Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Outgoing individual with 10 years experience in an oncology practice.  As coordinator; possesses knowledge of ICD-10, health insurance, and scheduling appointments and procedures; also provides administrative support to eight physicians and clinical staff and customer service to patients and care givers.
Meticulous attention to detail, remarkable interpersonal skills, self-starter, ability to adapt to any situation, creative problem solving, multitasking in a fast pace environment.
  • ICD-10 knowledge
  • Functions as team leader and member
  • Proficient in Microsoft applications

  • Excellent organizational skills
  • Administrative duties
  • Customer Service
Professional Experience
Practice Coordinator, 06/2006 - Current
Brigham And Women's Hospital Norwood, MA, Coordinate scheduling for eight medical oncologists, hematologists and palliative care physicians/ Train new non-clinical staff/ Verify patient's insurance, collect copays and obtain necessary insurance referrals/ Manage incoming calls/ Organize a high volume of confidential patient information/ Open and distribute mail/ Schedule patient appointments, tests and lab draws/ Greet patients and visitors while remaining dedicated to producing a friendly, tidy and helpful environment for both guests and employees in the department.
Para-Professional for Missouri Baptist Children's Home, 09/2000 - 09/2006
Ymca Of Greater Richmond Henrico, VA, Supported both the residential and crisis care programs/ Liaison between the school district and children's home/ Assisted administrators and classroom teachers/ Guided independent study and enrichment work/ Accommodated needs of individual students/ Modified behavior patterns/ Maintained daily records/clerical duties
Aquatics Coordinator, 10/1999 - 09/2000
Edward Jones YMCA City, STATE, Managed the first indoor water park for the YMCA of the USA/ Supervised and trained aquatics and building staff/ Scheduling/ payroll / Kept daily contact with YMCA directors and executives
Assistant Manager and Head Swim Team Coach, 04/1991 - 02/2006
City Of St. Ann City, STATE, Managed daily operation of a multi-million dollar recreation complex/ Trained all staff in American Red Cross Lifeguarding, CPR for the Professional Rescuer, Community First Aid and Safety, Automatic Defibrillator Essentials and Water Safety/ Supervised staff/ In charge of banking transactions and employee payroll/Cultivated a learn to swim program and coached a swim team of 100 members/Maintained communication with city officials
Education and Training
: Certified Professional Coding, Expected in 2006
A Technological Advantage Institute - St. Louis, MO
I obtained a certificate in Certified Professional Coding.
: Psychology, Expected in
University Missouri St. Louis - St. Louis, MO
Coursework towards a degree in psychology: August 1998-December 1999
: Psychology, Expected in
Fontbonne College - Clayton, MO
Course work towards a degree in psychology: August 1991-May 1995

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School Attended

  • A Technological Advantage Institute
  • University Missouri St. Louis
  • Fontbonne College

Job Titles Held:

  • Practice Coordinator
  • Para-Professional for Missouri Baptist Children's Home
  • Aquatics Coordinator
  • Assistant Manager and Head Swim Team Coach


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