Energetic employee with a strong background in retail sales, merchandising and customer service support. Ten years experience in retail sales. Have worked a wide variety of jobs with extensive knowledge in electronics, audio, video, modern technology. Very high energy person with a particular talent for building strong customer base.
Very knowledgeable about different industries from customer service to pipeline inspection. Pallet jack, order-picker and fork lift certified.
Received appreciation and acknowledgment of courses taken to ensure product and vendors are known thoroughly. Received banners in home theater sales for exceeding goals 4+times. Named “Employee of the month” for exceeding all customer service goals.
First to arrive, last to leave on job site for natural gas pipeline. I personally inspected all pipes delivered to area of work. Very dangerous job, trained to react in emergency situations that are possible in industry. Did all paperwork and books for every job including every receipt, every bill, every picture and drawings of all field work. Worked with survey crew, xray trucks and welding trucks to lay miles of FBE and ARO pipes (average 40 foot long).
Worked as home theater sales associate in busy location. Knowledgeable on products carried by company. Content to describe use and operation of merchandise to customers. Placed special merchandise orders for customers. Created strategies to develop and expand existing customer sales. Received and processed cash and credit payments for in-store purchases. Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.Shared product knowledge with customers while making personal recommendations. Demonstrated that customers come first by serving them with a sense of urgency. Had many regular and returning customers due to customer base and great attitude towards work and customers. Maintained friendly and professional customer interactions. Worked as a team member to provide the highest level of service to customers. Verified that all merchandising standards were maintained on a daily basis.
100% commissioned based job in fast paced work environment. Did many special order sales. Helped customers make decisions of home entertainment needs and appliance needs. Focused on package deals and vendor suggestions. Served customers quickly and efficiently. Shared product knowledge with customers while making personal recommendations.Received and processed cash and credit payments for in-store purchases.Described use and operation of merchandise to customers.
Worked as appliance sales specialist, dealing with special orders, special deliveries, in home small appliances and large home remodels. Assisted customers with all appliance and appliance accessory questions and concerns. Paid hourly plus occasional spiffs from vendors. High end appliance sales knowledge proficiency.
Trained in other areas of store such as hardware, paint mixing/ color match, key/ re-keying, outdoor lawn equipment, kitchen cabinetry and flooring. Well rounded employee with excessive knowledge of store, location of items and use of products.
Received and processed cash and credit payments for in-store purchases.Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.Exceeded targeted sales goals daily by making additional needed sales. Worked as a team member to provide the highest level of service to customers.Maintained friendly and professional customer interactions.Verified that all merchandising standards were maintained on a daily basis. Cleanup, restocking and ordering of new products. Experience in management. Detail and perfection of orderly and well manicured store.
Major in Videography
Minor in audio
Equal studies in Medical field, medical technology, microbiology
Recipient of Tennessee Hope Scholarship
Recipient of Microbiology Scholarship
Worked for MTSU television station
Produced 2 shows, acted on 3, worked on news and "Good Morning Murfreesboro"
Coursework in Marketing and Advertising
General studies with advanced placement in Biology, History and English
Perfect attendance for all four years of highschool
Wrote for school paper for four years
Worked on yearbook staff 1 year
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