Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Hardworking and reliable associate with strong ability in critical thinking and productivity. Offering hard work, dedication and a no quit attitude. Highly organized, proactive and determined with team-oriented mentality.

  • Troubleshooting
  • Leadership
  • Creative
  • SAP & EWM knowledge
  • Critical thinking
  • Motivated
  • Goal-oriented
  • Issue and conflict resolution
  • Friendly, positive attitude
  • Computer skills
Platform Supervisor, 04/2021 - Current
Ashland Chemical Company Bridgewater, NJ,
  • Established and enforced clear goals to keep employees working collaboratively.
  • Complied with company policies, objectives and communication goals.
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Realigned workflows with changing business demands by evaluating processes and employee strengths.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Cross-trained in every role to maximize operational knowledge.
SAP Coordinator, 02/2019 - 04/2021
Graphic Packaging Portland, OR,
  • Provided effective resolutions to issues and escalated problems with knowledgeable support and quality service.
  • Increased system security and performance with proactive changes.
  • Consulted users to determine areas in need of improvement.
  • Kept flexible schedule and resolved after-hours and weekend emergencies quickly and accurately.
  • Improved job tasks and mentored junior team members on best practices and standards.
  • Improved operations by working with team members and customers to find workable solutions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Created agendas and communication materials for team meetings.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Forklift Driver, 09/2018 - 02/2019
MAU @ Kimberly Clark City, STATE,
  • Evaluated items against documentation for accuracy.
  • Transported, loaded, unloaded and stacked materials.
  • Logged weight and destination production data in detailed systems for management review.
  • Documented movements using computer tracking systems.
  • Loaded items in optimal manner to maximize work efficiency.
  • Unloaded incoming items from trucks and transported materials to staging area.
  • Used equipment such as Clamp trucks, hand trucks, forklifts and pulp trucks safely.
  • Moved goods between warehouse locations according to shipment and storage needs.
  • Picked orders from storage, wrapped and staged for shipments.
Lumber, Garden, and Receiving Associate, 09/2017 - 09/2018
Home Depot City, STATE,
  • Unloaded products from trucks and transported to appropriate garden center areas using heavy equipment.
  • Welcomed customers, answered questions and offered to assist with choosing, locating and accessing products.
  • Logged new inventory in system to document quantities received.
  • Documented inventory counts and reported to supervisor to identify shrink and damages.
  • Operated forklifts to pick customer orders in bulk.
  • Unloaded and removed lumber from delivery trucks to place boards on appropriate racks according to grade and size.
  • Used jig, circular and table saws to cut lumber to requested sizes to fulfill customer requests.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education and Training
High School Diploma: , Expected in 2018
South Aiken High School - Aiken, SC
  • Many employee of the month awards.
  • Have received many meal tickets for going above and beyond.
  • Moved up to the next position 4 months of working at MAU.
  • Have been awarded 13 home depot badges in 1 year.
  • Ran the workshops for customers at home depot
  • Kronos Certification
  • Welding Certification
  • Clamp truck certification
  • Forklift certification
  • Reach truck certification
  • Order picker certification
  • Motorized pallet jack certification
  • Electric ladder certification
  • Warehouse sweeper certification
  • Pulp truck certification

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School Attended

  • South Aiken High School

Job Titles Held:

  • Platform Supervisor
  • SAP Coordinator
  • Forklift Driver
  • Lumber, Garden, and Receiving Associate


  • High School Diploma

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