Physician Program Manager, Dir. of Business Dev Resume Example

• Directed preparation of marketing collateral, including descriptions, photographs and copy for print and digital needs.
• Identified business development opportunities and implemented effective strategy for client acquisition.
• Balanced organizational objectives against customer satisfaction and profit demand to create optimal pricing strategies.
• Developed, maintained and deepened strategic partnerships with agencies, vendors and Community leaders.
• Partnered with sales representatives during customer consultations to build agency and customer relations.
• Collaborated with sales, service, finance and logistics to influence critical business growth outcomes.
• Analyzed consumer behaviors and market trends, adjusting email and advertising campaigns based on current knowledge.

• Established and enforced sales goals to boost team success.
• Generated new accounts by implementing effective networking and content marketing strategies.
• Researched and secured new accounts within assigned territory to increase sales and profitability.
• Estimated and quoted prices, credit and contract terms, warranties and delivery dates.
• Reached out to accounts measuring satisfaction and increased revenue.
• Strengthened online presence to capitalize on emerging trends.
• Collaborated with new customers to give details about company offerings.
• Reviewed advertising copy, design comps and final art to approve work.
• Collaborated with multiple Business professionals to prepare and deliver outstanding service and dedicated Customer care.
• Deepened relationships with account business by applying strong communication skills, excellent follow-through and industry knowledge.
• Handled customer satisfaction issues by acting as liaison between accountholders and representatives.
• Developed 59 new accounts within first 6 months in role.
• Supervised a team of 8 account executives across 4 counties and over 400 accounts.
• Negotiated contracts, closed agreements and supported sales team in new product launches.
• Input customer order details into system, accepted payments and updated accounts.
• Oversaw production of advertising copy, including preparing scripts, reviewing proofs and editing layouts.
• Drove sales of company products and services by meeting with customers using strategic and organized approach.
• Delivered exceptional account service to strengthen customer loyalty.
• Managed and mentored team of 8 account executives.
• Coordinated with CEOs and Senior management to plan, build, carry out and measure campaigns.
• Conducted market research and reported on competitors.

• Managed both inpatient and outpatient functions, including overseeing Referrals with tracking and successful establishment of every patient
• Helped patients with admissions process and adhered to state and federal laws.
• Completed secretarial tasks such as faxing, bookkeeping and accurate document filing.
• Collaborated with medical and program directors to establish and execute policies and procedures for 120-bed skilled nursing facility.
• Planned professional development opportunities, including in-services, workshops and lectures.
• Also was Medically trained for direct care of patients when needed
• Was cross trained in social service
• Was cross trained in business office

Was crossed trained for medical records and director of nursing primary assistant, as well as being a 2 unit manager