Successful technician seeking to apply my strong skills, techniques, and leadership in a managerial role
Superior troubleshooting skills Highly efficient in scope of work Responsible for training new and existing employees |
Initial team of technicians for first Gigapower phase "In Charge" for management Excellent Customer service skills |
You Earn "Gold" recipient for last 17 months
Five Star winner for entirety of Five Star program
Responsible for installation and maintenance of AT&T internet, video, telephone and satellite services for both residential and business customers
Managed the customer experience through extensive education for all AT&T Uverse and Directv services
Analyzed and interpreted all Broadband Tools and tests to ensure quality installation and maintenance for all of my customers
Work Safely and efficiently with different day to day hazards and roadblocks to provide excellent service
Responsible for initial Lightspeed copper conditioning through for future AT&T service
Conducted cable and fiber splicing from VRAD to customer premise
Utilized cable maps to execute most effective route to complete given tasks
Coordinate with co-workers on Lightspeed projects in order to plan and implement job assigned
Work with a team of 2-4 co-workers to create a comprehensive work plan to gather all customer belongings and transport from one location to their next in a safe and careful way
Professionally packed and crate customers personal belongings
Drove safely and maintained moving trucks of up to 26ft
Computer Skills: Proficient with Microsoft Applications and computer software
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