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Police Sergeant Resume Example

Resume Score: 80%

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POLICE SERGEANT
Summary

I effectively oversaw, disciplined and motivated officers to better protect and serve area residents. I monitored field operations to optimize behaviors and minimize protocol violations. I am skilled at relating to team members, administrators and general public with good interpersonal communication skills.

Additionally, I am a deadline-driven and results-oriented Police Officer with over 7 years of experience coordinating investigations, researching and reviewing case files, and interviewing subjects, targets and witnesses for information verification and corroboration. Having attending interview and interrogation school taught by the New Jersey State Police, I am a qualified Investigator with career history of managing criminal justice cases. In my time with the Hudson County Prosecutor's Office I became skilled at collaborating with various law enforcement agencies to gather investigative information.

Skills
  • Conflict management
  • Issue resolution
  • Account inquiries
  • Effective planning
  • Analytical mastery
  • Listening skills
  • Administrative skills
  • Staff development
  • Writing and verbal communication
  • Timely complaint resolution
  • Team building and supervision
Experience
Police Sergeant01/2012 to 02/2019North Bergen Police DepartmentNorth Bergen, NJ
  • Rode along with Police Patrolmen to assess daily performance and implement corrective actions.
  • Testified in court 5 times per month in support of department cases.
  • Reviewed and assessed criminal prosecution information, including search warrants, citations and complaints.
  • Coordinated hundreds of criminal investigations per year with special emphasis in general traffic and criminal law specializing in covert narcotics cases.
  • Trained and mentored staff on correct procedures to maximize efficiency and protect public trust.
  • Issued tickets to offenders for minor infractions, including traffic and disorderly persons offenses.
  • Contacted paramedics and other emergency personnel for assistance at medical and critical incidents and accidents.
  • Supervised crowds at busy events, including parades and political events to prevent injuries.
  • Monitored serving of warrants and assisted in making required arrests.
  • Patrolled assigned areas to respond to emergency calls and investigate disturbances.
  • Supervised and reviewed 80 subordinates.
  • Coordinated routine evaluations with local, state and federal regulatory agencies.
  • Interviewed witnesses to crimes and supervised gathering information and help determine further action.
  • Oversaw a rotating shift, in the patrol division with ten patrol personnel reporting to me at their direct supervisor.
  • Reviewed paperwork and case files submitted by subordinate officers to verify accuracy and conformance to strict policies.
  • Evaluated evidence for validity and admissibility and provided testimony during administrative and criminal court hearings.
  • Collaborated with divisional commanders to maintain consistency in all operations.
Realtor06/2010 to 01/2012Robert DeRuggiero Inc.Union City, NJ
  • Developed extensive professional network with real estate investors.
  • Facilitated closing processes between lender, mortgage companies, buyers and sellers.
  • Advised prospective clients on current market activities.
  • Verified documentation accuracy and fund disbursement for sales.
  • Planned and coordinated open house events.
  • Maintained database of prospective customers.
  • Scheduled home viewings with potential buyers.
  • Managed real estate transactions from initiation to closing.
  • Prepared market analysis statistics and bid presentation for buyers and sellers.
  • Cultivated rapport with builders, developers and investors to optimize productivity.
  • Prepared documents such as representation contracts, purchase agreements, closing statements, leases and deeds.
  • Generated list of properties to meet specific client needs.
  • Enhanced customer satisfaction ratings by effectively and swiftly resolving issues.
  • Promoted properties via advertisements, open houses and multiple listing services.
  • Maximized customer savings by negotiating buyer and seller contracts.
  • Enforced regulations and reviewed federal and state laws to confirm compliance.
  • Represented buyers and sellers in major real estate transactions.
Guest Service Agent03/2007 to 01/2012Embassy SuitesSecaucus, NJ
  • Managed guest check-in and check-out procedures, reservations and payments.
  • Shared key information regarding the hotel to guests, including details about the pool and restaurants.
  • Provided guest assistance and information regarding local attractions and points of interest.
  • Responded to guests, including email, telephone and in-person inquiries.
  • Greeted arriving guests to provide assistance and facilitate check-ins.
  • Answered guest inquiries regarding hotel offerings and services.
  • Worked with room service, housekeeping, maintenance and security to meet all guest needs.
  • Investigated guest complaints and utilized critical thinking to foster expedient resolution.
  • Assisted guests in answering questions and completing check-in and check-out processes.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Provided concierge services for guests as needed.
  • Corrected guest issues in a timely and professional manner with knowledgeable and friendly service.
  • Recommended local area establishments or services to suit guest interests and plans.
  • Established a knowledge of local restaurants, historic sites, nightlife and shows so that such information could be given to interested guests.
Education and Training
NJ Police Training Certification: Law Enforcement06/2012Bergen County Police Academy Mahwah, NJ
Real Estate Sales License : Real Estate 06/2010Secaucus School of Real EstareSecaucus, NJ
High School Diploma06/2005North Bergen High SchoolNorth Bergen, NJ
Accomplishments
  • Promoted to Sergeant after five years of employment.
  • Awarded by management with 20 official commendations for personal achievement and contributions to the team.
  • Awarded with The Hudson County Chiefs Association Metal of Valor.
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Resume Overview

Companies Worked For:

  • North Bergen Police Department
  • Robert DeRuggiero Inc.
  • Embassy Suites

School Attended

  • Bergen County Police Academy
  • Secaucus School of Real Estare
  • North Bergen High School

Job Titles Held:

  • Police Sergeant
  • Realtor
  • Guest Service Agent

Degrees

  • NJ Police Training Certification : Law Enforcement 06/2012
    Real Estate Sales License : Real Estate 06/2010
    High School Diploma 06/2005

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