Outgoing individual with 10 years experience in an oncology practice. As coordinator; possesses knowledge of ICD-10, health insurance, and scheduling appointments and procedures; also provides administrative support to eight physicians and clinical staff and customer service to patients and care givers.
Meticulous attention to detail, remarkable interpersonal skills, self-starter, ability to adapt to any situation, creative problem solving, multitasking in a fast pace environment.
AREAS OF EXPERTISE
Functions as team leader and member
Proficient in Microsoft applications
Excellent organizational skills
07/2006 to Current
Practice CoordinatorSt. Luke's Center For Cancer Care － Chesterfield, MOCoordinate scheduling for eight medical oncologists, hematologists and palliative care physicians/ Train new non-clinical staff/ Verify patient's insurance, collect copays and obtain necessary insurance referrals/ Manage incoming calls/ Organize a high volume of confidential patient information/ Open and distribute mail/ Schedule patient appointments, tests and lab draws/ Greet patients and visitors while remaining dedicated to producing a friendly, tidy and helpful environment for both guests and employees in the department.
10/2000 to 10/2006
Para-Professional for Missouri Baptist Children's HomePattonville School District － Bridgeton, MOSupported both the residential and crisis care programs/ Liaison between the school district and children's home/ Assisted administrators and classroom teachers/ Guided independent study and enrichment work/ Accommodated needs of individual students/ Modified behavior patterns/ Maintained daily records/clerical duties
11/1999 to 10/2000
Aquatics CoordinatorEdward Jones YMCA － Maryland Heights, MOManaged the first indoor water park for the YMCA of the USA/ Supervised and trained aquatics and building staff/ Scheduling/ payroll / Kept daily contact with YMCA directors and executives
05/1991 to 03/2006
Assistant Manager and Head Swim Team CoachCity of St. Ann － St. Ann, MOManaged daily operation of a multi-million dollar recreation complex/ Trained all staff in American Red Cross Lifeguarding, CPR for the Professional Rescuer, Community First Aid and Safety, Automatic Defibrillator Essentials and Water Safety/ Supervised staff/ In charge of banking transactions and employee payroll/Cultivated a learn to swim program and coached a swim team of 100 members/Maintained communication with city officials
Education and Training
Certified Professional CodingA Technological Advantage Institute － St. Louis, MO, USAI obtained a certificate in Certified Professional Coding.
PsychologyUniversity Missouri St. Louis － St. Louis, MO, USACoursework towards a degree in psychology: August 1998-December 1999
PsychologyFontbonne College － Clayton, MOCourse work towards a degree in psychology: August 1991-May 1995