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practice manager resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Forward-thinking Healthcare Administrator proficient in generating high-quality physician practices. Talented at leveraging tenacious approach and strong attention to detail to drive success. Proven competencies in improving organizational productivity through the development and implementation of strategies that foster operating synergies and facilitate lasting and positive change. Creative in maximizing resources to meet challenging demands. Analytical leader with excellent multitasking abilities.

Skills
  • Change Management
  • Process Improvement
  • Staff Training and Development
  • Budget Creation and Expense Control
  • Risk Management
  • Operational Accountability
  • Problem Solving Skills
  • Team Building
  • Staff Development
  • Strategic Planning
  • Project Management
  • Financial Accountability
  • Networking
  • Relationship Building
  • Microsoft Office
Experience
Practice Manager, 11/2015 to Current
Peninsula Regional Medical CenterSeaford, DE,
  • Operational and financial oversight for an 8 provider Orthopedic group.
  • Collaborated with Physician owners to develop and actualize strategic plans to advance company's mission and objectives and promote revenue, profitability and growth.
  • Contributed to programs to optimize productivity, streamline efficiency and boost profitability.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Set KPIs and provided regular, actionable feedback.
  • Worked to implement new procedures and corrective actions to improve quality.
  • Monitored budget and utilized operational resources.
  • Defined, implemented, and revised operational policies and guidelines.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Analyzed business operations and implemented strategies to improve operational cohesiveness.
  • Spearheaded implementation of process improvements and cost-saving initiatives to increase value and maximize profits.
  • Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
  • Established and monitored quality assurance standards to achieve operational excellence.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
  • Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
  • Oversaw accounting, budgeting, and financial reporting.
Director of Physician Services, 07/2010 to 11/2015
HcaBrigham City, UT,
  • Provided leadership to Multispecialty providers that fostered collegial relations among departments, staff and physicians that promoted individual and team growth and established motivational climate through training, counseling, and coaching.
  • Recruited, trained and developed dynamic administrative team, supporting all corporate growth and productivity objectives.
  • Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
  • Managed annual operating budgets including capital budget priorities, accurately forecasting needs to allocate funds and monitor results to identify and resolve variances.
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Developed productivity dashboards and monthly financial reporting.
  • Analyzed and identified improvements to implement in department systems and controls.


Regional Practice Administrator, 08/2004 to 07/2010
Bjc HealthcareTown And Country, MO,
  • Supported operations in numerous multi-specialty clinics providing both financial and operational support to boost practice efficiency and financial stability.
  • Coordinated financial operations, including budgeting, accounting, expenses and financial reporting.
  • Supported internal and external policies and procedures for effective practice management.
  • Motivated staff by offering direction and providing constructive feedback.
  • Mentored on site Practice Managers to achieve successful daily operational and financial goals.
  • Participated in Leadership meetings with department heads to discuss internal and external organizational goals.
  • Conducted monthly financial reporting to senior leaders and providers.
  • Consulted with healthcare professionals on business decisions.
  • Spearheaded and implemented new projects to expand scope of engagement.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
MSO/Managed Care Director, 01/2001 to 08/2004
Medical Park HospitalCity, STATE,
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Spearheaded and implemented new projects to expand scope of engagement.
  • Consulted with healthcare professionals on business decisions.
  • Developed policies and procedures for effective practice management.
  • Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
  • Oversaw accounting, budgeting, and financial reporting.
Education and Training
Bachelor of Applied Arts And Science: Business Administration, Expected in
Texas A&M University - Texarkana - Texarkana, TX
GPA:
Certifications

Medical Group Practice Association (MGMA) American College of Medical Practice Executive (CMPE)

Affiliations

Medical Group Management Association

Arkansas Medical Group Management Association

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Resume Overview

School Attended

  • Texas A&M University - Texarkana

Job Titles Held:

  • Practice Manager
  • Director of Physician Services
  • Regional Practice Administrator
  • MSO/Managed Care Director

Degrees

  • Bachelor of Applied Arts And Science

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