Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary
  • Around 7 years of progressive technical and functional experience in Software Development Life Cycle (SDLC) that includes Requirements gathering, Analysis, Design, Development, Testing, Maintenance, Enhancement, and Support using Agile and Waterfall Methodologies.
  • Experience in Web Design and Developing User Interface using Technologies like HTML5, CSS3, JavaScript, jQuery, Bootstrap, JSON, AJAX, React, Redux, JSX, Babel, and WebPack.
  • Expertise in ReactJS to develop Single Page Applications (SPA) using Redux by implementing Component Life Cycle architecture, routing via React Router, API calls via Thunk middleware, dispatching actions via Action Creators, and managing state via Reducers.
  • Experience in developing Console, Windows, and Web applications using various technologies like C#, VB.NET, XML, ASP.NET Win Forms, Web Forms & MVC , and Razor Engine.
  • Implemented Business Logic Layer (BAL) using Object-Oriented Programming Concepts with SOLID design principles, along with Unit of Work, Repository, and Factory design patterns.
  • Implemented Data Access Layer (DAL) using ADO.NET Entity Framework's DB-First & Code-First approaches and used SQL Data Adapters, Readers, Sets & Tables for data manipulation.
  • Experience in using Language-Integrated Query (LINQ) query and retrieve data from different data sources (LINQ to Objects & LINQ to SQL). Experience in design and implementation of SOAP web services (ASMX Web Services & WCF Windows Communication Foundation) and RESTful web services (ASP.NET WEB API).
  • Implemented .NET security features like Authentication and Authorization using Forms- based & windows-based authentication and authorizing users through Active Directory (AD) groups.
  • Familiar with OAuth2, OpenID Connect, and JSON Web Tokens to secure web applications & Restful services for multiple clients in ASP.NET Exceptional hands on working knowledge with SQL Server Integration Services (SSIS) and designing reports for web applications using SQL Server Reporting Services (SSRS).
  • Experienced in building complex SQL queries, designing tables, database schema, writing Stored Procedures, Triggers, Functions, and Views using Transact-SQL of MSSQL Server.
  • Familiar with Unit and Integration Testing using Testing Frameworks like MSTest and NUnit. Good understanding of Team Foundation System (TFS) Architecture and hands on experience on creating Project Collection, Work Items, Item Links, Builds and Release Management.
  • Experience on Microsoft Technology, System Centre Orchestrator (SCOrch), in automating repetitive processes across the Enterprise Application Management (EAM) project.
  • Experience in IIS Server and application deployment in multiple environments.
  • Experience in Cloud Automation using Service Management Automation (SMA) on premises and Azure Automation on Azure online. Test automation implementation for different applications like Web and Windows using Selenium, Appium, and WinAppDriver.
  • Experience in Azure DevOps Server Installation, creation of Organization using Agile Methodologies, Projects, and setting up the rights.
  • Experience is working with Source Control systems like TFS and Git.
  • Experience in creating Continuous Integration (CI) and Continuous Deployment (CD) pipelines for smooth application deployment and setting code review process.
  • Hands - on experience in Azure Cloud Services (PaaS & IaaS), Storage, Web Apps, Active Directory, Application Insights, Logic Apps, Data Factory, Service Bus, Traffic Manager, Azure Monitoring, OMS, Key Vault, Visual Studio Online (VSO), Cognitive Services (LUIS) and SQL Azure.
  • Designed and developed Cloud Service projects and deployed to Web Apps, PaaS, and IaaS.
  • Databases: MSSQL, SQL Server
  • API Design and Development
  • Project Management
  • Programming Languages: Visual Basic, C#, .Net, Python, PowerShell, PowerShell Core, JavaScript
  • Front-End Libraries: jQuery, React JS & Redux, AJAX, XM L, JSON
  • Back-End frameworks: .NET & .NET Core Framework, Entity Framework
  • Cloud Computing: Service Management Automa tion (SMA) , Azure Automation, Azure Cloud (PaaS & IaaS), St orage, Web Apps, Functions, Azure AD, Logic Apps, Service Bus, Key Vault, SQL Azure
  • Azure DevOps Server or Azur e DevOps
  • Test Automation: Selenium, Appium, WinAppDri ver
  • Business Intelligence: SSIS, SSRS, PowerBI
  • Tools: Visual Studio, VS Code, SCOrch, Tableau, SQL Management Studio
Work History
Process Automation Developer, 07/2019 to Current
NelnetOmaha, NE,
  • Experience in creating Continuous Integration (CI) and Continuous Deployment (CD) pipelines for smooth application deployment and setting code review process.
