Produce Department Manager resume example with 2+ years of experience

Jessica Claire
  • Montgomery Street, San Jessica, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • I've been the produce team lead for a little more then a year but I've worked in that department for a total of 4 years. I've been there through a number of changes and have adapted to each and every one. I've trained a number of associates that have been there. I've been there through a remodel and several management changes. If there is one thing that I can say about myself is that I'm adaptive. Change after change has happened there and I've thrived under each one. I'm a fast learner and I'm flexible. I think that is my greatest strength.
  • Promote culture of efficiency, service and productivity to help team members meet and exceed business targets. Focused on boosting customer satisfaction and grabbing interest with high-quality, organized and attractive goods. Driven leader with good conflict management and organizational skills.
  • Welcoming Produce Manager capable of handling all inventorying and customer inquiries. Adept at coaching and mentoring new team members and establishing consumer confidence in company's fresh produce mantra.
  • Display creation
  • Purchasing and planning
  • Quality control analysis
  • Sales and marketing
  • Display replenishment
  • Inventory counting
  • Coaching and mentoring
  • Knowledge of all produce
  • Driving business growth
  • Leadership development
Produce Department Manager, 09/2018 - Current
Department Of Defense Edgemont, PA,
  • Received produce deliveries and unloaded produce.
  • Assisted customers with produce questions and special orders.
  • Drove consistent fresh sales with effective merchandising and promotions implementation.
  • Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
  • Coordinated efficient restocking of fresh merchandise to meet customer needs and promote consistent sales.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Maintained department equipment and advised general manager of equipment repair needs.
  • Facilitated effective communication between customers and associates to encourage positive, team-based atmosphere.
  • Maximized profit by coordinating efficient team workflows, minimizing waste and controlling shrinkage.
  • Trained and coached new team members.
  • Participated in quarterly inventory counts and conducted inventories.
Cell Phone Sales Associate, -
Green Zebra Grocery Portland, OR,
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Mixed and matched paints according to customer specifications.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Communicated with customers about Sprint, Verizon, and AT&T offerings, including policies, restrictions and refund policies.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Recommended merchandise to customers based on needs and preferences.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Educated customers on product and service offerings.
  • Recommended optimal merchandise based on customer needs and desires.
  • Improved operations by working with team members and customers to find workable solutions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Cashier, -
Sears Buena Park, CA,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered advice.
  • Processed returned items in accordance with store policy.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Resolved issues regarding customer complaints and escalated worsening concerns to MSS for remediation.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Received payments for Credit Card and issued receipts.
  • Resolved issues with cash registers, card scanners and printers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Inspected items for damage and obtained replacements for customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Worked closely with front-end staff to assist customers.
  • Was second place in the end of year plus total sales.
Front End Supervisor, -
Chick Fil A City, STATE,
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Controlled cash movements and department expenses to maintain budgetary goals.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Promoted store loyalty program to increase customer engagement and drive consistent sales.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Delegated work to 9+ employees based on shift requirements, individual strengths and unique training.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Monitored safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Delivered consistent training and close mentoring support to front end employees in operations and customer service strategies.
  • Cultivated environment focused on customer satisfaction and unparalleled support.
  • Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
Education and Training
: Secondary Education, Expected in
Texas A&M International University - Laredo, TX
Associate of Arts: History, Expected in
Laredo College - Laredo, TX
High School Diploma: , Expected in 05/2009
United High School - Laredo, TX
  • 2019 Team Lead of the Year
  • Sam's Share associate of the year
  • Team Lead of the Month of February 2020
  • 4 time Employee of the Month at CHick Fil A

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Resume Overview

School Attended

  • Texas A&M International University
  • Laredo College
  • United High School

Job Titles Held:

  • Produce Department Manager
  • Cell Phone Sales Associate
  • Cashier
  • Front End Supervisor


  • Some College (No Degree)
  • Associate of Arts
  • High School Diploma

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