Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary
Conscientious and service-oriented candidate skillful in handling lesson and performance horses. Passionate about providing animals with top-notch care and support. Demonstrated history of building strong bonds with and acting in the best interest of the horses. Maintains order when caring for multiple animals with diverse temperaments. Has experience in Hunter/Jumpers and Equitation.
Skills
- Training & Development
- Animal Exercising
- Animal Grooming
- Feeding and Watering
- Medication Administration
- Human and Animal Safety
- Show Preparation
- Verbal and Written Communication
- Efficient and Detail-Oriented
- Responsible
- Organization and Time management
Education
Tiffin University Tiffin, OH Expected in 12/2019 – – Bachelor of Criminal Justice And Social Sciences : Forensic Psychology, Homeland Security - :
- Dean's List: Fall of 2016 - Fall of 2019
- Received the Tiffin University Equestrian Scholarship
- Member of the Intercollegiate Horse Shows Association
- Member of The National Society of Leadership and Success
- Awarded IHSA All-Academic First Team Award: 2017-2019
Work History
Vizient - Product Advisor
Skokie, IL, 02/2021 - Current
Skokie, IL, 02/2021 - Current
- Built and maintained productive relationships with new and existing customers.
- Put together contract documents, finalized sales and set up service plans.
- Established long term customer relationships by using effective communication and active listening skills.
- Attended trainings and workshops to learn about new products and then shared this information with customers.
- Trained new personnel regarding company operations, policies and services.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Delivered prompt service to prioritize customer needs.
- Responded proactively and positively to rapid change.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Promptly responded to inquiries and requests from prospective customers.
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
- Maintained up-to-date knowledge of product and service changes.
Featherdown LLC - Equestrian Student Worker
City, STATE, 12/2016 - 05/2020
City, STATE, 12/2016 - 05/2020
- Employment period was during winter and summer breaks, since worker was in college.
- Tasked with daily horse training and sales preparation.
- Facilitated in education of equestrian etiquette and skills.
- Organized pony camps for children, teaching them basics to ride and care for horses.
- Managed children’s programs and lesson schedules for multiple clients.
- Worked in team environment to maintain high levels of productivity.
- Accustomed animals to training team members and established processes with strategic contact and firm but soothing tones.
- Maintained clean, neat and hazard-free animal areas to protect individual health and wellbeing.
- Cued or signaled animals during performances.
- Talked to or interacted with animals to increase familiarity with human voices or contact.
- Monitored and supervised people riding to ensure safety and help if situation arises.
Colter Equestrian LLC - Assistant Barn Manager
City, STATE, 01/2020 - 03/2020
City, STATE, 01/2020 - 03/2020
- Instilled basics of horsemanship and riding in beginners, first-time or occasional riders, refining knowledge and skills of more advanced riders.
- Provided training for young horses in order to properly integrate them into lesson program.
- Monitored overall health and well-being of 9 horses, paying attention to signs of concern.
- Provided top-notch customer service to every customer and exceptional animal care.
- Performed repairs and preventive maintenance on equipment and property.
- Managed feeding, rugging and general stable procedures, communicating issues or significant maintenance requirements to management when necessary.
- Treatment of minor horse injuries.
- Rode horses in training sessions and provided feedback on performance.
- Inspected, prepared, cleaned, disinfected and maintained comfortable horse stable and enclosures.
- Taught proper communication and riding commands for optimal control and safety around horses.
Liberty Farms - Supervisor/Camp Instructor
City, STATE, 07/2019 - 08/2019
City, STATE, 07/2019 - 08/2019
- Educated children on horse care and safety.
- Supervised and managed 30 campers ages 6 to 13 for 8 hours daily.
- Assisted in daily care of facility and horses.
- Maintained camper files, properly storing and maintaining personal information.
- Supervised, guided and assisted students during crafts, art projects, games and other activities to provide developmental stimulation.
- Built positive and productive relationships with students and parents to further program objectives and overall success.
- Monitored camper behavior during activities, effectively handling discipline situations and encouraging positive behavior.
- Created interesting and educational lesson plans and implemented activities while engaging with children.
- Opened and closed facilities and secured building at end of program by locking doors and turning off lights.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
Tiffin University Equestrian Team - Scholarship Rider
City, STATE, 08/2016 - 05/2019
City, STATE, 08/2016 - 05/2019
- Contributed to team success by completing jobs quickly and accurately.
- Pursued learning opportunities to advance knowledge and take on leadership position.
- Maintained productive, efficient approach to all tasks.
- Participated in cross-functional team-building activities.
- Responsible for stable chores after team practices.
- Demonstrated great sportsmanship at competitions.
- Fixed helmets, cleaned boots, and recited courses to prepare team riders for their individual classes
- Critiqued teammates on their riding, only when asked, and offer additional support and tips to improve team's performance
- Video record classes for teammates and coaches to assess their performances and implement lesson plans to improve their riding.
- Establish strong relationships with teammates and coaches to boost team morale and unity.
Affiliations
Baltimore County Horse Show Association 2011-2016
Interscholastic Equestrian Association 2012-2016
Intercollegiate Horse Shows Association 2016-2019
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School Attended
- Tiffin University
Job Titles Held:
- Product Advisor
- Equestrian Student Worker
- Assistant Barn Manager
- Supervisor/Camp Instructor
- Scholarship Rider
Degrees
- Bachelor of Criminal Justice And Social Sciences
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