Award-winning customer service professional offers four years experience in sales and customer service. Remains calm and level-headed when faced with distressful situations.Hardworking whose wide-ranging background includes two years as a sales girl and two year in retail. Focused on customer services and problem solving, as well as streamlining operations to promote organizational efficiency.
Promoted to assistant manager after 8 months of employment.
Received high praise from returning costumers.
Have been known to works weeks straight as well as work extra hours to help company make quota.
Addressed all guest complaints and referred any escalated situations that I could not handle myself to management.Documented any observed safety hazards and reported them to management immediately. Suggested salon services and retail products to customers.Strictly monitored guest access to restricted areas. Verified end-of-day reports against credit and cash profits.Processed all cash and credit card transactions with a 100% accuracy rate.Executed all daily opening and closing procedures.
I spent my years at Montevallo studying Theater and English in a secondary education stand point. In the theater I learned to adept to different people and views points. It was a major that made you think on your feet. With secondary education I was trained to handle being in a classroom in a teaching position.
While there I also participated in the purple side theater. A group of students who would compete with our gold side counterparts during the homecoming week. I was part of their theater and soccer team.
It as a valuable experience for me and one I hope to be a part of again. I am currently an administrator of a special interest group. It has helped me not only with my communicational skills and conflict resolution but also helped me in forming better time management skill. I am also involved in a up and coming photography company D3 Production.
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