prestige sales manager resume example with 7 years of experience
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Results-focused Cosmetics Manager offering 15 years of experience by offering top-tier customer service, and attracting/leading/developing talented sales personnel. Successful at engaging with staff by training, discussing sales performance, maintaining accountability, and acknowledging excellent performance.
• Managed and maintained the #1 ranking Bonton Estee Lauder counter by increasing annual sales.
• Achieved sales growth consistently resulting in multiple promotions over my 13 years with Bonton Estée Lauder.
• Coached and developed five Estee Lauder Beauty Advisors into Estee Lauder counter managers.
• Nominated for Estee Lauders “best of the best” for the year 2012.
• Appointed to be a Estee Lauder National Focus Door While Managing the West Towne Estee Lauder team in 2010.
• Received four 100% mystery shops in one year in the Estee Lauder mystery shop program.
• Achieved Presell event goals consistently.
• Achieved Estée Lauder Top Performer Status consistently.
• Created and maintained a Facebook page dedicated to promotions and events to educate existing guest and to catch the attention of new guests.
• Ran the # 2 Ulta prestige penetration in Wisconsin 2019.
• Ran the # 1 Ulta prestige penetration in Wisconsin 2020.
• #2 Ulta top credit preforming manager in Wisconsin, opening 62 accounts with a 8.6% app/transactions Ratio.
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- Created and led sales promotions and advertising strategies.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Educated management and staff members on new product launches through the Ulta PCE program.
- Served as a liaison between Ulta and brand partner vendors, making sure brands needs were met.
- Encouraged cross-selling of additional products and services of my boutiques through relationship-building and acquired understanding of customer needs.
- Trained, coached, and motivated a 7 person team.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets
- Exceeded sales goals and accomplished business objectives by inspiring a 7 person team and promoting target products.
- Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
- Organized sale events and created eye-catching product displays to attract customers to The Estée Lauder counter.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
- Performed daily department maintenance tasks, including stock work, remerchandising, and cleaning.
- Built positive and productive relationships with store and field leadership.
- Held weekly meetings with Counter Managers and Store Managers to identify techniques to overcome sales obstacles and staff coaching opportunities.
- Generated company-leading sales for eight Estée Lauder locations by brainstorming and implementing new strategies.
- Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Led targeted training programs to educate beauty advisors and managers on product benefits and service capabilities.
- Attracted new clientele and developed customer relationships by hosting product-focused events.
- Developed and preformed luxury spa events featuring Renutriv product line, leading to sales increase and luxury product following.
Hamilton High School - Sussex, WI,
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Resume Overview
School Attended
- Hamilton High School
Job Titles Held:
- Prestige Sales Manager
- Estée Lauder Counter Manager
- Estée Lauder Account Coordinator
Degrees
- High School Diploma
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