Practice Coordinator Resume Example Westside OB/GYN

PRACTICE COORDINATOR

Professional Summary

Competent Medical Office Manager with basic healthcare and clerical skills seeking a position in a busy medical office. Goal-orientated, patient and caring. Proficient in Microsoft Office and medical software applications. Who is educated in HIPAA complaint data management and medical terminology. Possesses strong skills in accounting, communications and billing and coding. Bilingual, logical and a valuable addition to any office environment. With an ability to perform a variety of office functions ranging from welcoming patients to assisting with prescription refill requests. Adept at working in a busy environment. Experience handling 20-30 patients per day. With the ability to build long-lasting relationships with patients. Highly skilled in performing both clerical and medical support tasks. Able to work independently and maintains superb interpersonal skills. Effective at records, schedule and inventory management. Knowledgeable in medical billing, coding and record-keeping compliance standards. Highly-dependable individual with a sound understanding of medical laws and ethics. Superior communication and organization skills. Possesses a personable, honest and compassionate demeanor.

Work History

Westside OB/GYN. Westland, MIPractice Coordinator | 03/2019 - 10/2019

Produced monthly financial reports like income statements, balance sheets, cash flow statements and other financial analyses for presentation to board of directors
Devised and introduced initiatives and projects to maintain or improve existing facilities, allowing for maximization of capital component of Medicaid's per diem rate
Scheduled surgeries, managed pre-certifications and verified insurance coverage
Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, OBRA, payroll and benefits administration and general liability
Collaborated with store manager to maintain daily operations
Provided patients and patrons with information on various immunizations including flu, DPaT and HPV vaccines
Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations
Communicated with patients, ensuring that medical information was kept private
Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents
Successfully scheduled patient appointments and placed reminder calls to ensure exceptional customer experience
Supported providers in outpatient medical office through coordinating all administrative operations
Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments
Coordinated front office duties, including customer service, patient scheduling and billing
Organized paperwork such as charts and reports for office and patient needs
Completed skilled administrative work to support all office staff and operational requirements
Located, checked in and pulled medical records for patient appointments and incomplete charts
Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments
Managed financial documentations such as expense reports and invoices
Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents
Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing
Carried out front office duties utilizing data entry skills in framework of medical database
Improved timely payment of bills by developing flexible payment plans for patients
Received, recorded and addressed incoming and outgoing communication via telephone and email
Organized patient files and streamlined operationsto improve efficiency
Completed and filed financial documentation for accounting purposes

Top Health PLLC. Romulus, MIMedical Office Manager | 08/2018 - 12/2018

Produced monthly financial reports like income statements, balance sheets, cash flow statements and other financial analyses for presentation to board of directors
Devised and introduced initiatives and projects to maintain or improve existing facilities, allowing for maximization of capital component of Medicaid's per diem rate
Scheduled surgeries, managed pre-certifications and verified insurance coverage
Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, OBRA, payroll and benefits administration and general liability
Collaborated with store manager to maintain daily operations
Provided patients and patrons with information on various immunizations including flu, DPaT and HPV vaccines
Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations
Communicated with patients, ensuring that medical information was kept private
Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents
Successfully scheduled patient appointments and placed reminder calls to ensure exceptional customer experience
Supported providers in outpatient medical office through coordinating all administrative operations
Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments
Coordinated front office duties, including customer service, patient scheduling and billing
Organized paperwork such as charts and reports for office and patient needs
Completed skilled administrative work to support all office staff and operational requirements
Located, checked in and pulled medical records for patient appointments and incomplete charts
Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments
Managed financial documentations such as expense reports and invoices
Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents
Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing
Carried out front office duties utilizing data entry skills in framework of medical database
Improved timely payment of bills by developing flexible payment plans for patients
Received, recorded and addressed incoming and outgoing communication via telephone and email
Organized patient files and streamlined operations to improve efficiency
Completed and filed financial documentation for accounting purposes

