Technical school graduate with over five years in the telecommunications field service and repair industry. Hardworking, driven, and independent. Technician who works both inside and outside and is responsible for the installation and customer care of the new U-verse services. U-verse is Internet protocol based services that includes video, high speed Internet and voice over IP. Installation Technician successful at developing unique troubleshooting techniques and providing quality sound installation services to customers. Technician skilled in troubleshooting technical issues with accuracy and speed. Committed to providing quality and consistent technical support. Repair technician with an impressive blend of technical expertise and people skills. Specializes in home and business service installation and repair. Dedicated employee focused on building a strong customer base through effective communication. Diligent and focused with a strong commitment to providing superior customer service.
Responsible for the installation and repair of the new U-verse IPTV, high speed Internet and voice services over the fiber network. .Educate customers on service features and functionality. Verify all services are working correctly. Install and rearrange inside wires. Possibly work in small confined spaces or aloft (up to 28ft). Work with hand tools. Work outdoors in all kinds of weather.
•Accurately prepare and load orders from load out reports
•Load / unload trucks as required, including returning product, shells, pallets, etc. to inventory
•Separate out of date, damaged and saleable product to designated areas
•Adjust load sheets as required by add-ons or no-stocks
•Complete and submit forklift circle check report at beginning of each shift
•Pick area replenishment as required
•Perform other warehouse department duties as required.
•Keep work area orderly and clean
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