Produce Department Assistant Manager Resume Example
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PRODUCE DEPARTMENT ASSISTANT MANAGER
Professional Summary
Experienced in many fields with over four plus years of experience in department managing and small business assistant managing. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of what constitutes a good work ethic and training in assistant managerial issues and how to resolve them. Motivated to learn, grow and excel in your industry.
Skills
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Work History
12/2015 - 02/2020Produce Department Assistant Manager | Tractor Supply - Bentonville , AR
- Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures
- Conducted training and change management processes to improve operations
- Investigated and resolved customer complaints to foster satisfaction
- Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards
- Prepared cut fruit and vegetables with tasks such as washing, cutting, maintaining required temperatures and packing standards
- Supported promotional plans by updating signage with price changes
- Stayed current on available products, store promotions and customer service policies to better shoppers
- Monitored deliveries by checking merchandise against invoice paperwork and resolving the issue
- Assisted customers with price checking and finding requested items in store
- Cleaned shelves and restocked with food and other merchandise when product was running low
- Performed daily inventory checks of merchandise on hand
- Inspected floor displays, noted missing items and immediately replenished merchandise
- Checked for outdated and overripe grocery items and removed from inventory added them the daily shrink
- Operated various types of equipment including balers, power jacks and slicing machines
- Checked product shelves to review for proper price labels and handled price changes when necessary
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks
02/2013 - 02/2015Customer Service Cashier and Drink/Food Handler | Dunkin Donuts - City , STATE
- Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements
- Used down times to prepare ingredients and restock supplies for expected busy periods
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
- Maintained high customer satisfaction levels by preparing orders accurately
- Inspected equipment such as refrigerators and warming lamps every three hour period to check compliance with safe operating levels
- Checked and logged food temperatures every three hour period
- Kept work areas neat, clean and in full compliance with company standards and applicable health codes
- Distributed food to wait staff quickly to provide excellent customer satisfaction
- Supported waitstaff and other team members in completing tasks
- Maintained composure and work quality while under stress
07/2009 - 05/2011Dog Groomer | Pink Poodle - City , STATE
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats.
- Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods.
- Assessed paws, ears and eyes for injuries or infections upon check-in and notified customers of issues immediately.
- Greeted pet owners and performed intakes to go over array of available services, outline costs and determine special needs of animal while in care.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
- Maintained clean and organized boarding areas to promote animal well being.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Picked up and placed animal waste produced in public areas in proper receptacles.
- Worked 6 to 10-hour shifts with oversight of 10 to 30 animals in kennels or holding pens.
- Swept and mopped floors, cleaned kennels and runs and emptied trash to reduce infection risk among people and animals.
- Opened and closed shop, took care of all customer appointments.
Education
O'connor High School, City, State
07/2017Lakeshore Technical College, City, StateGED:
University of Wisconsin Green Bay- Sheboygan, Wi, CityPsychology
Certifications
National Registry of Food Service Professionals- Certified Food Safety Manager
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Resume Overview
School Attended
- O'connor High School
- Lakeshore Technical College
- University of Wisconsin Green Bay- Sheboygan, Wi
Job Titles Held:
- Produce Department Assistant Manager
- Customer Service Cashier and Drink/Food Handler
- Dog Groomer
Degrees
- GED :
Psychology
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