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Practice Manager Resume Example

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PRACTICE MANAGER
Summary

Solution-oriented Medical Consultant with a successful career history in client-facing healthcare projects. A collaborative team player adept in developing and executing strategic plans. Known for strengths in medical and healthcare environments.

Skills
  • An accomplished manager of people, processes and projects with 27 years of experience in the medical and healthcare environments. Served as Ethics and Compliance Officer and as Facility Privacy Officer. Ability to formalize budgets, balance and close monthly financials, develop policies and procedures and credentialing for physicians and facilities. Confident and poised in interactions with operations of a medical facility and or a central billing office. Builds productive partnerships with business leaders in complex environments to formulate tailored and cost-effective solutions to business operations.
Experience
Practice Manager, Concentra, October 2017-CurrentGary , IN

Responsible for planning, developing, organizing, implementing and directing the day-to-day functions of the clinics and its programs and activities.

Implementation of written policies and procedures that govern the operations of the clinics.

Conducts performance evaluations for staff positions. Interprets the practice's policies and procedures to employees, patients, family members, government agencies, etc., as necessary.

Reviews the practice's policies and procedures periodically, at least annually, and makes recommendations to assure continued compliance with current regulations. Consults with market manager, practice supervisors and staff concerning practice operations, problem solving and service improvement.

Makes written and oral reports and recommendations to leadership concerning the operations of the clinics.

Maintains an adequate liaison with patients.

Ensures that public information describing the services provided is accurate and fully descriptive.

Reviews and develops a plan of correction for deficiencies noted during survey inspections and provides a written copy of such plan to leadership.

Makes routine inspections of the practices to assure that established policies and procedures are being implemented and followed.

Maintains a good public relations program that serves the best interest of the practice and the community alike.

Maintains an excellent working relationship with the medical profession, providers, and other health related facilities and organizations.

Assists in setting the tone and atmosphere of the practice and creating a Healthy Work Environment.

Assumes the administrative authority, responsibility and accountability of directing the activities and programs of the market/division.

Responsible for development and maintenance of practice budget.

Recruits, interviews, selects, and hires practice personnel, supervisors and staff members. Reviews and checks competence of work force and makes necessary adjustments/corrections as

Center Administrator, Humana Inc., October 2016-October 2017Muncie , IN

Directs the daily operations of this multi-modality center. Manages the center's clinical/technical and clerical staff and radiologists. Implements· standardized processes and education/training of a11 staff. Supervises transactions such as: accounts receivable, charge entry, coding, payment posting, customer service and nightly billing information transfers. ACR equipment credentialing, ARCA and Overall responsibility for program implementations and the daily operational functions of an imaging center.

Center Administrator & Facility Privacy Officer, Total Imaging-Parsons HCA, January 2002-October 2016City , STATE

Directs the daily operations of this multi-modality center, which includes the Women's Breast Care program. Manages the center's clinical/technical and clerical staff of 32 employees and six radiologists. Implements standardized processes and education/training of all staff. Supervises transactions such as: accounts receivable, charge entry, coding, payment posting, customer service and nightly billing information transfers. ACR equipment credentialing. Overall responsibility for program implementations and the daily operational functions of an imaging center.

TOWER DIAGNOSTIC CENTER OF BRANDON (HCA) Operations Manager

Hired, trained and supervised employees for a multi-modality radiology imaging center. Responsible for the daily􀂠perations and quality assessments of the following departments: scheduling, patient registration, batch control, coding, clerical support, courier service and medical records. Provided assistance to technical staff. Ensured delivery of quality patient care by all staff. Implemented compliance updates, policies and procedures and assisted with Medicare credentialing.

RADIOLOGY ASSOCIATES OF WEST FLORIDA (HCA),

Coding Manager Directed and coordinated activities of all billing employees engaged in ICD-9CM and CPT coding for one hospital and five (5) i.ndependenl diagnostic testing facilities. Provided ICD-9CM and CPT training for the radiologists. Established and maintained all coding materials and regulatory updates. Managed and supervised the work of collectors for Medicare and Medicaid accounts receivables. Assisted with Medicare credentialing of the centers and physicians. Coordinated, directed and trained facility staff in billing and coding functions.

Education and Training
Bethune, City
Associate of ScienceindependentElectronics, , United Electronic Institute, , CityMay 1983
CPCICD-9 And CPT Coding, , American Academy of Professional Coders, January 1997
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How this resume score could be improved?

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76Average
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Resume Overview

School Attended

  • Bethune
  • United Electronic Institute
  • American Academy of Professional Coders

Job Titles Held:

  • Practice Manager
  • Center Administrator
  • Center Administrator & Facility Privacy Officer

Degrees

  • Associate of Science
    CPC

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