High-energy Customer Service Agent skilled in resolving conflicts through proactive communication. Listens actively to questions and resolves issues and disputes tactfully and effectively.
Organized and efficience focused on creating a positive travel experience for all passengers. Brings in-depth knowledge of ramp work,as well as passenger service, along with superb problem solving and conflict resolution capabilities.
Friendly Customer Service Agent skilled in communicating with people of diverse cultures while providing exceptional customer service. Natural leader with a passion for team building and promoting positive company morale.
Meticulous Ramp Service, excellent at juggling multiple tasks and working under pressure.
Experienced Ramp Supervisor professional with strong leadership and relationship-building skills.
Smoothly direct, discipline and motivate law enforcement professionals to maximize safety, security and service of local residents. Observe field operations to enhance behaviors and eliminate protocol issues.
Good relationship-building, communication and conflict management skills.
Dedicated Police Officer skilled at dealing with the general public and handling high-stress situations and emotionally disturbed persons, including domestic violence and child abuse victims.
Communicative Police Officer successful at developing positive relationships with colleagues and citizens. Approaches each situation with compassion and concern.
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Focus on leading and developing the skills of front-line co-workers with the goal of delivering consistent and excellent customer service and delivering a quality product in accordance with Company guidelines
Ensure consistency on operational, service and product deliveryLead performance dialogues with front-line co-workers to review metrics, performance boards and issues boards
Develop and support standard work and continuous improvement processesOversee and support the performance of a team, zone or cell
Focus on performance issues with the goal of changing co-worker behavior
Set expectations with front-line co-workers and gain their commitment to act in accordance with Company guidelines and union agreements
Serve as subject matter expert on safety, service and procedures
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Companies Worked For:
School Attended
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