policy and compliance officer resume example with 11+ years of experience

Jessica Claire
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Organised and detail-oriented Policy and Compliance Officer with experience in the private education sector. Knowledgeable about overseeing policy development and implementation. Proficient in critical thinking and solutions-oriented problem solving in a system context. Committed to establishing positive and productive relationships with all stakeholders.

  • Audit Coordination
  • Data Analysis
  • Process Implementation
  • Risk Mitigation
  • Relationship Management
  • Critical Thinking
  • Audit Documentation
  • Compliance Training
  • Document Review
  • Legal Compliance
Policy and Compliance Officer, 03/2019 to Current
Signature HealthcareHollywood, FL,
  • Provide project support to the design of a new policy suite for the Catholic Education Commission of Western Australia (CECWA), including consultation and collaboration with a wide range of system stakeholders.
  • Support the implementation of CECWA policy, particularly through the development of resources and other support materials for system-wide adoption.
  • Develop a process to track and analyse school compliance with system policy and any other regulatory, legislative or canonical requirements, complimentary to the school registration audit.
  • Support the School Registration Compliance Consultants in the school registration audit process for all Catholic schools in Western Australia.
  • Proactively research, gather and analyse data and information to identify trends and issues regarding governance, policy and compliance.
  • Prepare reports, briefing notes and correspondence regarding policy and compliance to a variety of audiences as required.
  • Administer a custom-built SharePoint site focused on governance, risk and compliance.
  • Any additional reasonable duties as directed by the Team Leader - Strategy, Governance, Policy and Risk.
Child Safe Framework Project Officer, 08/2017 to 02/2019
Catholic Education Western Australia LtdCity, STATE,
  • Design and develop resources and communications for CEWA leaders and school communities on the CEWA Child Safe Framework.
  • Help facilitate and deliver resources, professional learning, and communications to the extended CEWA community.
  • Develop Claned and other digital professional learning resources.
  • Support change and training to enable child safe Catholic schools and culture.
  • Contribute to the project’s delivery to achieve outcomes for CEWA-wide adoption of the Child Safe Framework and its elements, and Child Safe Schools and culture with the child at the centre.
  • Contribute to project team planning and coordination.
  • Develop documents and adding guidelines onto OneNote.
  • Sourcing and building of professional online resources.
  • Setting up, participating and delivering training sessions.
Administrative Assistant (Resources Team), 02/2012 to 03/2013
Catholic Education Western Australia LtdCity, STATE,
  • Assist schools with the collection of statistical and financial information in accordance with State and Commonwealth reporting requirements.
  • Assist the Payments Officer in generating recurrent grants reports for each school.
  • Draft and prepare concise file notes, letters, memoranda and minutes with a high level of accuracy and attention to detail; ensure that both internal and external communiqué are in compliance with the CECWA and CEWA office policies.
  • Develop procedural guidelines for a variety of roles and key responsibilities.
  • Dispute resolution/assisting with complaints or queries of a confidential and sensitive nature.
  • Work collaboratively with stakeholders internally and outside the organisation to provide specific information when requested.
  • Process contracts and agreements between schools and architects/quantity surveyors for school building projects.
Receptionist, 03/2013 to 08/2017
Catholic Education Western Australia LtdCity, STATE,
  • Receive, direct and relay telephone messages and email queries.
  • Greet, assist and direct visitors to the appropriate area.
  • Design communications for office events and professional development opportunities and distribute to internal and external stakeholders.
  • Manage the process for all Chapel bookings and liaise with a variety of stakeholders to ensure the events are coordinated efficiently.
  • Maintain calendars for fleet cars and meeting rooms, and ensure that meeting rooms are set up adequately for scheduled appointments.
  • Collect and process all incoming mail and arrange outgoing couriers upon request.
  • Enter all correspondence received into the records management system.
  • Assist in the planning and preparation of meetings, conferences and conference telephone calls.
  • Maintain an adequate inventory of office supplies for the Governance and Administrative Services directorate.
  • Respond to public and staff enquiries in an efficient, friendly manner – often involves dealing with confidential or sensitive information, and being able to relay it in an appropriate way.
Education and Training
Bachelor of Laws (LLB): , Expected in 01/2009 to University of Notre Dame Australia - Fremantle,
Certificate of Secondary Education: , Expected in 12/2005 to Iona Presentation College - Mosman Park,

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Resume Overview

School Attended

  • University of Notre Dame Australia
  • Iona Presentation College

Job Titles Held:

  • Policy and Compliance Officer
  • Child Safe Framework Project Officer
  • Administrative Assistant (Resources Team)
  • Receptionist


  • Bachelor of Laws (LLB)
  • Certificate of Secondary Education

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