Deepened relationships with 20+ key clients; managed a team which provides system integration and support to many of the largest media and gaming firms. Played key part in increasing vertical's YOY revenue 25% by prioritizing accounts and maximizing system performance.
Played key part in increasing client base 50% and developing lasting relationships with key accounts. Helped on-board some of the world's largest media companies while achieving recognition as a top technical expert in media.
Worked as one of the two dedicated SAs for the world's most valuable company, and supported all mission-critical applications, including store, music store, and live events. Concurrently supported other customers.
Assessed system requirements and business needs of clients (from Fortune 500 to small businesses), and developed solutions for optimally integrating Apple products into their environments.
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