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Physician Relations Manager Resume Example

Resume Score: 80%

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PHYSICIAN RELATIONS MANAGER
Summary

Public Relations professional, with a passion for developing and maintaining strong relationships, adept at managing multiple projects with ease using expert time management methods.

Highlights
  • Exceptional customer service skills
  • Strong communicator
  • Proficient in MS Office
  • Strong interpersonal skills
  • Presentation Expertise


  • Product training and placement
  • Superior ability to learn quickly
  • Team player
  • Skilled multi-tasker
  • Needs Assessment
Accomplishments
  • Award Winning Speaker in Toastmasters International Speech Contest
  • Won $10,000.00 in Regional Contest by researching new strategies, analyzing the data and creating reports to effectively increase business by 20.1%
  • Multiple excursions to Europe, Asia and Mexico contributing to understanding the needs of different people in many parts of the world

Experience
Physician Relations Manager07/2009 - 06/2013Twin Cities Community HospitalTempleton, CA
  • Built lasting relationships with San Luis Obispo County physicians and key office staff
  • Authored Physician Seminar Program resulting in increasing annual volume by $1,000,000.00
  • Accountable for developing, balancing, and allocating a $250,000.00 annual Marketing Budget
  • Developed physician on-boarding program with Medical Staff Department resulting in increased physician retention and satisfaction
  • Consistently in the 90th percentile of Physician Relations Managers for meeting all inpatient and outpatient volume goals
  • Create and develop message for Twin Cities Hospital within the local community
  • Acting spokesperson in times of crises or general media inquiry
  • Experience with Media Relations and Media Buying
  • Leader on multiple projects, including marketing hospital service lines, community awareness and positioning
  • Developed Patient Tour Program for Orthopedic, OB and Outpatient Diagnostic service lines resulting in improved patient confidence in Twin Cities Community Hospital

Marketing Representative02/2008 - 06/2009Heritage Oaks BankPaso Robles, CA
  • Project Manager on eMazing Green checking account marketing campaign
  • Utilized desk top publishing applications to create product sheets of bank products distributed to current and potential clients
  • Drafted letters to all clients concerning changes to their accounts
  • Expert knowledge of the English language to edit all marketing material before sending documents to printer
  • Developed and distributed internal communications across all 15 Heritage Oaks Banks branches
  • Received and screened a high volume of internal and external communications, including email and mail.
  • Created electronic documents for CRX Sales Program, resulting in 5% annual sales increase
  • Determined local media contacts and developed relationships with major media outlets
  • Developed and distributed all press releases concerning the banks presence in the community
  • Participated in planning several events including The Fun Run, Client Appreciation and Business Expos



Public Relations, Physician Recruitment, Marketing 01/2006 - 04/2007MedExcel USA Inc.New Windsor, NY
  • Recruited Emergency Physician's for employment in Medexcel's 14 hospital emergency rooms throughout New York and New Jersey
  • Designed direct mail campaigns in recruitment efforts resulting in 5 physician interviews per week for 6 month period
  • Assisted in the creation and execution of strategic marketing campaigns resulting in superior levels of client satisfaction and retention
  • Assisted with ad creation/placement for industry newspapers featuring MedExcel USA Inc.
  • Published author in The Hospital Newspaper, on subjects relevant to Emergency Department professionals
  • Created quarterly internal public relations newsletter, The Quarterly Buzz
  • Assisted with development of Continuing Medical Education classes and Grand Rounds for affiliated corporations and clients
  • Successfully organized and executed over 100 events ranging in attendance from 10 to 250 people for MedExcel's corporate headquarters and their affiliated hospitals

Help Desk Analyst01/2002 - 01/2006Mount Saint Mary CollegeNewburgh, NY
  • Managed the receptionist area utilizing a customer-oriented and service-centered attitude
  • Assisted faculty and students troubleshoot issues with Microsoft Office Suite, Spreadsheets, presentation programs, on-line systems, Internet, intranet and e-mail support
  • Effectively trained, supervised and delegated responsibilities to a team of 5 employees while balancing multiple priorities and frequent interruptions
  • Proven ability to meet deadlines and work under pressure while responding to heavy phone, e-mail and walk-in traffic
  • Experience with sound and lighting equipment, satellite, projectors, cables and wires and video conferencing
  • Organized AV Departments filing system and created electronic documents for better record keeping and more organized system for equipment requests

Education
2015MBA:CSU Monterey Bay - BusinessMonterey, CA, USA
2003Bachelor of Arts:Mount Saint Mary College - Public Relations and EnglishMonterey, NY, USA
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Resume Overview

Companies Worked For:

  • Twin Cities Community Hospital
  • Heritage Oaks Bank
  • MedExcel USA Inc.
  • Mount Saint Mary College

School Attended

  • CSU Monterey Bay
  • Mount Saint Mary College

Job Titles Held:

  • Physician Relations Manager
  • Marketing Representative
  • Public Relations, Physician Recruitment, Marketing
  • Help Desk Analyst

Degrees

  • 2015 MBA : CSU Monterey Bay - Business
    2003 Bachelor of Arts : Mount Saint Mary College - Public Relations and English

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