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Practice Manager Resume Example

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PRACTICE MANAGER
Summary

Enthusiastic Project Manager proudly offering 10 years of expertise in patient relations and personnel management. Experienced in office performance metrics, scheduling appointments and overseeing budgets. Solution-oriented Medical Consultant with a successful career history in client-facing healthcare projects. A collaborative team player adept in developing and executing strategic plans. Known for strengths in [Skill] and [Skill]. Reliable Practice Manager offering [Number] years of experience working in busy, customer-driven environments. Results-oriented nursing home leader knowledgeable about effective recruitment, training and leadership strategies to maintain employee efficiency, accuracy and quality of services. Well-organized and resourceful with a proactive mindset and good communication skills. [State Name]-Licensed. Detail-oriented Medical Consultant with proven history of building partnerships with clinicians to make practices profitable. Adept in creating and implementing innovative business solutions to achieve [Result]. Seeking employment with practitioner in [Type] industry. Effective at improving revenue, team productivity and policies to keep the facility operating at a sustainable and profitable level. Well-versed in motivating and retaining employees, building relationships with residents and families and achieving the requirements for continued accreditation. [Job Title] with demonstrated command of [Area of expertise]. [Type] expert with developed aptitude for [Action] and [Action]. Multilingual and fluent in [Language] and [Language], offering solid comprehension of cultural diversity.

Skills
  • HIPAA and OSHA regulations
  • Workflow management
  • Policy and procedure development
  • Payroll administration
  • Managing medical practices
  • Hiring medical personnel
  • Strategic business planning
  • Resource management
  • Client consulting
  • Performance metrics
  • New hire training
  • Budget oversight
  • Mentoring and coaching
  • Managing files and records
  • Insurance referral facilitation
  • Staff supervision
  • Patient safety
  • Schedule management
  • Records maintenance
  • Patient relations
  • Personnel management
  • Health information systems
  • Facility oversight
  • Quality assurance controls
  • Healthcare delivery
Experience
Mount Sinai Hospital | New York, NYPractice Manager02/2018 - Current
  • Assisted with the development of regulatory compliance systems.
  • Created and maintained electronic record management (EMR) systems to store data and develop reports.
  • Ordered all supplies needed and kept tabs on inventory levels.
  • Developed and implemented policies and procedures for the facility.
  • Supported the entire practice's staff, which boosted efficiency and improved the overall process flow.
  • Coordinated delivery of exceptional patient care by evaluating workflows and facilitating positive policy changes.
  • Delivered income records, balance sheets and monthly documents to board to keep executives informed of all potential financial issues.
  • Worked closely with store manager to maintain day-to-day operations.
  • Recruited and hired intelligent clinical and administrative staff to bolster skills set of already talented team.
  • Supervised team of support staff.
  • Developed policies to align procedures with strategic initiatives and complied with statutory, regulatory, state and federal guidelines.
Mount Sinai Hospital | New York, NYSenior Clinical Practice Assistant01/2014 - 02/2018
  • Updated procedures necessary for compounding, mixing, packaging and labeling medications.
  • Delivered income records, balance sheets and [Type] documents to board to keep executives informed of all potential financial issues.
  • Coordinated delivery of exceptional patient care by evaluating workflows and facilitating positive [Type] changes.
  • Participated in [Timeframe] meetings with department heads to discuss census information, admissions and discharges for residents.
  • Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
  • Solicited medical history information from patients to provide best and most effective medical advice.
  • Communicated with patients with compassion while keeping medical information private.
  • Reviewed and assessed staff processes, reducing hazards posed for residents and staff while promoting regulatory compliance.
University Medical Practice Associates | New York, NYMedical Assistant03/2011 - 04/2014
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Prepared equipment, positioning patients for invasive procedures such as cardiac catheterization.
  • Discontinued dialysis treatment according to established procedures.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Requested scripts from doctors and verified insurance and coding.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Acted as liaison between physician and patient, answering questions and delivering test results.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Assessed, documented and monitored vital signs for more than [Number] patients per day.
Education and Training
Hunter College of The City University of New York | New York, NYBachelor of Science in Hospital AdministrationExpected in 01/2022

Recipient of 2010 Medical/Dental Assistant Certificate.

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Resume Overview

Companies Worked For:

  • Mount Sinai Hospital
  • University Medical Practice Associates

School Attended

  • Hunter College of The City University of New York

Job Titles Held:

  • Practice Manager
  • Senior Clinical Practice Assistant
  • Medical Assistant

Degrees

  • Bachelor of Science in Hospital Administration

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