Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Successful technician seeking to apply my strong skills, techniques, and leadership in a managerial role



 Superior troubleshooting skills

 Highly efficient in scope of work

 Responsible for training new and existing employees


Initial team of technicians for first Gigapower phase

"In Charge" for management

Excellent Customer service skills


You Earn "Gold" recipient for last 17 months

Five Star winner for entirety of Five Star program

Premise Technician, 05/2010 - Current
At & T Buffalo Grove, IL,

Responsible for installation and maintenance of AT&T internet, video, telephone and satellite services for both residential and business customers

Managed the customer experience through extensive education for all AT&T Uverse and Directv services

Analyzed and interpreted all Broadband Tools and tests to ensure quality installation and maintenance for all of my customers

Work Safely and efficiently with different day to day hazards and roadblocks to provide excellent service

Construction Splicer, 05/2009 - 05/2010
Windstream Communications Florence, MS,

Responsible for initial Lightspeed copper conditioning through for future AT&T service

Conducted cable and fiber splicing from VRAD to customer premise

Utilized cable maps to execute most effective route to complete given tasks

Coordinate with co-workers on Lightspeed projects in order to plan and implement job assigned 


Mover, 2004 - 05/2009
Servicemaster Of Seattle Woodinville, WA,

Work with a team of 2-4 co-workers to create a comprehensive  work plan to gather all customer belongings and transport from one location to their next in a safe and careful way

Professionally packed and crate customers personal belongings

Drove safely and maintained moving trucks of up to 26ft


Bachelor of Arts: Sociology, Expected in 2002
San Diego State University - San Diego, CA


Computer Skills:  Proficient with Microsoft Applications and computer software

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School Attended

  • San Diego State University

Job Titles Held:

  • Premise Technician
  • Construction Splicer
  • Mover


  • Bachelor of Arts

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