practice coordinator resume example with 5+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Dedicated Practice Coordinator with three years of experience training new employees and handling bookkeeping and payroll administration. Knowledgeable in recruiting and hiring.
Skills
Employee Performance Evaluations
Patient Advocacy
Problem Resolution
Codes Compliance
Medicare Compliance
Administrative Staff Supervision
Education
California State University, NorthridgeNorthridge, CA, Expected in 08/2015 ā āBachelor of Science:Health Administration - GPA:
Lincoln College of TechnologyMarietta, GA, Expected in 03/2010 ā āAssociate of Science:Medical Assisting - GPA:
Work History
Cape Cod Healthcare Inc. - Practice Coordinator Plymouth, MA, 11/2018 - Current
Assisted with regulatory issues such as compliance.
Developed close working relationships with front office and back office staff.
Consulted with healthcare professionals on business decisions.
Obtained CLIA program re-certification with no corrective suggestions.
Trained interns and newly hired team members on office procedures and computer system.
Created and implemented organizational policies and procedures.
Developed policies and procedures for effective practice management.
Boosted staff morale by offering constructive feedback and specific direction.
Addressed and remedied all patient or team member issues.
Communicated closely with patients, ensuring medical information was kept private.
Ordered all office supplies and kept check on inventory levels.
Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents.
Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Revohealth - Surgery Scheduler Chaska, MN, 03/2018 - 11/2018
Verified insurance coverage and obtained pre-authorizations.
Coordinated with facilities to set up surgeries
Educated patients about surgeries and provided treatment plan documentation.
Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
Reviewed medical histories and current information to provide accurate information to surgeons.
Mercy Health System - Medical Assistant Edgerton, WI, 06/2016 - 03/2018
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Documented vital signs and health history for patients in clinic and hospital environments.
Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Sanitized, restocked and organized exam rooms and medical equipment.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Collected and documented patient medical information such as blood pressure and weight.
Ambulated, turned and positioned patients.
Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
Completed clinical procedures and gathered patient data for interpretation by physician.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Prepared initial patient charts for admission.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Obtained client medical history, including medication information, symptoms and allergies.
Basis.Ed - Front Office Assistant Scottsdale, AZ, 08/2015 - 06/2016
Oversaw prompt patient check-in processes, including verifying insurance and submitting forms to nursing team.
Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Coordinated master schedule by booking and rescheduling appointments and balancing workloads.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Delivered clerical support by handling range of routine and special requirements.
Directed phone inquiries, answered customer questions and scheduled appointments.
Responded to inquiries from callers seeking information.
Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
Advised regarding delays and special circumstances.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Douglasville Nursing And Rehabilitation Center, Llc - Unit Secretary Douglasville, GA, 07/2015 - 07/2015
Organized paperwork such as charts and reports for office and patient needs.
Supported office staff and operational requirements with administrative tasks.
Transcribed doctors' medication orders, lab test requests and care plans.
Enhanced office productivity by handling high volume of callers per day.
Managed incoming calls and directed to appropriate department.
Wheels Up - Flight Coordinator Philadelphia, PA, 11/2013 - 06/2015
Plan, direct, and manage coordination of flight missions including crew scheduling, customers, handling overflight, and accommodation requirements for flight crews.
Accompanied aircraft as member of flight crew in order to monitor and handle cargo in flight.
Performed comprehensive checklists prior to takeoff to reduce possible safety issues.
Prepared and distributed instructions and policy updates to all active crew before departing.
Developed and maintained courteous and effective working relationships.
Successfully maintain clean, valid driver's license and access to reliable transportation.
Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
Worked closely with manager on duty to maintain optimum levels of communication to effectively and efficiently complete projects.
Mercy Health System - Gate Supervisor Evansville, WI, 09/2011 - 11/2013
Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services and facilities.
Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations and leading conversations to bookings.
Informed clients of essential travel information, such as travel times, transportation connections, medical and visa requirements to facilitate quality service.
Prepared customer invoices, accepted payments and processed refund and cancellation requests.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Furnituremart Usa - Medical Assistant North Branch, MN, 09/2010 - 07/2011
Obtained all prescribed laboratory testing.
Obtained pre- and post-treatment vital signs and weight.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Completed clinical procedures and gathered patient data for interpretation by physician.
Prepared initial patient charts for admission.
Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Obtained client medical history, including medication information, symptoms and allergies.
Documented vital signs and health history for patients in clinic and hospital environments.
Collected and documented patient medical information such as blood pressure and weight.
Taught patients about medications, procedures and care plan instructions.
Sanitized, restocked and organized exam rooms and medical equipment.
Bath And Body Works - Floor Associate City, STATE, 03/2010 - 08/2010
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Supported loss prevention goals by monitoring shopper behavior.
Tracked down hard-to-find merchandise at diverse locations.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Displayed merchandise by arranging in appealing ways to boost sales.
Took measurements and studied floor sketches to calculate area to be floored and amount of materials needed.
Assessed high-traffic areas and planned flooring layout and seam placement to suit expected traffic patterns.
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