  • Hands - on experience in Azure Cloud Services (PaaS & IaaS), Storage, Web Apps, Active Directory, Application Insights, Logic Apps, Data Factory, Service Bus, Traffic Manager, Azure Monitoring, OMS, Key Vault, Visual Studio Online (VSO), Cognitive Services (LUIS) and SQL Azure.
  • Designed and developed Cloud Service projects and deployed to Web Apps, PaaS, and IaaS.
  • Responsible for analyzing business processes and identifying/implementing automation solutions using Service Management Automation (SMA).
  • 2/4 Creating Runbooks to automate process, Modules to avoid duplication of code, schedules for runbooks, variables for dynamic behavior of code, and establishing parent child relations between runbooks.
  • Experience in manipulating the Active Directory, Azure Active Directory and Microsoft Identity Management (MIM) using PowerShell.
  • Experience in creating advanced PowerShell functions and modules.
  • Automated Exchange On‑Premises Database Balancing to balance the mailboxes size and count across 50+ mailbox databases.
  • Automated Exchange Patches and Packages deployment in the servers using a complex workflow.
  • Worked on resource On‑boarding and Off‑boarding process automation.
  • Automated resource Office Transfer process, Multi‑factor authentication, Avaya voicemail setup, Inbound calls block/unblock, and EVM mailbox creation.
  • Automated clearing Log Files in Different Application Servers with Single Solution using Custom Templates.
  • Integrated Runbooks to Service Manger Catalog Forms and Trigger Automation of Processes.
  • Written Test Automation scenarios using Selenium, Appium, and WinAppDriver to test web and windows applications using C#.NET and MSTest test framework.
  • Creating Features, Product Backlog Items, Bugs, Tasks, and reporting the same every sprint through automated reports to Management.
  • Setting up Git Source Control with Code Review Process for automation deployment.
  • Established CI/CD pipelines for deploying different kinds of applications in Azure DevOps.
  • Custom CI/CD pipeline is created for Service Management Automation environment deployment (Runbooks, Modules, Schedules, Variables) in Azure DevOps.
  • Deployed the tools Microsoft Azure Cloud Service (PaaS, IaaS), and Web Apps.
  • Power BI & SSRS reports are created using various resources like MSSQL, Active Directory, Excel, Web API etc.
Lead Application Developer, 10/2017 to 07/2019
AdpEl Paso, TX,
  • Construct a powerful and modern front‑end architecture involving ReactJS, React‑Router, Redux, ES2015, Webpack, and Babel that is supported by APIs.
  • Developed ASP.NET Core Web API based on departmental requirements and specifications.
  • Worked with advanced concepts of ASP.NET Core MVC such as Models and Providers, Filters used for developing backend technology.
  • Designing and developing dynamic web pages using HTML, CSS, Bootstrap, JSON, JavaScript, jQuery, AJAX, and Razor.
  • Handled RESTful APIs which support JSON to access back‑end data payload.
  • Creating Business Objects for Screens (UI) and Troubleshooting the business objects using ASP.NET C#, VB.NET, ADO.NET, and custom tools.
  • Creating Web services, WCF (Windows Communication Foundation), and REST based Web APIs to be consumed by external and internal applications.
  • Managing and troubleshooting a complex MVC 5 project based on Web API, Code First Approach Entity Framework, HTML, CSS, and JavaScript.
  • Utilized various design patterns like Factory, Unit of Work, and Repository to adapt to CLEAN architecture in application development.
  • Managing the source code using the Team Foundation Server (TFS), performing Code Analysis & Reviews, Branching & Merging, creating Builds, and planning the Release.
  • Adding Security Principal Permissions to services through Active Directory Workgroups.
  • Handling authentication and authorization using OAuth 2.0, OpenID Connect and JSON Web Tokens for different types of clients and services.
  • Strong experience in automation of SSIS packages by scheduling jobs, monitoring alerts and triggering the SSRS reports from SSIS Script task.
  • Experience in debugging and troubleshooting SSIS packages using breakpoints, checkpoints, error handlers, event handlers, etc.
