Accomplished professional with 20 years of success in product management, product marketing and new product development. Known for a positive 'can-do' attitude, keen attention to detail and a strong sense of ownership. skills Management of global product lines Sales channels and market segmentation Partial P&L management Product launches Excellent verbal and written communication skills Strong business acumen Development of market strategies Voice of customer
Product Line Manager
Managed APC's "TVSS" product line, including vendor relationship, development of new sales channels and negotiating contract terms and conditions.
Interfaced with marketing communications team to generate various marketing materials.
Day-to-day support of multiple product lines to internal personnel and external customers.
Successful management of vendor relationships in support of our mobile accessory product line, including manufacturer/supplier agreements, forecasting and new product introductions.
Acted as the central point for sales personnel worldwide, providing product support, collecting customer feedback, competitive intelligence, trainings and sales tool creation.
Provided discounting guidance to sales team based on margins and organizational profitability targets.
Led a team that migrated Microsol's product information into APC's processes allowing their products to appear on APC's web and ecommerce sites.
Microsol was a Brazilian UPS company purchased by APC in 2010.).
Orchestrated multiple web re-organizations of various product lines on the APC web site.
Product Line Manager
Dramatically increased sales of the "India Home Inverter" product line after initiating an intensive VOC campaign and successfully incorporating customer requirements into the next generation of product offering.
Product Manager01/2012 to 08/2013Hexagon MetrologyNorth Kingstown, RI
World's largest metrology company, specializing in coordinate measuring machines (CMMs).
Business management responsibilities of all commercial aspects of two product lines.
Stabilized and managed operation of these product lines which had previously never had a dedicated product manager.
Assessed the state of both product lines and executed strategies to grow each business.
Strategic Planning - Assessed the existing business strategy and attacked a variety of issues that ultimately improved the overall sales experience and drove sales volume increases.
Increased Sales Team's Product Awareness - Re-energized sales team's interest in product lines within my first six months by an aggressive campaign of communication and assuming ownership of open issues.
Voice Of Customer - Traveled on quarterly basis visiting customers to listen regarding their entire purchase experience.
Feedback resulted in a number of initiatives that helped improve overall customer experience.
Pricing - Increased pricing co.
Global Product Information Manager06/2009 to 12/2011Schneider ElectricWest Kingston, RI
Industry leading power protection company Responsible for all product marketing aspects of the "Back-UPS" product line of consumer power protection equipment ($400 million annual rev).
Created and maintained all positioning, messaging, web content, brochures, spec sheets, sales tools, trainings for product line.
Central point of contact and subject matter expert for all interaction with Marketing Communications team.
Created a marketing consistency that aligned the product line with the corporate marketing direction.
Senior Product Manager06/2004 to 06/2009American Power ConversionWest Kingston, RI
Responsible for lifecycle management of Back-UPS products, including product strategy, new product development, global product launches, voice-of-customer and forecasting.
Product Manager03/2000 to 06/2004American Power ConversionWest Kingston, RI
Responsible for new product development programs in a variety of product lines.
Product launches - Launched products into local markets in various regions worldwide.
Program Manager06/1997 to 03/2000Mack PrototypeShelton, CT
Privately held design house offering engineering, prototyping and low volume plastic injection molding services.
Responsible for successful and timely completion of plastic prototype development programs, including quality requirements, customer status updates and data transfer.
Allocated company resources to complete projects in the most efficient means possible with regard to company profitability and long term customer relationships.
Created procedures to stabilize operations during periods of high growth, like Initiating and maintaining a log of all in-house molding resources and processing information.
Managed vendor relationships regarding outsourcing of work.
Manager, Custom Engineering Department01/1993 to 01/1997Omega EngineeringStamford, CT
Manufacturer and distributer of process control instrumentation and sensors.
Managed three technically oriented employees that prepared proposals on customized process measurement products.
Maintained 10-15% annual departmental growth while overall company sales were stagnant.
Approximate annual revenue of $4 million at time of departure.
Senior Custom Design Engineer01/1990 to 01/1993Omega EngineeringStamford, CT
Designed and priced custom temperature sensors and related equipment.
Prepared bills of materials, drawings and assembly instructions.
Provided applications engineering support.
Custom Design Engineer01/1987 to 01/1990Omega EngineeringStamford, CT
Evaluated formal technical design inquiries.
Interfaced with manufacturing personnel.
Designed, priced and sold custom temperature measurement sensors.
Provided technical support for international and domestic sales personnel.
MBA: Finance1991University of ConnecticutStorrs, CT
BS: Mechanical Engineering1985S.U.N.Y. Maritime CollegeBronx, NY