I am a honest, hard working, and dedicated employee with mare than 25 years of experience of customer service in the gaming industry. In these years i have developed skills through training and experience to help communicate with customers both internal and external. I like to take a positive approach in dealing with irregularities and discrepancies for find an amicable solution to most situations. I believe in promoting a positive work environment and try and make others feel they are valued and appreciated for the work that they do. I am proficient in game security and am able determine the proper course in which to take to effective action. I work well under pressure and am able keep a level head in hectic situations.
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