Results-focused Cosmetics Manager offering 15 years of experience by offering top-tier customer service, and attracting/leading/developing talented sales personnel. Successful at engaging with staff by training, discussing sales performance, maintaining accountability, and acknowledging excellent performance.
• Managed and maintained the #1 ranking Bonton Estee Lauder counter by increasing annual sales.
• Achieved sales growth consistently resulting in multiple promotions over my 13 years with Bonton Estée Lauder.
• Coached and developed five Estee Lauder Beauty Advisors into Estee Lauder counter managers.
• Nominated for Estee Lauders “best of the best” for the year 2012.
• Appointed to be a Estee Lauder National Focus Door While Managing the West Towne Estee Lauder team in 2010.
• Received four 100% mystery shops in one year in the Estee Lauder mystery shop program.
• Achieved Presell event goals consistently.
• Achieved Estée Lauder Top Performer Status consistently.
• Created and maintained a Facebook page dedicated to promotions and events to educate existing guest and to catch the attention of new guests.
• Ran the # 2 Ulta prestige penetration in Wisconsin 2019.
• Ran the # 1 Ulta prestige penetration in Wisconsin 2020.
• #2 Ulta top credit preforming manager in Wisconsin, opening 62 accounts with a 8.6% app/transactions Ratio.
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