Police Officer resume example with 11+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Resourceful Police Officer focused on maintaining order and public safety, responding to emergencies, protecting people and property and promoting positive community relations. Dedicated Police Officer skilled at dealing with general public and handling high-stress situations and emotionally disturbed persons, including domestic violence and child abuse victims. Over six years of service and record of rapid promotion. Police Officer adept at serving public with sense of justice and adherence to strict ethical codes. Experience working foot beats, crowd control and motor patrol in urban areas. Cited by superiors for outstanding performance multiple times. Seasoned Police Officer bringing situational awareness and integrity, as well as dedication to safety. Police Officer committed to serving and protecting others by using sound judgment in difficult and intense situations. Experienced in monitoring gang activity and graffiti in inner city areas. Communicative Police Officer successful at developing positive relationships with colleagues and citizens. Approaches each situation with compassion and concern.

  • Criminal investigations
  • Search and seizure procedures
  • Crime trend analysis
  • Emergency vehicle operation
  • Criminal law knowledge
  • Interrogation techniques
  • Evidence collecting
  • Domestic violence prevention
  • Civil law knowledge
  • Traffic laws
  • Emergency planning
  • Safety and security
  • Court testimony
  • Traffic control
  • Report writing
  • Relationship building and management
  • De-escalation techniques
  • Culturally-sensitive
Work History
Police Officer, 01/2014 to Current
City Of Neenah, WiNeenah, WI,
  • Evaluated complaint and emergency-request information to determine response requirements.
  • Talked regularly with citizens to establish rapport and become familiar presence in area.
  • Determined appropriate course of criminal prosecution by analyzing and evaluating information.
  • Actively patrolled assigned areas to prevent and detect roadway crimes.
  • Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
  • Immediately reported deficient streetlights, signs and road surfaces to keep residents safe.
  • Delivered expert courtroom testimony to support criminal cases across Fairview.
  • Thoroughly analyzed criminal information and processed crime scenes.
  • Handled citation and traffic violation paperwork.
  • Gathered necessary information for court appearances and testified as witness under oath in court.
Corrections Officer, 04/2014 to 05/2016
State Of MassachusettsSouthampton, MA,
  • Reduced escape attempts, crimes and other hazardous activity through close observation and situational awareness.
  • Inspected conditions of locks, window bars, doors and gates of correctional facility to ensure security and help prevent escapes.
  • Routinely counted inmates and in response to potential security breaches.
  • Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
  • Led inmate work crews completing maintenance, construction, farming and operations activities.
  • Prepared comprehensive written reports to document inmate disturbances and injuries.
  • Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
  • Supervised hundreds of inmates in secure and unsecure areas to oversee offender movements.
  • Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
  • Streamlined operational efficiencies by effectively maintaining daily shift activity logs.
  • Enforced regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks, alcohol sensor testing and gate-locking procedures.
  • Oversaw and maintained custody of 40 inmates in maximum security.
Technical Support, 06/2012 to 04/2014
National Older Worker Career CenterDillon, MT,
  • Provided solutions to operations issues for users of iOS and MACOS, working closely via phone, email, live chat and web teleconference with end users.
  • Assisted customers with product selection based on stated needs, proposed use and budget.
  • Engaged end users and answered questions via email, phone, website live chat and in forums.
  • Created support documentation that empowered and enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team.
  • Built and provided basic end-user troubleshooting and desktop support on Mac systems.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Managed customers' expectations of support and technology functionality in order to provide positive user experience.
  • Submitted service tickets for equipment maintenance requests.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
Delivery Driver, 02/2010 to 02/2013
Cracker Barrel Old Country StoresClinton, NJ,
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Boosted revenues by upselling and cross-selling products to new and established customers.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Submitted receipts and money received from deliveries at end of each shift.
  • Put away and retrieved items from freezers and refrigeration.
  • Cooked all types of foods for serving inside the restaurant as well and for take-out and delivery.
High School Diploma: , Expected in 06/1XXX
Hickman County High School - Centerville, TN,
: Psychology And Sociology, Expected in
Middle Tennessee State University - Murfreesboro, TN
Certificate: Police Science, Expected in 08/2016
Cleveland State Community College - Cleveland, TN

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Resume Overview

School Attended

  • Hickman County High School
  • Middle Tennessee State University
  • Cleveland State Community College

Job Titles Held:

  • Police Officer
  • Corrections Officer
  • Technical Support
  • Delivery Driver


  • High School Diploma
  • Some College (No Degree)
  • Certificate

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