Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Hardworking and dependable retail professional offering solid background in payment processing, merchandising, and sales support. Knowledgeable about [Type] and [Type] products and able to provide friendly support to every customer. Seek to apply [Number] years of related experience and take on new position with [Company].

Driven Cashier and [Type] Stocker with [Number] years of experience. Tackled multiple tasks daily ranging from stocking shelves with [Type] goods to processing payments using cash register. Consistently upbeat when helping customers and teammates.

Hardworking and reliable [Industry] worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Operates well within team-oriented environments.

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

  • Customer assistance
  • Payment processing
  • POS system operation
  • Effective customer upselling
  • Customer greeting
Point of Sale Associate, 12/2020 - 01/2021
Merchants Foodservice Jackson, MS,
  • Applied conversational [Language] abilities to connect with [Type] individuals and better serve individual needs.
  • Prepared food, including [Type], [Type] and [Type] items.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Processed returned items in accordance with store policy.
  • Managed [Type] product returns professionally and quickly to maintain customer satisfaction.
  • Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Helped customers find specific products, answered questions and offered product advice.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Answered phone calls to assist customers with questions and [Type] orders.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Operated [Type] equipment to lift and transport stock.
  • Filled beverages and delivered food to customers by [Action].
Delivery Driver, 04/2019 - 11/2020
Instacart Dayton, MD,
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Handled merchandise in accordance with product handling standards.
  • Located and selected merchandise to verify against delivery sheet specifications.
  • Completed daily pre-trip inspection checklist before first delivery.
  • Completed order forms and collected payments to keep customer accounts current.
  • Answered customer questions regarding shipments.
  • Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
  • Maintained [Number] long-term customer accounts worth over $[Amount] through exceptional customer service.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
Instacart Shopper, 04/2020 - 10/2020
Employees City, STATE,
  • Cultivated close relationships with customers, built loyal clientele and went extra mile in deliveries, including doing no-contact delivery or helping older customers put groceries away.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
  • Organized as many as [Number] deliveries per hour by smoothly selecting and purchasing items.
  • Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
  • Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently, including face masks and hand sanitizer to protect customers and others.
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
  • Worked with [Job title] to redesign store opening and closing duties and streamline shopping procedures.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Maximized hourly rate by organizing shopping trips and planning efficient routes.
  • Reset store displays for special events and seasonal merchandise changes.
  • Chose top-quality items to fulfill over [Number] daily customer orders.
  • Filled [Type] product orders worth up $[Amount] daily.
  • Listened to customer needs to identify and recommend optimal [Product or Service] selections.
  • Followed application instructions closely and reviewed deliveries to minimize errors.
  • Worked quickly to pack orders efficiently and decrease product damage by [Number]%.
  • Completed pickup and shopping orders for customers across [Location].
  • Kept detailed inventory records to best meet customer needs and suggest alternatives to [Type] products or supplies.
Education and Training
GED: , Expected in 05/2021
Bolsa Grande High School - Garden Grove, CA

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Resume Overview

School Attended

  • Bolsa Grande High School

Job Titles Held:

  • Point of Sale Associate
  • Delivery Driver
  • Instacart Shopper


  • GED

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