Reliable administrative professional with 10+ years of experience supporting both government and private industry executives. Proficient in all standard office desktop software. Diversified skill set covering administrative support, customer service, and confidential document handling. Looking to work with a company who will allow me to strive in a leadership position and develop skills that will benefit the company as a whole.
Sacramento Police DepartmentSacramento, CaliforniaPolice Clerk II
Work in the Warrants unit of the Major Crimes Division for the Sacramento Police Department.
Process all felony and specified misdemeanor warrants for the department as well as outside agencies for apprehension of wanted felons.
Arrange for transportation of wanted subjects from outside the jurisdiction to the Sacramento County Main jail facility.
Answer inquiries from outside agency personnel as well as personnel within the department in regards to warrant related process and procedures.
Perform automated records research of the departments' records and of county, state, and nationwide criminal justice information for the purpose of apprehending wanted subjects.
Train employees both management and line level on the process of warrants procedures.
Answer incoming multi-line telephone and direct calls as necessary or handle personally when possible.
Keep statistical data available for management requests.
Process all correspondence that comes into unit by drafting response to inquiries of possible wanted suspects and disposition of case information.
Skills: Court Case Processing, Data Entry, Customer Service, Customer Support, Statistical Analysis, General office equipment, Office Support, Training.
Bureau of Narcotic EnforcementSacramento, CaliforniaOffice Technician
Worked as the Bureau Chief's assistant secretary where my duties included making travel arrangements for Bureau Chief and upper level management, process and order supplies for division employees, entered payroll information in to Excel Spreadsheet format, answered incoming multi-line telephone and directed calls as needed, process and sort incoming and outgoing mail.
File, make copies, fax, and distribute internal confidential and non-confidential documentation.
Receptionist duties including meeting, greeting and escorting clients, and agents from other bureaus to their destination within the building.
Skills: Microsoft Office Excel, Office Equipment, Communication Skills, General office equipment, VoIP Telephone system integration, Arranged Travel.
California Department of EducationSacramento, CaliforniaOffice Technician
Assigned to the California Department of Education Child Development Services.
Worked as an Office Technician where my duties included processing all incoming and outgoing mail, performed some accounts receivable duties which included mailing out invoices to clients and logging all incoming receivables in an Access database.
General clerical duties included making photocopies on large scale projects for analysts, type letters of correspondence and update large filing system.
Responsible for yearly document filing purge and storage procedure.
Updated monthly stats for department analysts and supervisors regarding child care facilities throughout the state of California.
Skills: Photocopying large scale projects, Multi-line Phone Systems, TYPING, Data Entry, Access - Database Management, Filing.
California Department of JusticeSacramento, CaliforniaProgram Technician
Assigned as a Program Technician for the California Department of Justice Disposition Update Unit.
As a Program Technician for the Department of Justice Disposition Update Unit my responsibilities included reviewing, analyzing, coding, entering, and verifying, with the assistance of numerous manuals, court and arrest disposition information into the Automated Criminal History System (ACHS).
Skills: Research and data analysis, Data Entry, Typing, Reviewing Data, Verifying Data.
University of PhoenixBachelor of Science degree: Business Administration and AccountingBusiness Administration and Accounting
University of PhoenixAssociate of Arts Degree: Criminal JusticeCriminal Justice
accounts receivable, agency, clerical, Communication Skills, criminal justice, clients, Customer Service, Customer Support, data analysis, Data Entry, documentation, drafting, fax, Filing, General office, letters, Access - Database, Access database, Excel, mail, Microsoft Office, Office, multi-line telephone, Office Equipment, payroll, personnel, Phone Systems, Police, coding, Receptionist, Research, Spreadsheet, Statistical Analysis, system integration, Technician, Telephone, transportation, travel arrangements, TYPING, type, VoIP, Warrants