A business professional offering 15 years of experience in various positions, including sales, credit and customer service with a focus on customer satisfaction. A responsive and organized professional adept at managing intense demands of existing customer accounts.
Responsible for development and maintenance of the Medical Apparel line. Currently the Apparel line is the second largest line for the medical supply company. Not limited to just the product development I assist and manage the inventory planning for our East Coast Warehouse, confirming bookings for all shipments flowing into the states from overseas.
Responsible for all communications and interactions for one of the company's largest and most profitable accounts, generating $110 million in gross revenue annually. As the interface between the two organizations, the responsibility includes customer's satisfaction while maintaining profitability.
Responsible for customer receivables, managing credit limits with open and pending orders for over a 100 customer accounts. Research and resolve all receivable deductions and payment discrepancies with customer accounts, meeting set time lines and resolution goals.
Assist landscape customers from inception through completion for design projects. Follow through on all steps including material purchase, scheduling and project payments.
Proof and review all landscape contracts and bids
Responsible for all accounts receivables processes, including collections, month end balancing, credit line reviews management and reporting.
Business Management / Accounting
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