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Practice Coordinator Resume Example

Resume Score: 80%

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PRACTICE COORDINATOR
Professional Summary

Competent Medical Office Manager with basic healthcare and clerical skills seeking a position in a busy medical office. Goal-orientated, patient and caring. Proficient in Microsoft Office and medical software applications. Who is educated in HIPAA complaint data management and medical terminology. Possesses strong skills in accounting, communications and billing and coding. Bilingual, logical and a valuable addition to any office environment. With an ability to perform a variety of office functions ranging from welcoming patients to assisting with prescription refill requests. Adept at working in a busy environment. Experience handling 20-30 patients per day. With the ability to build long-lasting relationships with patients. Highly skilled in performing both clerical and medical support tasks. Able to work independently and maintains superb interpersonal skills. Effective at records, schedule and inventory management. Knowledgeable in medical billing, coding and record-keeping compliance standards. Highly-dependable individual with a sound understanding of medical laws and ethics. Superior communication and organization skills. Possesses a personable, honest and compassionate demeanor.

Work History
Westside OB/GYN. Westland, MIPractice Coordinator | 03/2019 - 10/2019
  • Produced monthly financial reports like income statements, balance sheets, cash flow statements and other financial analyses for presentation to board of directors
  • Devised and introduced initiatives and projects to maintain or improve existing facilities, allowing for maximization of capital component of Medicaid's per diem rate
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, OBRA, payroll and benefits administration and general liability
  • Collaborated with store manager to maintain daily operations
  • Provided patients and patrons with information on various immunizations including flu, DPaT and HPV vaccines
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations
  • Communicated with patients, ensuring that medical information was kept private
  • Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents
  • Successfully scheduled patient appointments and placed reminder calls to ensure exceptional customer experience
  • Supported providers in outpatient medical office through coordinating all administrative operations
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments
  • Coordinated front office duties, including customer service, patient scheduling and billing
  • Organized paperwork such as charts and reports for office and patient needs
  • Completed skilled administrative work to support all office staff and operational requirements
  • Located, checked in and pulled medical records for patient appointments and incomplete charts
  • Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments
  • Managed financial documentations such as expense reports and invoices
  • Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing
  • Carried out front office duties utilizing data entry skills in framework of medical database
  • Improved timely payment of bills by developing flexible payment plans for patients
  • Received, recorded and addressed incoming and outgoing communication via telephone and email
  • Organized patient files and streamlined operationsto improve efficiency
  • Completed and filed financial documentation for accounting purposes
Top Health PLLC. Romulus, MIMedical Office Manager | 08/2018 - 12/2018
  • Produced monthly financial reports like income statements, balance sheets, cash flow statements and other financial analyses for presentation to board of directors
  • Devised and introduced initiatives and projects to maintain or improve existing facilities, allowing for maximization of capital component of Medicaid's per diem rate
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, OBRA, payroll and benefits administration and general liability
  • Collaborated with store manager to maintain daily operations
  • Provided patients and patrons with information on various immunizations including flu, DPaT and HPV vaccines
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations
  • Communicated with patients, ensuring that medical information was kept private
  • Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents
  • Successfully scheduled patient appointments and placed reminder calls to ensure exceptional customer experience
  • Supported providers in outpatient medical office through coordinating all administrative operations
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments
  • Coordinated front office duties, including customer service, patient scheduling and billing
  • Organized paperwork such as charts and reports for office and patient needs
  • Completed skilled administrative work to support all office staff and operational requirements
  • Located, checked in and pulled medical records for patient appointments and incomplete charts
  • Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments
  • Managed financial documentations such as expense reports and invoices
  • Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing
