requirements and use cases.
  • Built close relationships with key customers, thought leaders and industry influencers to stay abreast of emerging market trends and applications.
  • Provided oversight and collaboration through excellent documentation, organizational, analytical and communication.
  • Provided training and product support for other members of sales team.
  • Recommended improvements to customers and demonstrated potential cost reductions and process improvements.
  • Gathered requirements, oversaw testing and monitored performance to proactively adjust product marketing strategies.
  • Performed in customer role to translate needs to internal product teams.
  • Collaborated with marketing team and functional management to achieve business and marketing strategy objectives.
  • Made recommendations to customers to promote brand effectiveness and product benefits.
  • Conferred with customers and engineers to assess equipment needs and determine system requirements.
  • Negotiated tender and contract terms to meet both client and company needs.
  • Oversaw development cycle of 350+ products from prototyping to manufacturing integration.
  • Recommended product changes to enhance customer interest and maximize sales.
  • Planned various product configurations to meet diverse customer needs.
  • Used client-defined specifications and preferences to develop product concepts and offerings.
  • Developed sales plans to introduce new products to market.
  • Developed and wrote technical documentation for products.
  • Maintained average 60% margins as head of industrial product.
04/2010 to 12/2013 National Sales Engineer/Regional Sales Manager BVA Hydraulics, Shinn Fu Company | City, STATE,
  • BVA is a manufacturer of high pressure 10,000 psi hydraulic equipment focused on the industrial market in North America, Europe, Asia, and Australia.
  • Manage regional sales with a focus on establishing new market share while growing current established business.
  • Field, investigate, and resolve customer questions and application issues with existing products.
  • Guide development in creating new best solution products when existing products cannot handle the application requirements.
  • Travel and work with product factories in China and Taiwan to effectively manage quality issues and ensure delivery of product that meets the standards of our American consumer.
  • Invested over a year of work with overseas suppliers in China to design a full line of automotive lifts that would meet and be the first successful penetration into the American market with Chinese made lifts that meet American ANSI standards.
  • Develop strong engineering relationships with customer engineers with focused, cost effective, and efficient solutions.
  • Performed customer on sight consultations in everything from oil refineries, mine sites, offshore sites, civil infrastructure, construction sites, power plants, and general industrial maintenance and repair of facilities like GE.
  • In 2013 we went from 8.4 million in sales to 9.2 million due to penetration into the oil and gas market of Texas, Oklahoma, Louisiana, and Mississippi.
  • Travel to our factories in China, and Taiwan to assist in the development of new products, to ensure product compatibility with our customer needs.
  • Gave sales presentations, negotiated contracts and promoted services to customers.
  • Researched and identified potential customers and new market opportunities on continuous basis to maintain sustained revenue growth.
  • Set up and oversaw territory assignments, performance quotas and budgets.
  • Promoted brand awareness to targeted demographic by contributing to marketing campaign development.
  • Serviced and retained 250+ accounts while traveling to local territory and major trade shows.
  • Participated in events, attended training seminars and traveled manufacturer product showcases and off-site locations.
  • Stayed up to date with new product launches and kept sales team members on board with changing plans.
  • Delivered sales presentations at national conferences to highlight industry trends, provide additional training, clarify new business goals and award top sellers.
  • Conveyed customer needs and preferences to design and production departments.
  • Conducted performance reviews using key performance indicators to track efficiency and discover opportunities for additional training.
  • Projected more than $9 million in sales and achieved 102% of target.
12/2006 to 04/2010 Ironworker Kansas City Local 10 | City, STATE,
  • Steel Erection, Welding
  • Experience in the construction of power plants, bridges, industrial buildings and plants.
  • Worked closely with structural ironworkers, ornamental Ironworkers, riggers and machinery movers, enabling clear and safe cross-functional operations.
  • Signaled crane operators in safe and accurate lifting and placing of reinforcing iron members and moved rebars manually into specific positions.
  • Studied blueprints, drawings and specifications to determine layout of work.
  • Operated cranes appropriately to hoist metal components into required areas.
  • Reinforced concrete via cables and pre-and post-tensioning techniques on arenas and parking garages.
07/2002 to 11/2006 Testing Engineer / Sales Shinn Fu Company Of America | City, STATE,
  • Shinn Fu Company of America, Inc. (SFA) over the past 40 years, has become the leading distributor of hydraulic and mechanical automotive lift equipment in the US and Canada.
  • BVA is a manufacturer of high pressure 10,000 psi hydraulic equipment focused on the industrial market in North America, Europe, Asia, and Australia.
  • Managing of incoming product testing to ensure proper adherence to quality and performance standards
  • Collected test result data and analyzed patterns and trends to identify shortcomings in existing test procedures and addressed through modified or innovative procedures.
  • Supervised and executed military contract testing in controlled environment to determine qualifications for delivery in conjunction with the DOD assigned inspector.
  • Field, investigate, and resolve customer questions and application issues with existing products
  • Develop strong engineering relationships with customer engineers in pursuit of focused, cost effective, and efficient solutions.
  • Verified desired functionality and performance according to client-ordered specifications and requirements through manual and automated testing procedures.
  • Participated in setup, configuration and maintenance of test automation framework, providing feedback on potential benefits or detriments of specific framework configurations.
  • Wrote, revised and maintained documentation outlining standard test procedures and automation standards for reference throughout testing department.
Education and Training
Expected in | Approximately 30 Hours General Studies Maple Woods Community College, Kansas City, Mo, GPA:
Activities and Honors

City Council Member

Past Master, A.F. & A.M.

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Resume Overview

School Attended

  • Maple Woods Community College

Job Titles Held:

  • Product Manager, National Sales Engineer
  • National Sales Engineer/Regional Sales Manager
  • Ironworker
  • Testing Engineer / Sales

Degrees

  • Some College (No Degree)

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