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police officer resume example with 9 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary
  • Communicative Police Officer successful at developing positive relationships with colleagues and citizens. Approaches each situation with alertness, compassion and concern. Continually followed procedures to maintain safety, documentation and meet legal requirements.
  • Motivated Customer Service Supervisor focused on streamlining service procedures and maximizing team efficiency. Consistent in satisfying customers, building loyalty and driving retention processes. Demonstrates effective judgment in balancing customer, employee and company objectives.
  • Versatile Customer Support Supervisor highly effective at conflict resolution and persuasive communication. Knowledgeable about quality assurance and training to support and set up teams for success. Hardworking and reliable with excellent attention to detail to manage processes and timelines to accomplish tasks.
  • Professional Interpreter with 1+ years of experience helping diverse individuals. Moves easily between English and Hindi/Gujarati/Marathi/Urdu without missing details. Focused on advancing vocabulary, idiomatic and cultural understanding with up-to-date knowledge.
  • Devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding Customer Service standards with strong skill in retaining product and service information to provide effective issue resolution.
  • Hardworking Computer Technician with exceptional insight regarding malware, cyber threats and ways to deflect violations from systems and networks. Diligent employee with expertise upgrading networks, software, applications and hardware
  • Qualified Police Officer offers field experience and advanced leadership skills. Diligent about scene control, fast response and operational excellence. Devoted to building relationships to increase communication between communities and law enforcement.
Skills
  • Audio translations
  • Staff Scheduling
  • Inventory Control
  • Suspect Pursuance and Arrest
  • Crime Prevention
  • Community Safety
  • Case Reviews
  • Complex Problem-Solving
  • Physical Restraint
  • Community Policing
  • Firearms Training
  • Regional dialects
  • Communication
  • Computer skills
  • Help desk assistance
  • Issue diagnosis and resolution
  • Computer configurations
  • Network security measures
  • System upgrades
  • Application software testing
  • Quality assurance controls
  • Talent development
  • Conflict resolution techniques
  • Client relations and retention
  • Persuasive
  • Training and coaching
  • Product Knowledge
Work History
Police Officer, 10/2021 to Current
Sealy IsdSealy, TX,
  • Talked regularly with citizens to establish rapport and become familiar presence in area.
  • Investigated and reported crimes, accidents, offenses and damage to property.
  • Answered emergency calls for help from citizens and business owners.
  • Secured crime scenes, gathered evidence and questioned witnesses.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Conducted preliminary investigations at scenes of major crimes.
  • Supervised crowds at busy events to prevent injuries and property destruction.
  • Patrolled assigned areas to prevent and detect roadway crimes.
Language Interpreter, 01/2020 to 10/2021
Total WineLexington, KY,
  • Assisted law enforcement investigators with non-Hindi, Gujarati interviews.
  • Developed understanding of specialized concepts for translation by consulting subject matter experts and other colleagues.
  • Delivered real-time, accurate oral translations and interpretations for clients.
  • Reviewed and analyzed briefing materials before starting translations.
  • Interpreted conference calls and other workplace communications in real-time.
  • Sat in on meetings to provide members with oral translations of conversations and information.
  • Provided appropriate contextual information to increase clients understanding of translations.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
Customer Service Supervisor, 10/2013 to 10/2021
Prospect Airport ServicesCity, STATE,
  • Developed and mentored team members to provide hospitable, professional service while adhering to established service models.
  • Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
  • Addressed and mitigated escalated situations to meet organizational objectives and drive customer satisfaction ratings.
  • Evaluated employee job performance and motivated staff to improve productivity.
  • Assisted staff with resolving complex customer issues and implementing targeted solutions.
  • Investigated sensitive customer service complaints and delivered prompt resolution to customer satisfaction.
  • Drove customer escalations to resolution by engaging directly with clients.
  • Delivered continuous training to associates to maximize performance and customer relations skills.
  • Addressed customer inquiries to increase customer satisfaction ratings.
  • Trained and mentored new team members to promote productivity, accuracy and friendly customer service.
Education
Associate of Applied Science: Computer Information System, Expected in 06/2016 to City Colleges Of Chicago - Wilbur Wright College - Chicago, IL
GPA:
High School Diploma: , Expected in 06/2009 to Roosevelt High School - Chicago, IL,
GPA:

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Resume Overview

School Attended

  • City Colleges Of Chicago - Wilbur Wright College
  • Roosevelt High School

Job Titles Held:

  • Police Officer
  • Language Interpreter
  • Customer Service Supervisor

Degrees

  • Associate of Applied Science
  • High School Diploma

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