  • Developed Complex SSIS packages for processing type (1,2,3) data with transformations like Slowly Changing Dimension, Merge, Lookup, Derived Column, and Conditional Split.
  • Creating various types of reports like drill down, Parameterized, Cascading, Conditional, Table, Matrix, Chart, and Sub Reports.
  • Expertise in designing, developing, debugging and testing of reports in SSRS.
  • Troubleshooting, Modifying, Deploying, and Monitoring the existing SSIS packages and Parameterized SSRS reports.
  • Writing Transact SQL queries, Procedures, Triggers, Functions, Views, and Cursors.
Senior Software Developer, 08/2012 to 03/2016
Uniti GroupMacon, GA,
  • Worked with various teams across 13 workgroups and identified 268 mundane processes.
  • Documented the manual recovery steps and created feasibility matrix.
  • Developed Runbook's for automating recurring issues using Runbook Designer.
  • Developed SCOrch runbooks using .NET C# and Power Shell Scripting.
  • Establishing solutions/integration between SCOrch and any required component or tool (Ex.: Service Now, Netcool, Control‑M, MQ, MFT) using Integration Packs.
  • Performing regression testing well in advance and resolving issues immediately.
  • Tested the runbooks using the Web Console (REST Service) and Runbook Tester.
  • Extensively used and set up SQL Server for managing the data and saving the runbook.
  • Deployed runbooks in the production environment using Deployment Manager.
  • Created reports using Reporting Services (SSRS) of Microsoft Business Intelligence (MSBI) or clients to view the automatically recovered events/incidents.
  • Connecting custom applications to Orchestrator using REST based services.
  • The project implementation resulted in effort reduction consolidated to approximately 12000 hours per month.
  • Involved in all stages of application development life cycle (SDLC) by agile methodologies to produce high‑quality software model using N‑Tier Architecture.
  • Responsible for creating High‑Level Design (HLD) requirements and Software Requirement Specifications (SRS) documents.
  • Design responsive and intuitive user interface for the web using front‑end technologies HTML, CSS, Bootstrap, JavaScript, jQuery, and Razor.
  • Creating interactive charts in the web application using the charting library Highcharts.
  • Creating partial page updates without loading the entire web page using AJAX.
  • Developing, implementing, and consuming Data Access Layers along with creation of class libraries for Business Logic Layer using C#.
  • Developed server‑side code using C#, ASP.NET MVC 5 Architecture, and EPPlus.
  • Worked extensively with Entity Framework to perform CRUD operations.
  • Extensively used the Object‑Oriented programming concepts in developing the service‑oriented application.
  • Conducting Unit Testing and fixing defects during system integration processes.
  • Managing the source code using version control tool Team Foundation Server.
  • Developed SSIS packages using Integration Services of MSBI to Extract, Transform, and Load the revenue & margin data from the client.
  • Creating/Maintaining database objects like stored procedures, Triggers, Cursors; Database Normalization and creation of schema based on the business requirement using SQL Server.
  • Reviewing and ensuring that coding standards are followed using Work Item for new development, change control requirements and defects.
  • Organizing meetings with Business Unit managers and updating the tasks progress to Project manager Coordinate delivery.
Master of Science: Management Information Systems, Electronics and Communications Engineering, Expected in 2017
The University of Akron - ,
  • Member of Beta Gamma Sigma, the international honorary for AACSB accredited colleges of business.
  • Member of Sigma Iota Epsilon, the national honorary and professional management fraternity.
  • Worked as Graduate Assistant to help undergrads in Business Applications Development and Systems Integration courses.
Bachelor of Science: , Expected in 2012
SASTRA University - ,
  • Certificate of Appreciation for securing highest overall, SASTRA University examinations held in 2010.
  • Salutatorian in SASTRA University examinations held in 2010.
  • Microsoft Certified: Azure Developer Associate (02/2021 - 02/2023)
  • Microsoft Certified: Azure Fundamentals (02/2021 - Present)
  • Microsoft Technology Associate: Windows Operating System Fundamentals (01/2015 - Present)
  • Microsoft Certified Technology Specialist: SQL Server 2008, Database Development (10/2013 - Present)
  • Microsoft Certified Professional (10/2013 - Present)

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  • SASTRA University

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  • Master of Science
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