Physician Relations Manager Resume Example Twin Cities Community Hospital

PHYSICIAN RELATIONS MANAGER

Summary

Public Relations professional, with a passion for developing and maintaining strong relationships, adept at managing multiple projects with ease using expert time management methods.

Highlights

Exceptional customer service skills
Strong communicator
Proficient in MS Office
Strong interpersonal skills
Presentation Expertise

Product training and placement
Superior ability to learn quickly
Team player
Skilled multi-tasker
Needs Assessment

Accomplishments

Award Winning Speaker in Toastmasters International Speech Contest
Won $10,000.00 in Regional Contest by researching new strategies, analyzing the data and creating reports to effectively increase business by 20.1%
Multiple excursions to Europe, Asia and Mexico contributing to understanding the needs of different people in many parts of the world

Experience

Physician Relations Manager07/2009 － 06/2013Twin Cities Community HospitalTempleton, CA

Built lasting relationships with San Luis Obispo County physicians and key office staff
Authored Physician Seminar Program resulting in increasing annual volume by $1,000,000.00
Accountable for developing, balancing, and allocating a $250,000.00 annual Marketing Budget
Developed physician on-boarding program with Medical Staff Department resulting in increased physician retention and satisfaction
Consistently in the 90th percentile of Physician Relations Managers for meeting all inpatient and outpatient volume goals
Create and develop message for Twin Cities Hospital within the local community
Acting spokesperson in times of crises or general media inquiry
Experience with Media Relations and Media Buying
Leader on multiple projects, including marketing hospital service lines, community awareness and positioning
Developed Patient Tour Program for Orthopedic, OB and Outpatient Diagnostic service lines resulting in improved patient confidence in Twin Cities Community Hospital

Marketing Representative02/2008 － 06/2009Heritage Oaks BankPaso Robles, CA

Project Manager on eMazing Green checking account marketing campaign
Utilized desk top publishing applications to create product sheets of bank products distributed to current and potential clients
Drafted letters to all clients concerning changes to their accounts
Expert knowledge of the English language to edit all marketing material before sending documents to printer
Developed and distributed internal communications across all 15 Heritage Oaks Banks branches
Received and screened a high volume of internal and external communications, including email and mail.
Created electronic documents for CRX Sales Program, resulting in 5% annual sales increase
Determined local media contacts and developed relationships with major media outlets
Developed and distributed all press releases concerning the banks presence in the community
Participated in planning several events including The Fun Run, Client Appreciation and Business Expos

Public Relations, Physician Recruitment, Marketing 01/2006 － 04/2007MedExcel USA Inc.New Windsor, NY

Recruited Emergency Physician's for employment in Medexcel's 14 hospital emergency rooms throughout New York and New Jersey
Designed direct mail campaigns in recruitment efforts resulting in 5 physician interviews per week for 6 month period
Assisted in the creation and execution of strategic marketing campaigns resulting in superior levels of client satisfaction and retention
Assisted with ad creation/placement for industry newspapers featuring MedExcel USA Inc.
Published author in The Hospital Newspaper, on subjects relevant to Emergency Department professionals
Created quarterly internal public relations newsletter, The Quarterly Buzz
Assisted with development of Continuing Medical Education classes and Grand Rounds for affiliated corporations and clients
Successfully organized and executed over 100 events ranging in attendance from 10 to 250 people for MedExcel's corporate headquarters and their affiliated hospitals

Help Desk Analyst01/2002 － 01/2006Mount Saint Mary CollegeNewburgh, NY

Managed the receptionist area utilizing a customer-oriented and service-centered attitude
Assisted faculty and students troubleshoot issues with Microsoft Office Suite, Spreadsheets, presentation programs, on-line systems, Internet, intranet and e-mail support
Effectively trained, supervised and delegated responsibilities to a team of 5 employees while balancing multiple priorities and frequent interruptions
Proven ability to meet deadlines and work under pressure while responding to heavy phone, e-mail and walk-in traffic
Experience with sound and lighting equipment, satellite, projectors, cables and wires and video conferencing
Organized AV Departments filing system and created electronic documents for better record keeping and more organized system for equipment requests

Education

2015MBA:CSU Monterey Bay - BusinessMonterey, CA, USA

2003Bachelor of Arts:Mount Saint Mary College - Public Relations and EnglishMonterey, NY, USA

Resume Overview

Companies Worked For:

Twin Cities Community Hospital
Heritage Oaks Bank
MedExcel USA Inc.
Mount Saint Mary College

School Attended

CSU Monterey Bay
Mount Saint Mary College

Job Titles Held:

Physician Relations Manager
Marketing Representative
Public Relations, Physician Recruitment, Marketing
Help Desk Analyst

Degrees

2015 MBA : CSU Monterey Bay - Business
2003 Bachelor of Arts : Mount Saint Mary College - Public Relations and English

Physician Relations Manager Resume Example

Resume Score: 80%

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