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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Flexible hard worker ready to learn and contribute to team success. Seeking a position where my skills can be utilized and enhanced, while alo providing opportunities for career and educational advancements

Skills
  • Adept at accessing mechanical maintenance faults and identifying procedures to correct with a solid understanding of performance and testing issues
  • Knowledge of machine tools, including their designs, uses , repair and maintenance
  • Excellent ability to choose the correct mathematical methods or formulas to solve problems
  • Creative knowledge and ability for audio/video marketing projects
  • Detailed oriented
  • Problem resolution
  • MS Office
  • Team management
  • Maintenance & Repair
  • Troubleshooting
  • Computer skills
  • Customer service
Experience
08/2020 to Current
PRODUCE TEAM MEMBER/Educator Trainer Glass Doctor - Norcross Kent, WA,
  • Created and offered additional materials to enhance training.
  • Blended business's goals, mission and values with learning development initiatives to deliver high-quality training to employees.
  • Rotated stock to maintain freshness.
  • Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
  • Disposed of expired and overripe items to eliminate health risks.
  • Monitored work environment to maintain safety, cleanliness and organization.
  • Assessed floor displays to restock merchandise.
  • Checked prices and located products for customers.
  • Assisted customers with product, promotion and policy information.
  • Updated signage to reflect current pricing and promote target merchandise.
  • Verified invoices against delivered merchandise to drive shipment accuracy.
  • Transferred produce to sales floor from storage areas and arranged inventory.
  • Unloaded truck, stocked merchandise and maintained aisles and product displays to foster neat, clean and organized aisles and sales floor.
  • Trained new or temporary stocking staff members in customer service and warehouse and store stocking procedures.
05/2019 to 08/2020
CUSTOMER SVC TEAM MEMBER and FLOATER Glass Doctor - Norcross Las Vegas, NV,
  • Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
  • Responded to customer concerns and complaints professionally and promptly to resolve issues.
  • Analyzed customer interactions to identify needs, provide resources and promote excellent service.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
  • Handled client inquiries with exceptional professionalism and enthusiasm.
  • Assisted customer relationship management by addressing service requests and assisting front-end cashier and bagger clerk.
  • Recommended, selected and helped locate merchandise based on customer needs and desires.
  • Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
  • Maintained high-volume workload within fast-paced environment and consistently met performance benchmarks.
  • Provided advice and front-line expertise to internal committees in order to improve team, service and procedural standards.
  • Assigned to Floater position while in customer service which required being able to perform duties of each department including, Produce, Receiving, Prepared Foods, Whole Body, Bakery, Groceries, Meat and Seafood, and Bartending
  • Received numerous positive reviews from customers
10/2018 to 02/2019
AUTO GLASS TECHNICIAN CLEAR QUALITY AUTO GLASS City, STATE,
  • Repaired and installed different types of automobile glass in various makes and models.
  • Offered exceptional care and service to every client for maximum satisfaction and long-lasting tint.
  • Discussed products, services and accessories with clients.
  • Maximized efficiency by selecting appropriate tools, safety equipment and parts according to each job's requirements.
  • Installed, repaired and replaced safety glass and related materials, including backglass heating elements, on vehicles and equipment.
  • Installed rubber channeling strips around edges of glass or frames to weatherproof windows and prevent rattling.
  • Obtained windshields or windows for specific automobile makes and models from stock, examining pieces for defects prior to installation.
  • Completed high-quality work by installing new foam dams on pinchwelds and rubber-channeling strips around edges of glass or frames.
  • Replaced moldings, clips and windshield wipers to prepare for glass replacement or repair.
  • Checked for wetness or contamination in damaged areas and dried out moisture prior to making repairs.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Highly requested by clients to perform work required on their vehicles
05/2017 to 06/2018
AUTO GLASS TECHNICIAN VENABLE GLASS SERVICE City, STATE,
  • The same duties and responsibilities shown for Auto Glass Tech position at Clear Quality Auto Glass
  • Received 3 raises in less than year due to work ethnic and ability
Education and Training
Expected in
: BUSINESS MANAGEMENT
UNIVERSITY of NEVADA - RENO - Reno, NV,
GPA:

COMPLETED COURSEWORK IN BUSINESS MANAGEMENT WITH A FOCUS IN ENTREPRENEURSHIP

Expected in
: MUSIC INDUSTRY
UNIVERSITY of MEMPHIS - MEMPHIS, TN,
GPA:

COMPLETED COURSEWORK IN MUSIC INDUSTRY WITH A FOCUS IN RECORDING ENGINEERING

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Resume Overview

School Attended

  • UNIVERSITY of NEVADA - RENO
  • UNIVERSITY of MEMPHIS

Job Titles Held:

  • PRODUCE TEAM MEMBER/Educator Trainer
  • CUSTOMER SVC TEAM MEMBER and FLOATER
  • AUTO GLASS TECHNICIAN
  • AUTO GLASS TECHNICIAN

Degrees

  • Some College (No Degree)
  • Some College (No Degree)

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