Nearly thirty years of dedicated and exemplary service in the field of Pathology Tenured with Columbia Hospital for Women for twenty years; Ten years of service as Lead Phlebotomist and student trainer
Recognized by the U.S. Department of Agriculture for excellence in Phlebotomy
Recognized for Annual Perfect Attendance, Howard University Hospital
Recognized as Employee of the Month for outstanding and WORLD CLASS performance, Howard University Hospital.
[Job Title] skilled at communicating, organizing and solving problems to raise the stature and rankings of health care facilities. Adaptable healthcare administrator accustomed to the integration of new healthcare delivery systems and restructuring of work in an increasingly complex regulatory environment. Accomplished [Job Title] who proudly maintains a highly productive, efficient and quality-driven environment at all times. Well-trained [Job Title] offering vast experience in medical operations, excellent interpersonal communication skills and the organizational savvy to run a hospital facility smoothly.
Incumbent is proficient in most Microsoft applications. Incumbent is proficient in proprietary software germane to duties.
Planning and development
Infectious disease management and control
Effective time management
CPR/First Aid certified
Efficient and reliable team player
Committed team player
Intravenous therapy comprehension
Professional bedside manner
BAC screen/drug screen collecting
Medical terminology expert
Records management professional
Hospital inpatient and outpatient records
Familiar with commercial and private insurance carriers
Phlebotomy Coordinator, 04/2007 to Current Howard University Hospital – Washington, DC
Incumbent oversees and supervises the performance of 18 employees within the laboratory; ensures proper HUH, OSHA, JCAOH, Labor Union, CDC, and other regulatory agency procedures are followed while servicing patients and processing specimens.
Coordinates the staffing and operation of the laboratory and central processing units within the Pathology department; collects and receives specimen samples from patients both within the lab area and throughout the hospital.
Trains Howard University students matriculating through various medical disciplines in phlebotomy techniques such as venipuncture, labeling samples, following ascribed procedures, safety and infection control, etc.
Properly maintains time and other personnel records of direct reports.
Shares collective responsibility with Pathology colleagues in meeting the department's objectives and those of HUH.
Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
Interpreted and communicated new or revised policies to staff.
Strategically planned methods to achieve operational goals and targets.
Continually maintained and improved the company's reputation and positive image in the markets served.
Encouraged creative thinking, problem solving, and empowerment as part of the facility management group to improve morale and teamwork.
Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitating a proactive work environment.
Routinely collaborated with department managers to correct problems and improve services.
Assisted in resolving and satisfying client requests and internal operational issues.
Certified that equipment and supplies were properly maintained for quality patient care and safety.
Assigned employee areas, scheduled staff breaks and authorized overtime.
Participated in facility surveys and inspections made by authorized governmental agencies.
Confirmed accurate completion of forms/reports for the admission, transfer and/or discharge of each resident.
Monitored Infection Control and Critical Incidents, Risk Management and Quality Improvement plans.
Established staff schedules and assignments based on facility needs and equipment availability.
Created and maintained computerized record management systems to record and process data and generate reports.
Lead Phlebotomist, 08/2003 to 04/2007 Howard University Hospital – Washington, DC
Assisted in the management of the laboratory by overseeing the collection and receiving of biological specimens of in-patients and out-patients.
Maintained daily log of patient services provided.
Trained student phlebotomists in phlebotomy techniques such as venipuncture, labeling samples, following ascribed procedures, safety and infection control, etc.
Certificate of Completion: Patient Safety Goals Curriculum: The College of American Pathologists - Northfield, IL
Dental Assistant Certificate: Georgetown School of Arts and Science - Washington DC
High School Diploma: 1979 Largo High School - Largo, MD
Medical Assistant Diploma: Temple School - Silver Spring, MD