Hardworking server/bartender with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Skills
Handling Difficult Customers
Interpersonal Relationships
Teamwork and Professionalism
Professional Service Standards
Multitasking and Prioritization
Supply and Inventory Maintenance
Responsible Serving
Hospitality and Guest Service
Guest Service
Good Conversationalist
Collaboration and Teamwork
Honest and Dependable
Friendly and Outgoing
Fast Learner
Point of Sale Systems
Liquor Law Compliance
Media Relations
Private Events and Catering
Quality Assurance
RAMPS Certified
Education and Training
Creative And Performing ArtsPhiladelphia, PAExpected in 06/2011 – –High School Diploma: - GPA:
Community College of PhiladelphiaPhiladelphia, PAExpected in – –: - GPA:
Experience
Atlantic Health System - Physician Assistant Totowa, NJ, 04/2021 - Current
Recorded patients' medical history, vital statistics and test results in electronic medical records.
Interviewed patients and reviewed patient files to determine medical histories, previous treatment and therapies and medication history.
Ordered laboratory testing, physical assessments and specialist consults to help diagnose and treat patients.
Added and corrected information in patient electronic health records.
Ordered laboratory tests and imaging scans to complete further investigations.
Completed minor diagnostic tests and collected samples for laboratory tests.
At Work Sports Bar - Bartender/Server Elk Grove Village, IL, 10/2019 - Current
Operated POS terminals to input orders, split bills and calculate totals.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Provided exceptional service to high volume of daily customers.
Stocked server areas with supplies before, during and after shifts.
Set up dining room to meet hospitality and service standards.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Developed strong and lasting resident relationships.
Handled special customer requests such as separate checks and menu substitutions.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
At Work Sports Bar - Bartender/Server Elk Grove Village, IL, 10/2015 - 03/2020
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Collaborated with host, bus person and cook to serve up food and beverage options.
Prepared salads, appetizers and garnishes to assist kitchen staff.
Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Provided exceptional service to high volume of daily customers.
Cleared table and bussed dishes to allow for quick setups.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Stocked server areas with supplies before, during and after shifts.
Set up dining room to meet hospitality and service standards.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Relayed orders and special requests to cooks.
Completed final preparations of dishes and quickly delivered items to customers.
Provided timely checks on guest needs and brought requests.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
Ppg Industries, Inc. - Administrative Assistant East Rutherford, NJ, 08/2016 - 08/2018
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Maintained inventory in supply closet to prevent shortages.
Prepared packages for shipment by generating packing slips and setting up courier deliveries.
Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
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