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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Forward-thinking Executive with proven record of accomplishment in Healthcare during 10 year career. Driven and ambitious change manager dedicated to continuous business improvement focused on enhancing revenue and streamlining business operations. Diligent in driving profit maximization through multifaced business approaches.

My goal in healthcare has been to provide excellent patient care while maintaining a profitable business model. I strive to maximize efficiency and growth in the healthcare industry. My goal has been to direct ethical business practices and provide Superior Service to all patients and partners.

Skills
  • Process improvements
  • Strategic planning and execution
  • Insurance Knowledge
  • Market Strategy
  • Social Media
  • Performance Analysis
  • Recruitment
  • Effective leader
  • Business Development
  • Microsoft Excel
  • Six Sigma
  • Electronic Medical Records
  • Facility Design
Education
University Of Scranton Scranton, PA, Expected in 05/2022 – – MBA : Business Analytics / Healthcare Administration - GPA :

Currently Enrolled

University Of Vermont Burlington, VT Expected in 12/2010 – – Bachelor of Arts : Policital Science & Anthropology - GPA :

Burlington Vermont

Accomplishments
  • Compliance Security officer for Medicare Compliance Program Security officer for
  • HIPAA Compliance Program (created program)
  • Durable Medical Equipment Accreditation Officer (Oversaw Medicare Compliance Inspections and insured compliance with all accreditation requirements)
  • Ambulatory Surgical Accreditation Officer (Directed and Completed Initial Accreditation Process for Office Based Lab)
Work History
Coastal Medical - Practice Manager
Narragansett, RI, 11/2019 - Current
  • Responsible for day to day practices of multi provider cardiology practice
  • Supervised team of 50 office personnel and mid level providers
  • Consulted with healthcare professionals on business decisions.
  • Directed practice's COVID response plan and leveraged pandemic to achieve financial growth
  • Integrated new programs and resources and reinvigorated existing ones to support positive company culture.
Coastal Medical - Practice Manager
Warwick, RI, 12/2018 - 08/2019
  • Responsible for efficient operating performance of primary care practices and multisite surgical centers.
  • Supervised team of 40 office personnel and clinicians.
  • Trained interns and newly hired team members on office procedures and computer system.
  • Assessed processes and procedures, complying with OSHA and HIPAA regulations.
  • Successfully directed accreditation process for multiple surgical facilities in 2 states
  • Created and implemented organizational policies and procedures.
Hcl Technologies Ltd. - Executive Vice President
Autauga, AL, 02/2015 - 12/2018
  • Participated in high-level hiring decisions for key leadership positions, conducted senior hire interviews and nominated new board members.
  • Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
  • Successfully guided company through Medicare RAC & ZPIC Audit process
  • Managed full P&L for sales, marketing and internal operations to oversee financial standing of company and solidify market position.
  • Increased business profits 20% by streamlining processes and trimming unnecessary positions.
  • Oversaw business-wide changes to modernize procedures and organization.
  • Found purchaser and led sale of practice and its assets
Related Companies - Director Of Operations
New London, CT, 10/2013 - 01/2015
  • Responsible for running day to day operations of Physical Therapy and Durable Medical equipment business.
  • Provided direction and leadership for 9 sales representatives in Durable Medical Equipment business
  • Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
  • Created and Implemented Voluntary Medicare Compliance program
  • Devised new approaches to boost patient numbers and market penetration while enhancing engagement and driving growth.
  • Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Sheridan Group Inc. Company - Junior Executive
West Fairlee, VT, 04/2012 - 09/2013
  • Management training for Physical Therapy and Durable Medical Equipment.
  • Assisted in sale of Billing / Management company.
  • Facilitated and led restructure planning and transition preparation.
  • Established clear and competitive goals, growth roadmaps and strategic business plans.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Veritext - Assistant Billing Executive
Orlando, FL, 01/2011 - 04/2012
  • Responsible for specific accounts and ensuring that specific accounts were properly managed.
  • Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
  • Specific duties included: ensuring that accounts were up to date, billing errors/issues were handled properly and AR was managed properly.
Dynamic Healthcare Consultants - Billing Associate
City, STATE, 01/2006 - 12/2010
  • Dynamic healthcare consultants, elkins park.
  • Generated and submitted invoices based upon established accounts receivable schedules and terms.
  • Implemented proper execution of monthly collection letters and escalation process.
  • Functioned as key point of contact for all billing data integrity matters for clients, vendors and various internal departments.

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Resume Overview

School Attended

  • University Of Scranton
  • University Of Vermont

Job Titles Held:

  • Practice Manager
  • Practice Manager
  • Executive Vice President
  • Director Of Operations
  • Junior Executive
  • Assistant Billing Executive
  • Billing Associate

Degrees

  • MBA
  • Bachelor of Arts

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