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Phone Representative Resume Example

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PHONE REPRESENTATIVE
Summary

Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.

Highlights
  • Strong organizational skills
  • Active listening skills
  • Multi-tasking
  • Courteous demeanor
  • Inventory control familiarity
  • Adaptive team player
  • Data entry
Accomplishments

Customer Assistance 

  • Worked with company systems and diligently completed all assigned tasks, working overtime as needed.

Product Sales 

  • Cross-sold services at a rate of 30%, upgrading customers to different product packages.

Experience
Phone Representative06/2013 to CurrentEnterprise Rent-A-CarClackamas , OR

Successfully interacted with customers on incoming calls to expedite catalog orders.

Recommended, selected and helped locate merchandise based on customer needs and desires.

Regularly sought opportunities to up sell and add on additional merchandise.

Stockroom Administrator01/1996 to 12/2010Dataram CorpCity , STATE

Managed raw materials stockroom; tracked inventory worth approximately $1 million, received product, pulled parts for specific jobs.

Started with small stockroom that grew over time. Provided input into how stock should be set up, and utilized the MINX (internal data system) to manage inventory.

Education
High School Diploma1970William Tennent HighschoolCity, State, Bucks
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

82Good
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Clear contact info

Resume Overview

School Attended

  • William Tennent Highschool

Job Titles Held:

  • Phone Representative
  • Stockroom Administrator

Degrees

  • High School Diploma 1970

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