RiteMed Urgent Care. Westland, MIFront Desk Medical Receptionist | 11/2017 - 08/2018

Received, recorded and addressed incoming and outgoing communication via telephone and email
Improved timely payment of bills by developing flexible payment plans for patients
Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments
Completed skilled administrative work to support all office staff and operational requirements
Managed master calendar and scheduled appointments for 4 providers based on optimal patient loads and clinician availability
Organized paperwork such as charts and reports for office and patient needs
Carried out front office duties utilizing data entry skills in framework of medical database
Maintained office supplies inventory by checking stock and ordering new supplies as needed
Coordinated front office duties, including customer service, patient scheduling and billing
Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments
Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing
Supported providers in outpatient medical office through coordinating all administrative operations
Organized patient files and streamlined operations to improve efficiency
Managed financial documentations such as expense reports and invoices
Answered phone calls and messages for 4 physician at medical facility, scheduling appointments and handling patient inquiries
Successfully scheduled patient appointments and placed reminder calls to ensure exceptional customer experience
Completed and filed financial documentation for accounting purposes
Located, checked in and pulled medical records for patient appointments and incomplete charts

Physicans For Women. Southfield, MIMedical Receptionist | 10/2012 - 11/2017

Processed patient payments and scanned identification and insurance cards
Took messages from patients and relayed them to the appropriate staff
Entered patient information including insurance, demographic and health history into the system to ensure that all records were up-to-date Straightened up the waiting room so that it remained neat and organized
Observed strict HIPAA guidelines at all times according to company policy
Ensured that the phone was answered by the second ring and enthusiastically greeted all callers
Set up appointments for physician visits and procedures using calendar software
Pleasantly greeted each patient and offered the desk sheet for easy sign-in
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files
Assisted with technical treatments and entered information in patient records and charts
Removed strip printout from equipment to obtain permanent record of internal examination
Prepared patient rooms prior to their arrival
Requested scripts from doctors and verified insurance and coding
Cleaned, disinfected, and prepared rooms for the next patient
Communicated with patients by phone and via written correspondence
Answered appointment calls

Skills

Hipaa, Crm, Records management, Billing, Customer service, Data entry, Medical records, Best
Practices, Time management, Charting, Scheduling, Office management, Human resources,
Healthcare, Training, Recruiting, EMR, Microsoft Excel, Outlook, Receptionist, Payroll, Operations
Administrative, Medical transcription, Vaccine
Administrative duties, Microsoft Excel, Vision
Scheduling appointments, Office, Vital signs
Balance sheets, Outlook, Vital
Billing, Win, Signs
Blood pressure, Neat, Checking vital signs
Cash flow, Next, Written
Charts, Nursing
Clarify, Office management
Clerical, Office supply ordering
Consultation, Operations management
CPR, Organizing
Credit, Packaging
Crm, Assist patients
Client, Preparing patients
Customer satisfaction, Payroll
Customer service, Phlebotomy
Data entry, Phone system

Databases, Policies
Diagnosis, Prescription refills
Direction, Processes
EKGs, Coding
Email, Quality
Financial, Receptionist
Forms, Reception
Gyn, Recruiting
Hipaa regulations, Rendering
Human resource, Scheduling
Human resources, Scripts
Injections, Statistics
Ink, Supervision
Instruction, Answering phones
Insurance, Phone
Inventory, Time management
Leadership, Treatment
Regulatory compliance, Plans
Listening, Urgent care
Staff management
Training and mentoring

Education

Stratford High School, Town of MountQCHigh school diploma

Certifications

CPR certified through American Heart Association
BLS
Heart Saver/AED Certification

Resume Overview

Companies Worked For:

Westside OB/GYN
Top Health PLLC
RiteMed Urgent Care
Physicans For Women

School Attended

Stratford High School, Town of Mount

Job Titles Held:

Practice Coordinator
Medical Office Manager
Front Desk Medical Receptionist
Medical Receptionist

Degrees

High school diploma

Practice Coordinator Resume Example

Resume Score: 80%

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