Postmates Fleet Driver Resume Example Postmates

POSTMATES FLEET DRIVER

Professional Summary

Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Experienced Server with over 5 years of experience in Customer service. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Enthusiastic And very eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of All duties and task and Remain training in Work At Home Services. Motivated to learn, grow and excel in All areas. Multi-task And great Talent consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Skills

Order picking and processing
Safety and compliance
Map reading and navigation skills
Knowledge of state roads and highways
Equipment monitoring
Relationship development
Business operations
Problem resolution

Process improvement
MS Office
Communications
Team building
Project organization
Customer service
Organization

Work History

Postmates Fleet Driver, 08/2019 to Current
Postmates – Savannah, GA

Mapped out destinations ahead of time to ascertain quickest and safest routes for delivery.
Managed efficient unloading of freight, inspected merchandise and documented customer concerns for [Job title].
Updated routes based on weather and road conditions in real time to decrease delivery times by 90%.
Conferred with dispatch to relay delays, receive route and adjust plans to meet daily targets.
Maintained organized, clean and professional vehicle to protect company reputation with customers.
Planned delivery routes and most efficient methods of distribution.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Completed routine maintenance on truck to keep in working order, including fueling and recharging batteries.
Successfully avoided time delivery delays by carefully planning best routes.
Accurately recorded delivery, payment and route information using Fleet Apps.

RV Sales Associate, 01/2020 to 01/2020
Creekfire – Savannah, GA

Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
Maintained organized checkout area and swept floors and emptied trash cans.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Issued receipts and processed refunds, credits, or exchanges.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
Answered questions about store policies and concerns to support positive customer experiences.
Kept Dining and Restroom areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
Assisted customers by answering questions and fulfilling requests.
Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in Restraunt and Food products.
Stocked merchandise each Tuesday, clearly labeling items, arranging according to size or color and preparing attractive displays.

Work at Home Agent, 02/2015 to 06/2019
Arise LLC – Duluth, GA

Delivered excellent customer service, resulting in consistent 100% customer satisfaction rating.
Recommended Products to customers, thoroughly explaining details.
Answered average of 50-100 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.
Resolved [Type] issues over phone with [Number] customers daily.
Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Promoted available products and services to customers during service, account management and order calls.
Helped customers every Day by approaching conversations with positive attitude and Action.
Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction 100%.
Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information.
Investigated and resolved accounting, service and delivery concerns.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Provided ongoing guest service, including advice.
Followed up with customers about resolved issues and completed and maintained high standards of customer service.
Met all customer call guidelines including service levels, handle time and productivity.
Provided basic technical support for clients on wide range of company products.

Education

GED: 02/2010
Savannah Technical College - Savannah, GA

Intrest

Desire and strive to meet customer needs and satisfaction.

Resume Overview

Companies Worked For:

Postmates
Creekfire
Arise LLC

School Attended

Savannah Technical College

Job Titles Held:

Postmates Fleet Driver
RV Sales Associate
Work at Home Agent

Degrees

GED : 02/2010

Postmates Fleet Driver Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

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