Point Of Sale Associate Resume Example

Jessica Claire

Montgomery Street, San Francisco, CA 94105
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:

Summary

Hardworking and dependable retail professional offering solid background in payment processing, merchandising, and sales support. Knowledgeable about [Type] and [Type] products and able to provide friendly support to every customer. Seek to apply [Number] years of related experience and take on new position with [Company].

Driven Cashier and [Type] Stocker with [Number] years of experience. Tackled multiple tasks daily ranging from stocking shelves with [Type] goods to processing payments using cash register. Consistently upbeat when helping customers and teammates.

Hardworking and reliable [Industry] worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Operates well within team-oriented environments.

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Skills

Customer assistance
Payment processing
POS system operation

Effective customer upselling
Customer greeting

Experience

Point of Sale Associate, 12/2020 - 01/2021
Merchants Foodservice – Jackson, MS

Applied conversational [Language] abilities to connect with [Type] individuals and better serve individual needs.
Prepared food, including [Type], [Type] and [Type] items.
Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Processed returned items in accordance with store policy.
Managed [Type] product returns professionally and quickly to maintain customer satisfaction.
Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Helped customers find specific products, answered questions and offered product advice.
Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
Answered phone calls to assist customers with questions and [Type] orders.
Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
Operated [Type] equipment to lift and transport stock.
Filled beverages and delivered food to customers by [Action].

Delivery Driver, 04/2019 - 11/2020
Instacart – Dayton, MD

Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Handled merchandise in accordance with product handling standards.
Located and selected merchandise to verify against delivery sheet specifications.
Completed daily pre-trip inspection checklist before first delivery.
Completed order forms and collected payments to keep customer accounts current.
Answered customer questions regarding shipments.
Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
Maintained [Number] long-term customer accounts worth over $[Amount] through exceptional customer service.
Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.

Instacart Shopper, 04/2020 - 10/2020
Employees – City, STATE

Cultivated close relationships with customers, built loyal clientele and went extra mile in deliveries, including doing no-contact delivery or helping older customers put groceries away.
Satisfied customers with quick, accurate service under tight deadlines.
Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
Organized as many as [Number] deliveries per hour by smoothly selecting and purchasing items.
Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently, including face masks and hand sanitizer to protect customers and others.
Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
Worked with [Job title] to redesign store opening and closing duties and streamline shopping procedures.
Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
Maximized hourly rate by organizing shopping trips and planning efficient routes.
Reset store displays for special events and seasonal merchandise changes.
Chose top-quality items to fulfill over [Number] daily customer orders.
Filled [Type] product orders worth up $[Amount] daily.
Listened to customer needs to identify and recommend optimal [Product or Service] selections.
Followed application instructions closely and reviewed deliveries to minimize errors.
Worked quickly to pack orders efficiently and decrease product damage by [Number]%.
Completed pickup and shopping orders for customers across [Location].
Kept detailed inventory records to best meet customer needs and suggest alternatives to [Type] products or supplies.

Education and Training

GED: Expected in 05/2021
Bolsa Grande High School - Garden Grove, CA

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