Hardworking and reliable associate with strong ability in critical thinking and productivity. Offering hard work, dedication and a no quit attitude. Highly organized, proactive and determined with team-oriented mentality.
Skills
Troubleshooting
Leadership
Creative
SAP & EWM knowledge
Critical thinking
Motivated
Goal-oriented
Issue and conflict resolution
Friendly, positive attitude
Computer skills
Experience
Platform Supervisor, 04/2021 - Current Ashland Chemical Company – Bridgewater, NJ,
Established and enforced clear goals to keep employees working collaboratively.
Complied with company policies, objectives and communication goals.
Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
Identified and corrected performance and personnel issues to reduce impact to business operations.
Resolved customer complaints and adjusted policies to meet changing needs.
Realigned workflows with changing business demands by evaluating processes and employee strengths.
Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
Oversaw efficient receiving and inventory management to keep stock within optimal levels.
Cross-trained in every role to maximize operational knowledge.
SAP Coordinator, 02/2019 - 04/2021 Graphic Packaging – Portland, OR,
Provided effective resolutions to issues and escalated problems with knowledgeable support and quality service.
Increased system security and performance with proactive changes.
Consulted users to determine areas in need of improvement.
Kept flexible schedule and resolved after-hours and weekend emergencies quickly and accurately.
Improved job tasks and mentored junior team members on best practices and standards.
Improved operations by working with team members and customers to find workable solutions.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved customer satisfaction by finding creative solutions to problems.
Recognized by management for providing exceptional customer service.
Created agendas and communication materials for team meetings.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Forklift Driver, 09/2018 - 02/2019 MAU @ Kimberly Clark – City, STATE,
Evaluated items against documentation for accuracy.
Transported, loaded, unloaded and stacked materials.
Logged weight and destination production data in detailed systems for management review.
Documented movements using computer tracking systems.
Loaded items in optimal manner to maximize work efficiency.
Unloaded incoming items from trucks and transported materials to staging area.
Used equipment such as Clamp trucks, hand trucks, forklifts and pulp trucks safely.
Moved goods between warehouse locations according to shipment and storage needs.
Picked orders from storage, wrapped and staged for shipments.
Lumber, Garden, and Receiving Associate, 09/2017 - 09/2018 Home Depot – City, STATE,
Unloaded products from trucks and transported to appropriate garden center areas using heavy equipment.
Welcomed customers, answered questions and offered to assist with choosing, locating and accessing products.
Logged new inventory in system to document quantities received.
Documented inventory counts and reported to supervisor to identify shrink and damages.
Operated forklifts to pick customer orders in bulk.
Unloaded and removed lumber from delivery trucks to place boards on appropriate racks according to grade and size.
Used jig, circular and table saws to cut lumber to requested sizes to fulfill customer requests.
Demonstrated products to customers, discussed features and redirected objections to capture sales.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education and Training
High School Diploma: , Expected in 2018 - South Aiken High School - Aiken, SC GPA:
Accomplishments
Many employee of the month awards.
Have received many meal tickets for going above and beyond.
Moved up to the next position 4 months of working at MAU.
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