pool manager i resume example with 8 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -

Dedicated Senior Lifeguard with proven expertise needed to facilitate aquatic skill development, and teach water safety. Certified in Lifeguarding with CPR/AED for professional resources, First Aid, and Water Safety instruction. Responsible and energetic with two years of managerial experience in aquatic recreation environments. Considered a valuable team player with seven years of working in high-pressure environments. Demonstrates effective communication with fellow lifeguards and facility staff. Outstanding team player on a daily basis and in emergency situations. Compassionate and safety-minded with fluency in water survival and safety methods. Patient instructor committed to helping hesitant individuals acclimate to water and become capable swimmers. Dedicated to promoting safety in and around large bodies of water.

  • Safety training
  • First and CPR instruction
  • Pool operations
  • Group and individual instruction
  • Learning skills development
  • Student engagement
  • Interactive teaching/learning
  • Lesson planning
  • Customer Service
  • Organization
  • Supervision
  • Problem Resolution
  • Relationship Development
  • Program management
  • Emergency Response
  • Patron support
  • Team collaboration
  • First Aid/CPR
  • Team Management
  • Pool policies enforcement
  • Managerial experience
  • Pool maintenance knowledge
  • Public pool safety knowledge
  • Managing activities
  • Communication and presentation
  • CPR certified
  • Full safety compliance
  • Water sampling
  • Lifeguard procedures
  • Swimming lessons
  • Operational Improvement
06/2018 to Current
Pool Manager I Rink Management Services Chicago, IL,
  • Handled all delegated tasks, including managerial duties and supervision of lifeguards.
  • Collaborated in development of facility rules and regulations and Emergency Action Plan procedures.
  • Supported the recreation department by compiling incident reports and taking detailed notes from staff and patrons involved.
  • Recognized by management for providing exceptional customer service.
  • Earned reputation for good attendance and hard work.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Logged hourly chemical readings to keep pool water at safe levels and avoid potential for illness among patrons.
06/2014 to Current
Swim Instructor City Of Burbank Burbank, CA,
  • Demonstrated a tumble turn as well as freestyle, back, breast, side, and butterfly swimming strokes through repetition and proper positioning.
  • Coordinated and instructed swim programs for three to seventeen aged children.
  • Taught students lifesaving measures, including glide and recovery technique and to never swim alone.
  • Engaged with students to help them acclimate to and become comfortable in pool.
  • Encouraged students to practice swimming strokes to improve technique and skills.
  • Collaborated closely with management and fellow instructors to identify areas of concern and most effective methods for remediation.
  • Documented each student's progress and gave constructive feedback for areas that could be improved.
  • Checked chemical level of pool before lesson commencement and notified maintenance department of any issues.
05/2013 to Current
Senior Lifeguard City Of San Bernardino City, STATE,
  • Routinely completed safety update training and ensured all patrons followed safety rules.
  • Improved operations by working with team members and customers to find workable solutions.
  • Earned reputation for good attendance, hard work and dependability.
  • Recognized by management for providing exceptional customer service.
  • Monitored all areas of the facility for signs of distress and immediately moved into action when emergencies occurred to alleviate potential injuries or fatalities.
  • Communicated issues, including patron compliancy and concerns to supervisor for assistance with remediation.
  • Alerted patrons to immediate storm conditions by directing them to exit water immediately.
  • Led swimmer instructional lessons with participants of varying ages to share optimal swim techniques and build strength.
  • Updated logs of treatments provided and incident information to keep management informed of activities.
  • Maintained neat and clean pool area and clean water at all times.
  • Contacted emergency personnel and provided aid while waiting for further assistance.
  • Conducted hourly inspections of pool and removed any obstacles that could impede line of sight, including trash, toys and other unwarranted objects.
  • Cleaned, brushed and vacuumed pool multiple times per day.
  • Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
  • Performed basic life support to stabilize individuals prior to ambulance arrival.
  • Identified emergency situations, including potential drownings and entered water within seconds for lifesaving measures.
  • Maintained strong proficiency in CPR, First Aid and lifeguard rescue techniques to provide optimal support to individuals in distress.
  • Worked one-on-one with special needs students, delivering guidance and reassurance.
  • Kept watch over swimmers to ensure fast response when distress situations arose.
  • Kept equipment in good working order with frequent inspections and minor repairs.
  • Garnered valuable advice to new swimmers on specific techniques and provided tips on building strength.
  • Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
Education and Training
Expected in 05/2019 to to
Associate of Arts: Kinesiology
San Bernardino Valley College - San Bernardino, CA
Expected in to to
Bachelor of Science: Exercise Science
California State University - San Bernardino, CA - San Bernardino,

I will be attending Cal State University of San Bernardino in Fall of 2020 for the Exercise Science program.

  • Lifeguarding Skills
  • CPR/AED for Professional Rescuers
  • First Aid
  • Water Safety Instructor

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Resume Overview

School Attended

  • San Bernardino Valley College
  • California State University - San Bernardino, CA

Job Titles Held:

  • Pool Manager I
  • Swim Instructor
  • Senior Lifeguard


  • Associate of Arts
  • Bachelor of Science

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