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Police Officer Resume Example

Resume Score: 80%

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POLICE OFFICER
Professional Summary

High-energy Customer Service Agent skilled in resolving conflicts through proactive communication. Listens actively to questions and resolves issues and disputes tactfully and effectively.

Organized and efficience focused on creating a positive travel experience for all passengers. Brings in-depth knowledge of ramp work,as well as passenger service, along with superb problem solving and conflict resolution capabilities.

Friendly Customer Service Agent skilled in communicating with people of diverse cultures while providing exceptional customer service. Natural leader with a passion for team building and promoting positive company morale.

Meticulous Ramp Service, excellent at juggling multiple tasks and working under pressure.

Experienced Ramp Supervisor professional with strong leadership and relationship-building skills.

Smoothly direct, discipline and motivate law enforcement professionals to maximize safety, security and service of local residents. Observe field operations to enhance behaviors and eliminate protocol issues.

Good relationship-building, communication and conflict management skills.

Dedicated Police Officer skilled at dealing with the general public and handling high-stress situations and emotionally disturbed persons, including domestic violence and child abuse victims.

Communicative Police Officer successful at developing positive relationships with colleagues and citizens. Approaches each situation with compassion and concern.

Skills
  • Drug laws enforcement
  • Community relations
  • Crime scene processing
  • Patrol procedures
  • Search and seizure warrants
  • Radar speed measurement
  • Arrest techniques
  • CPR/First Aid certified
  • Defense and Arrest Tactics (DAAT)
  • Calm under pressure
Education
High School Diploma: 2006
Union High School - Union, NJ
Associate of Science: Sports ManagementKeystone College - La Plume, 18440, PA
Associate of Science: Sports Management Union County College - Cranford, NJ
Work History
Police Officer, 06/2017 to Current
Baltimore County Police Department – Towson, MD
  • Enforced traffic laws and ordinances through visual observation and radar speed detection
  • Thoroughly analyzed criminal information and processed crime scenes
  • Handled citation and traffic violation paperwork
  • Checked all vehicle equipment for proper functioning prior to use
  • Gathered necessary information for court appearances and testified as witness under oath in court
  • Apprehended offenders and conducted interviews and interrogations
  • Policed assigned areas to check homes, businesses and public roads for signs of disturbance
  • Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary
  • Talked regularly with citizens to establish rapport and become familiar presence in area
  • Reviewed paperwork and case files submitted by subordinate officers to verify accuracy and conformance to strict policies
Ramp Supervisor , 10/2015 to 04/2017
Southwest Airlines – Baltimore, MD
  • Briefed passengers according to company and FAA requirements
  • Contributed to improvements in the SRM process, hazard analysis and assessment
  • Informed pilots potentially hazardous conditions
  • Maintained air-to-ground and point-to-point radio contact with aircraft commanders
  • Performed and supervised airfield management activities
  • Directed ground crews in the loading and unloading of aircraft cargo or baggage
  • Ensured that all aircraft operational matters were within manufacturers, FAA and company limits including fuel loading, weight and balance and performance measures
Ready Reserve Ramp Agent, 05/2015 to 10/2015
Delta Airlines – Newark, NJ
  • Worked within flight operations to maintain a culture of safety with efficient procedures
  • Utilized communications systems to direct the movement of pilots and ground personnel
Ramp Service Supervisor, 06/2007 to 04/2015
United Airlines – Newark, NJ

Focus on leading and developing the skills of front-line co-workers with the goal of delivering consistent and excellent customer service and delivering a quality product in accordance with Company guidelines

Ensure consistency on operational, service and product deliveryLead performance dialogues with front-line co-workers to review metrics, performance boards and issues boards

Develop and support standard work and continuous improvement processesOversee and support the performance of a team, zone or cell

Focus on performance issues with the goal of changing co-worker behavior

Set expectations with front-line co-workers and gain their commitment to act in accordance with Company guidelines and union agreements

Serve as subject matter expert on safety, service and procedures

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Resume Overview

Companies Worked For:

  • Baltimore County Police Department
  • Southwest Airlines
  • Delta Airlines
  • United Airlines

School Attended

  • Union High School
  • Keystone College
  • Union County College

Job Titles Held:

  • Police Officer
  • Ramp Supervisor
  • Ready Reserve Ramp Agent
  • Ramp Service Supervisor

Degrees

  • High School Diploma : 2006
    Associate of Science : Sports Management
    Associate of Science : Sports Management

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