principal business analyst cloud integration resume example with 19+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Career Overview

Accomplished Business Analyst Solutions-oriented possessing a unique combination of skills, including business analysis, quality assurance testing in delivering cost effective, high performance technology solutions for continuous Business process improvement, data analysis etc. to deliver high quality systems exceeding customer expectations in a wide variety of business applications.

  • SAP
  • Business process improvement
  • Advanced Excel modeling
  • Business systems analysis
  • User acceptance testing
  • Requirement tracing
  • Requirements gathering
  • Project management
  • Scope and project definition
  • Advanced problem solving abilities
  • Superior analytical & critical thinking
  • Excellent communication skills
  • Root cause analysis & trouble shooting
  • communication,
  • presentation skills, detail oriented, self-starter, quick learner
  • comfortable working alone and in team environments
Technical Skills
Professional Experience
Principal Business Analyst - cloud Integration, 09/2010 to Current
HoneywellJacksonville, FL,
  • C4C (Cloud for Customer) is a sales force automation application that is designed with sales, service, social, marketing & Industries, onto one common SAP HANA Cloud Platform. It provides consumer grade user experience, Face book like collaboration features, powerful analytics, and out of the box SAP ERP & CRM integration. It includes native iPad, iPhone, Blackberry applications and integrates with MS outlook and Excel in Agile & LEAN methodology.
  • C4C has won the 2011 SAP Design Excellence and 2012 SAP Product Experience awards involved in Productization, Packaging & Delivery of SAP Cloud for Customer. Cloud for Customer was the CEO Keynote announcement at SAPPHIRE 2011 and became GA in June 2011.
  • Member of an Agile Integration team responsible for PI-OP & PI-OD E2E configuration of CRM & ERP landscapes set up with P2P, PI (process Integration) & Avatar middle ware (Eclipse)
  • Gathered technical requirements & participated in design review, usability/user experience sessions
  • Create & maintain wire frames & presentations for technical configurations & functional business flows for each release and maintain high level backlog items
  • Functioned as project lead for the coordination of technical solution design including requirements definition, solution alternatives and recommendations, logical design and coordination with application teams for UI design
  • Responsible for coordination UAT testing with SAP ERP & CRM for end to end implementation & validation
  • Work in Scrum & Agile development methodology with global & cross functional teams in SaaS environment with frequently changing requirements, features & functionality
  • Maintain & Participate in Quality Check Day documentation, systems & environments to ensure successful implementations of designed solutions
  • Lead, Support & verify customer issues & provide suggestions to the development team during development phase to meet business needs
  • Collaborate with customer success team to identify & resolve customer issues analyze gaps between current and future state of business processes and prioritize opportunities to improving processesProjects in cloud to cloud so far: Hybris, Employee Central, SharePoint, Cipher Cloud, Web DAV client, OAuth client, OData API, HANA marketplace, Business role replication etc.

Environment: Boum2, Backend ABAP systems, Java, XML, API, SOAP, OData, Middleware PI, Eclipse, iflows, Idoc’s, BO test shell, UI Automation, HANA DB, MS Excel, MS Access, MS office

Sr. Business Development Analyst, 07/2008 to 08/2010
Net@WorkFort Washington, PA,
  • Crafted Business processes methodology for customer facing portals by systematic design, creation and maintenance of functional designs, procedures and detailed user-focused solutions that align with customer's business objectives
  • Accomplished delivery of,,,,, portals in record turnaround times
  • Delivered testing of multimedia content, dynamic client content, Flash animation, CMS and end user experience in multi-OS, multi-browser environments
  • Continually ensure award-winning consistency and quality across all client projects
  • Commended for presenting concepts, websites & portals for existing and new customers
  • Managed the creative process from concept to production and making sure that the creative team adheres to brand guidelines and style

PS: 3 Websites (client projects) that I worked were nominated and 1 received 2009 Pixel awards as seen here (Nominated: Intel me in 3D, Every day with Rachel Ray Winner: Umbro)

Environment: Rokkit CMS, UNIX, Perl, Action Script 2 & 3.0, Flash, XML, HTML, and CSS & JAVASCRIPT, Bugzilla, SoapUI

Business Analyst, 07/2005 to 06/2008
FlexAtlanta, GA,

Environment: GWT, Swing, Case Management System, UNIX, Linux, Oracle, EDB, C, C++, Java, Jboss, Crystal Reports

Business Systems Analyst, 01/2001 to 05/2005
Genentech IncCity, STATE,
  • Developed and maintained accurate network documentation and Visio diagrams to provide management with proper understanding of organizational needs
  • Prepared technical architecture proposals for enhancements and integration of existing third party software systems
  • Responsible for developing content for deploying OPX2 Framework in Clinical Trials
  • Supported the successful implementation of technical solutions by providing business process analysis design, strategic vision, best practice research, detailed requirements definition alignment, user-centric functional design, vendor evaluations, systems assessments, and user acceptance testing facilitation
  • Managed requests for change and change controls to ensure adherence to company standards and regulatory requirement to ensure all documentation is completed thoroughly, accurately, and in a timely manner

Environment: Mercury Test Director, QTP, LoadRunner, Quality Center, Windows XP, MS Office, Microsoft Visio, Microsoft Publisher, Peregrine Service Center 6.0, eRoom, Live link, Devremedy / gRemedy

Education and Training
: , Expected in
BS in Computer Science, University of Madras - ,
Certification: SAP Certified Quality Engineer, Expected in
- ,

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Resume Overview

School Attended

  • BS in Computer Science, University of Madras

Job Titles Held:

  • Principal Business Analyst - cloud Integration
  • Sr. Business Development Analyst
  • Business Analyst
  • Business Systems Analyst


  • Certification

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