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point of sale associate resume example with 7+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA XXX05 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

My name is Rikki Claire and I’m very interested in the medical field and look forward to working in the field. I have high experience in customer service for I’ve worked with customers/patients for the past 6-7 years. I’m well equipped with a computer and plan to learn more. I’m a quick learner and a very out-going person. I feel as if I would be a great asset to your line of work.

Skills
  • POS system operation
  • Payment processing
  • Customer assistance
  • Credit and cash transactions
  • Customer greeting
  • Cash management
  • Cash drawer balancing
  • Training and mentoring
  • Product recommendations
  • Returns and exchanges
  • Customer service
  • Bank deposits
Experience
05/2016 to Current
Point of Sale Associate Curo Health Services Abilene, TX,
  • Provided gift wrapping and boxes for customers, made special orders and prepared packages for shipments.
  • Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Processed customer payments quickly and returned exact change and receipts.
  • Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Accurately handled over $[Amount] of payments daily in cash and credit cards payments for [Type] products.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Monitored [Type] product availability in store, on shelves and in orders to accurately answer customer questions.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Operated cash register, collected payments and provided accurate change.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Increased sales [Number]% by suggesting specific purchases to customers.
  • Monitored sales events to protect products, added new merchandise and rang up purchases.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Trained new team members in cash register operation, stock procedures and customer service.
07/2018 to 02/2019
Massage Therapist Lincoln Tech New Britain, CT,
  • Discussed body treatment needs and expectations with clients to maintain [Number]% customer satisfaction.
  • Worked with [Number] clients per week performing variety of therapeutic massages, including pregnancy, sports, deep tissue and Swedish.
  • Collected detailed client information to create over [Number] individualized plans to relieve pain, improve circulation, rehabilitate injuries and increase relaxation.
  • Delivered [Product or Service] to customer locations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
03/2013 to 06/2015
Receptionist Dr. Triana’s Office City, STATE,
  • Answered and directed incoming calls using multi-line telephone system.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Processed payments and updated accounts to reflect balance changes.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Sorted incoming mail and directed to correct personnel each day.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Rendered information to callers and drafted office emails.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained all financial records to verify timely clearance of all credit and debit activities.
  • Entered data in [Type] software to keep records of [Type] information.
  • Managed more than [Number] incoming calls per day.
  • Answered calls to help over [Number] customers each [Timeframe].
  • Responded to customer concerns and issues by [Action].
  • Scheduled and confirmed appointments.
  • Prepared, compiled and filed documents as well as reports presented to various parties.
Education and Training
Expected in 05/2014 to to
High School Diploma:
Charlotte High School - Punta Gorda, FL
GPA:
Expected in 06/2015 to to
: Massage Therapy
Sunstate Academy - Fort Myers, FL
GPA:
Expected in to to
: Occupational Therapy Assistance
Keiser University - Fort Myers , FL
GPA:

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Resume Overview

School Attended

  • Charlotte High School
  • Sunstate Academy
  • Keiser University

Job Titles Held:

  • Point of Sale Associate
  • Massage Therapist
  • Receptionist

Degrees

  • High School Diploma

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