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Prep-cook Resume Example

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PREP-COOK
Summary

Award-winning customer service professional offers four years experience in sales and customer service. Remains calm and level-headed when faced with distressful situations.Hardworking whose wide-ranging background includes two years as a sales girl and two year in retail. Focused on customer services and problem solving, as well as streamlining operations to promote organizational efficiency.

Highlights
  • Safety-oriented
  • Superior communication skills
  • Global traveler
  • Conflict resolution
  • Skilled multi-tasker
  • Excellent judgment
  • Adaptable
  • Organized
Accomplishments

Promoted to assistant manager after 8 months of employment.

Received high praise from returning costumers.

Have been known to works weeks straight as well as work extra hours to help company make quota.

Experience
Bloomin' Brands, Inc.Seekonk , MAPrep-cook07/2014 to Current
  • Prep cook requires me to remove the bones from the honey baked ham and turkeys that we sell and use for our sandwich slices.
  • making our award winning pudding and fresh salads.
  • working in our deli section and closing the sore when needed
Sally's Beauty SupplyCity , STATECostumer Service Representative 06/2013 to 07/2014

Addressed all guest complaints and referred any escalated situations that I could not handle myself to management.Documented any observed safety hazards and reported them to management immediately. Suggested salon services and retail products to customers.Strictly monitored guest access to restricted areas. Verified end-of-day reports against credit and cash profits.Processed all cash and credit card transactions with a 100% accuracy rate.Executed all daily opening and closing procedures.

Davids BridalCity , STATEWedding consultant07/2012 to 07/2013
  • I helped with the dress, the shoes, the veil, and even picking out dresses for their bridesmaids and mother of the bride.I listened to the bride's wants and needs and pulled from my own knowledge to give them the full experience. Fielded an average of 20 customer service calls per day.Exchanged returned merchandise for customers quickly and efficiently.Served as liaison between customers, store personnel and various store departments.Confirmed that appropriate changes were made to resolve customers' problems.Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.Informed customers about sales and promotions in a friendly and engaging manner.Trained new employees on company customer service policies and service level standards.In all I processed up to 30 customer orders per day.
Casa NapoliCity , STATEHostess and Bartender08/2011 to 12/2012
  • As a hostess I was the first face that patrons saw at Casa Napoli.Greeted guests and sat them at tables or in waiting areas.Assisted diners with seating as needed.Responsible for daily set up of five stations.Attempted to limit problems and liability related to customers' excessive drinking.Checked patrons' identification to ensure that they met minimum age requirements for consumption of alcoholic beverages.Cleanedand maintained the beverage area, display cases, equipment, and order transaction area.
Education
Doubl major:Theater and English education2011University of Montevallo - Montevallo, City, State

I spent my years at Montevallo studying Theater and English in a secondary education stand point. In the theater I learned to adept to different people and views points. It was a major that made you think on your feet. With secondary education I was trained to handle being in a classroom in a teaching position.

While there I also participated in the purple side theater. A group of students who would compete with our gold side counterparts during the homecoming week. I was part of their theater and soccer team.

High School Diploma2008Wetumpka High school- Wetumpka, City, State
Personal Information

It as a valuable experience for me and one I hope to be a part of again. I am currently an administrator of a special interest group. It has helped me not only with my communicational skills and conflict resolution but also helped me in forming better time management skill. I am also involved in a up and coming photography company D3 Production.

Interests
In High school I was a member of the Big Brother Big
Skills
English, sales, tables
Additional Information
  • Personal Affiliations In High school I was a member of the Big Brother Big Sister organization. It as a valuable experience for me and one I hope to be a part of again. I am currently an administrator of a special interest group. It has helped me not only with my communicational skills and conflict resolution but also helped me in forming better time management skill. I am also involved in a up and coming photography company D3 Production.
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How this resume score could be improved?

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82Good
Resume Strength
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  • Word choice
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  • Strong summary
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Resume Overview

School Attended

  • University of Montevallo - Montevallo
  • Wetumpka High school- Wetumpka

Job Titles Held:

  • Prep-cook
  • Costumer Service Representative
  • Wedding consultant
  • Hostess and Bartender

Degrees

  • Doubl major : Theater and English education 2011
    High School Diploma 2008

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