  • Carried out front office duties utilizing data entry skills in framework of medical database
  • Improved timely payment of bills by developing flexible payment plans for patients
  • Received, recorded and addressed incoming and outgoing communication via telephone and email
  • Organized patient files and streamlined operations to improve efficiency
  • Completed and filed financial documentation for accounting purposes
RiteMed Urgent Care. Westland, MIFront Desk Medical Receptionist | 11/2017 - 08/2018
  • Received, recorded and addressed incoming and outgoing communication via telephone and email
  • Improved timely payment of bills by developing flexible payment plans for patients
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments
  • Completed skilled administrative work to support all office staff and operational requirements
  • Managed master calendar and scheduled appointments for 4 providers based on optimal patient loads and clinician availability
  • Organized paperwork such as charts and reports for office and patient needs
  • Carried out front office duties utilizing data entry skills in framework of medical database
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed
  • Coordinated front office duties, including customer service, patient scheduling and billing
  • Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing
  • Supported providers in outpatient medical office through coordinating all administrative operations
  • Organized patient files and streamlined operations to improve efficiency
  • Managed financial documentations such as expense reports and invoices
  • Answered phone calls and messages for 4 physician at medical facility, scheduling appointments and handling patient inquiries
  • Successfully scheduled patient appointments and placed reminder calls to ensure exceptional customer experience
  • Completed and filed financial documentation for accounting purposes
  • Located, checked in and pulled medical records for patient appointments and incomplete charts
Physicans For Women. Southfield, MIMedical Receptionist | 10/2012 - 11/2017
  • Processed patient payments and scanned identification and insurance cards
  • Took messages from patients and relayed them to the appropriate staff
  • Entered patient information including insurance, demographic and health history into the system to ensure that all records were up-to-date Straightened up the waiting room so that it remained neat and organized
  • Observed strict HIPAA guidelines at all times according to company policy
  • Ensured that the phone was answered by the second ring and enthusiastically greeted all callers
  • Set up appointments for physician visits and procedures using calendar software
  • Pleasantly greeted each patient and offered the desk sheet for easy sign-in
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files
  • Assisted with technical treatments and entered information in patient records and charts
  • Removed strip printout from equipment to obtain permanent record of internal examination
  • Prepared patient rooms prior to their arrival
  • Requested scripts from doctors and verified insurance and coding
  • Cleaned, disinfected, and prepared rooms for the next patient
  • Communicated with patients by phone and via written correspondence
  • Answered appointment calls
Skills
  • Hipaa, Crm, Records management, Billing, Customer service, Data entry, Medical records, Best
  • Practices, Time management, Charting, Scheduling, Office management, Human resources,
  • Healthcare, Training, Recruiting, EMR, Microsoft Excel, Outlook, Receptionist, Payroll, Operations
  • Administrative, Medical transcription, Vaccine
  • Administrative duties, Microsoft Excel, Vision
  • Scheduling appointments, Office, Vital signs
  • Balance sheets, Outlook, Vital
  • Billing, Win, Signs
  • Blood pressure, Neat, Checking vital signs
  • Cash flow, Next, Written
  • Charts, Nursing
  • Clarify, Office management
  • Clerical, Office supply ordering
  • Consultation, Operations management
  • CPR, Organizing
  • Credit, Packaging
  • Crm, Assist patients
  • Client, Preparing patients
  • Customer satisfaction, Payroll
  • Customer service, Phlebotomy
  • Data entry, Phone system
  • Databases, Policies
  • Diagnosis, Prescription refills
  • Direction, Processes
  • EKGs, Coding
  • Email, Quality
  • Financial, Receptionist
  • Forms, Reception
  • Gyn, Recruiting
  • Hipaa regulations, Rendering
  • Human resource, Scheduling
  • Human resources, Scripts
  • Injections, Statistics
  • Ink, Supervision
  • Instruction, Answering phones
  • Insurance, Phone
  • Inventory, Time management
  • Leadership, Treatment
  • Regulatory compliance, Plans
  • Listening, Urgent care
  • Staff management
  • Training and mentoring
Education
Stratford High School, Town of MountQCHigh school diploma
Certifications
  • CPR certified through American Heart Association
  • BLS
  • Heart Saver/AED Certification
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Westside OB/GYN
  • Top Health PLLC
  • RiteMed Urgent Care
  • Physicans For Women

School Attended

  • Stratford High School, Town of Mount

Job Titles Held:

  • Practice Coordinator
  • Medical Office Manager
  • Front Desk Medical Receptionist
  • Medical Receptionist

Degrees

  • High school diploma

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