Driven and compassionate healthcare manager with eleven years hands-on experience in fast-paced outpatient ambulatory care environments. Accountable and responsible with a strong focus on patient wellness.
July 2013 - May 2014 Started MS in Biblical Studies with Concentration in Youth and Family Counseling. Courses taken:
Introduction to Graduate Bible Studies
Biblical Foundation for Ministry
Individual Relationships and Family Development
Family Strengths Theoretical Foundations
School year ended with a 3.50 GPA
August 2014 - Changed major to Master of Science in Counseling
Intro to Counseling Theories - 4.0
Counseling in the Community- 4.0
Marriage and Family Theory - currently enrolled
Lifespan Development - currently enrolled
Social Science, GPA: 2.80
Minor - Psychology
Managed a flight of 100 personnel to include, officer and enlisted personnel.
Provided oversight for 9 regular staff provider and 18 resident provider work schedules.
Handled approximately 10 customer concerns weekly ensured resolution reached at the lowest level with positive outcome for patients.
Familiar with electronic medical records, administrative, budgeting, CPR instructor, Customer Relations, marketing strategies, meetings, Mentoring, access, Microsoft office, Quality Assurance, reception, Safety, scheduling, Seminars, staffing, Supervisory, typing skills
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