Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.

  • Strong organizational skills
  • Active listening skills
  • Multi-tasking
  • Courteous demeanor
  • Inventory control familiarity
  • Adaptive team player
  • Data entry

Customer Assistance

  • Worked with company systems and diligently completed all assigned tasks, working overtime as needed.

Product Sales

  • Cross-sold services at a rate of 30%, upgrading customers to different product packages.

05/2013 to Current Phone Representative Enterprise Rent-A-Car | Clackamas, OR,

Successfully interacted with customers on incoming calls to expedite catalog orders.

Recommended, selected and helped locate merchandise based on customer needs and desires.

Regularly sought opportunities to up sell and add on additional merchandise.

1996 to 11/2010 Stockroom Administrator Dataram Corp | City, STATE,

Managed raw materials stockroom; tracked inventory worth approximately $1 million, received product, pulled parts for specific jobs.

Started with small stockroom that grew over time. Provided input into how stock should be set up, and utilized the MINX (internal data system) to manage inventory.

Expected in 1970 High School Diploma | William Tennent Highschool, Warminster, PA GPA:

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Resume Overview

School Attended

  • William Tennent Highschool

Job Titles Held:

  • Phone Representative
  • Stockroom Administrator


  • High School Diploma

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